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Manages revenue operations, analyzes business metrics, and builds processes to support North America sales strategy and execution.
Headquarters: New York City, US (Remote)
About Mixpanel
Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see whatâs working, diagnose whatâs not, and decide what to build next. Learn more at mixpanel.com.
About the Team
The Revenue Operations team at Mixpanel partners with the Regional Business Leaders to help set and execute global and regional revenue strategies. We build and execute core operational processes such as business planning and reporting, facilitate key decision making, work with leadership on crafting strategies and support ongoing business operations management - whatever is needed to make our Sales teams successful!
About the Role
As Revenue Strategy & Operations Manager, you will own core business operations for the region, your job will include in-depth quantitative analysis of operating metrics with a particular focus on problem-solving and creating scaled systems and processes. You will work closely with the VP of North America and cross-functional teams to quickly understand opportunities and implement solutions.
Responsibilities
We're Looking for Someone Who Has
Bonus Points For
#LI-Hybrid
Compensation
The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.
Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.
Benefits and Perks
*please note that benefits and perks for contract positions will vary*
Culture Values
Why choose Mixpanel?
Weâre a leader in analytics with over 9,000 customers and $277M invested from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanelâs pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means youâll be helping the worldâs most innovative companies learn from their data so they can make better decisions.
Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matterâour people, our customers, our partnersâout of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. Weâve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.
To apply: https://weworkremotely.com/remote-jobs/mixpanel-revenue-strategy-operations-manager
Manages revenue operations, financial modeling, and go-to-market strategy for a region while advising leadership on sales performance metrics and operational improvements.
Headquarters: San Francisco, US (Remote)
About Mixpanel
Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see whatâs working, diagnose whatâs not, and decide what to build next. Learn more at mixpanel.com.
About the Team
The Revenue Operations team at Mixpanel partners with the Regional Business Leaders to help set and execute global and regional revenue strategies. We build and execute core operational processes such as business planning and reporting, facilitate key decision making, work with leadership on crafting strategies and support ongoing business operations management - whatever is needed to make our Sales teams successful!
About the Role
As Revenue Strategy & Operations Manager, you will own core business operations for the region, your job will include in-depth quantitative analysis of operating metrics with a particular focus on problem-solving and creating scaled systems and processes. You will work closely with the VP of North America and cross-functional teams to quickly understand opportunities and implement solutions.
Responsibilities
We're Looking for Someone Who Has
Bonus Points For
#LI-Hybrid
Compensation
The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.
Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.
Benefits and Perks
*please note that benefits and perks for contract positions will vary*
Culture Values
Why choose Mixpanel?
Weâre a leader in analytics with over 9,000 customers and $277M invested from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanelâs pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means youâll be helping the worldâs most innovative companies learn from their data so they can make better decisions.
Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matterâour people, our customers, our partnersâout of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. Weâve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.
To apply: https://weworkremotely.com/remote-jobs/mixpanel-revenue-strategy-operations-manager
Leads quality assurance reviews, SLA management, process improvement initiatives, and training to ensure service delivery meets agreed standards.
At CloudFactory, we are a mission-driven team passionate about unlocking the potential of AI to transform the world. By combining advanced technology with a global network of talented people, we make unusable data usable, driving real-world impact at scale.
More than just a workplace, weâre a global community founded on strong relationships and the belief that meaningful work transforms lives. Our commitment to earning, learning, and serving fuels everything we do as we strive to connect one million people to meaningful work and build leaders worth following.
Our Culture
At CloudFactory, we believe in building a workplace where everyone feels empowered, valued, and inspired to bring their authentic selves to work. We are:
If youâre passionate about innovation, collaboration, and making a real impact, weâd love to have you on board!
Role Summary
As a Senior Quality Specialist, you will independently lead quality management activities, including quality assurance reviews, audits, and process improvement initiatives, while ensuring service delivery consistently meets agreed service levels. You will maintain and develop knowledge management systems, lead small collaborative projects, and provide training and guidance to colleagues on quality practices. This is a great opportunity to deepen your quality management expertise within a mission-driven, fast-scaling organization.
Responsibilities:
Service level management
Quality management
Quality assurance
Change control
Knowledge management
Must-have skills (required)
Academic and professional requirements
Nice-to-have skills (preferred)
Experience leading process improvement initiatives across teams or projects.
Familiarity with quality management frameworks or standards (e.g., ISO 9001).
Experience mentoring or training junior colleagues on quality practices
Great Mission and Culture
Meaningful Work
Market competitive salary
Quarterly variable compensation
Hybrid Working Model
Comprehensive medical cover
Group life insurance
Personal development and growth opportunities
At CloudFactory, we believe that work should be more than just a jobâit should be a platform for growth, impact, and community. Here, youâll earn with purpose, learn every day, and serve a mission that truly matters. If youâre looking for a career where you can develop professionally, contribute meaningfully, and be part of a global movement, weâd love to have you on this journey!
Join us today and be part of our mission to connect people and technology for a better world! Apply now and bring your whole, authentic self to workâwe canât wait to meet you!
Operations Engineer manages application performance, infrastructure provisioning, automated deployments, and incident response across production environments.
Are you ready to shape the future technological landscape in Europe?
We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. With over 8,900 professionals across Europe, we help EU institutions, public and private organisations thrive in a rapidly evolving digital world. Are you ready to shape the future through technology? Your journey starts here. Take a look at some of our impactful projects here: https://netcompany.com/cases/
Are you ready to join the forefront of technology as an Operations Engineer in Netcompany?
As an Operations Engineer you will:
What would make you a fit for the role:
Being a part of the Netcompany team, you will be provided with:
If you are looking forward to be part of a diverse environment, and have the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be!
By joining Netcompany Belgium, you will be an integral part of a distinguished team of 600+ tech enthusiasts working for international projects, primarily within the European Institutions market, with a unique opportunity to shape the future of digital services in an environment that values ideas and fosters growth.
#LI-VT1
Please upload your CV in English via the Apply button. All applications will be treated as strictly confidential.
We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our everyday working experience.
In the following link you may find our CV Submission privacy notice: https://netcompany.com/cv-submission-privacy-notice/
Virtual assistant handles construction administrative tasks including estimating, invoicing, client follow-up, and project documentation for a Louisiana-based construction company.
APPLICATION INSTRUCTIONS: If youâve already completed the 20four7VA Recruiting Processâincluding the Final Interviewâor have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in.
If youâve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
đĄ Quick Tip: Upload your resume firstâthis will automatically populate most of the fields in the application form. Let the magic happen!
If youâre interested in this opportunity, click APPLY TO POSITION to proceed.
\*\*\******************************************************************
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing Louisiana-based construction company is seeking a part-time Construction Administrative Virtual Assistant to take recurring computer-based and back-office responsibilities off the owner.
The VA will support estimating, invoicing, client follow-up, project updates, and general construction administration. The company performs both residential and commercial work, with commercial projects often requiring more detailed estimates and ongoing client communication.
The ideal candidate is organized, comfortable learning construction workflows, and capable of gradually taking ownership of additional administrative responsibilities as the relationship develops. Commercial construction experience is preferred but not required.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Contractors will be required to provide services that align with the following client tasks:
Construction & Estimating Support
Client & Project Follow-Up
Administrative Support
Light Social Media (Secondary)
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
The Contractor must demonstrate proficiency in the following, depending on the Clientâs requirements:
Note: The Company will make reasonable efforts to align the Assigned VAâs schedule with the Clientâs preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Director leads customer implementation, enablement, and professional services delivery across the customer lifecycle while managing team scaling and revenue growth.
At Trackforce, we are transforming physical security operations that are managed around the world. As the leading SaaS platform for physical security workforce management, we provide security companies and organizations with a streamlined solution to manage their guard forces, respond faster, operate more efficiently, and reduce costs â all while staying focused on safety and protection.
We support 4,600+ clients across more than 50 countries and are proud to be a growing team of 300+ professionals. With our headquarters in Dallas, Texas, and Centers of Excellence in Montreal, Quebec and Wroclaw, Poland, we collaborate across regions and time zones in a hybrid work environment that combines flexibility, connection, and meaningful impact.
At Trackforce, we operate in both hybrid and remote models, offering flexibility to balance inâoffice collaboration with WFH. This approach allows our teams to stay connected while maintaining autonomy and workâlife balance. We are highly focused on delivering value to our customers, and our recent merger has strengthened our position as the market leader in security workforce management software.
The Opportunity
We are looking for a Director, Customer Delivery & Enablement to lead how customers implement, learn, adopt, and expand their use of our solutions.
This leader will own three interconnected functions:
This is both a customer delivery and commercial leadership role. You will build an integrated delivery model across the customer lifecycle while partnering with Marketing, Sales, and Client Success to develop, position, and sell Professional Services offerings that solve customer challenges and expand the value customers receive from our platform.
We are looking for a builder, operator, and commercially minded customer leader who can scale teams and programs while delivering measurable customer and financial outcomes.
What Youâll Own
Customer Delivery & Implementation
Customer Enablement & Learning
Professional Services & Growth
Operational & Team Leadership
How Success Will Be Measured
You will own the core performance of the organization, including:
What Weâre Looking For
The Leader Weâre Looking For
You are a builder, operator, and commercially minded customer leader who sees Implementation, Customer Enablement, and Professional Services as interconnected parts of the customer value journey.
You know how to build strong teams, create scalable operating models, improve customer outcomes, and drive financial performance. Just as importantly, you understand that Professional Services is more than a delivery functionâyou know how to identify customer needs, create differentiated offerings, generate demand, and convert customer challenges into valuable services engagements.
Our office is now located at 2020 Blvd RobertâBourassa, Suite 2000, Montreal, QC H3A 2A5, offering a more central and easily accessible workspace.
Benefits We Offer
¡Hybrid and flexible work model
¡Three weeks of vacation starting in your first year
¡Paid sick days & family obligation days
¡Comprehensive health & dental coverage from Day 1
¡24/7 telemedicine access
¡Mental health & wellness support
¡Life insurance, AD&D, long termâ disability & critical illness coverage
¡RRSP & DPSP with employer matching
¡Employee referral bonus
¡Paid volunteer day & recognition programs
#LI-Hybrid
At Trackforce, we are committed to providing an inclusive, respectful, and discriminationâfree workplace. We do not tolerate discrimination or harassment of any kind and make employment decisions based on qualifications, merit, and business needs. We proudly comply with local employment laws and are an equal opportunity employer in all locations where we operate.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Virtual assistant handles construction company back-office tasks including estimating, invoicing, client follow-up, and project administration.
APPLICATION INSTRUCTIONS: If youâve already completed the 20four7VA Recruiting Processâincluding the Final Interviewâor have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in.
If youâve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
đĄ Quick Tip: Upload your resume firstâthis will automatically populate most of the fields in the application form. Let the magic happen!
If youâre interested in this opportunity, click APPLY TO POSITION to proceed.
\*\*\******************************************************************
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing Louisiana-based construction company is seeking a part-time Construction Administrative Virtual Assistant to take recurring computer-based and back-office responsibilities off the owner.
The VA will support estimating, invoicing, client follow-up, project updates, and general construction administration. The company performs both residential and commercial work, with commercial projects often requiring more detailed estimates and ongoing client communication.
The ideal candidate is organized, comfortable learning construction workflows, and capable of gradually taking ownership of additional administrative responsibilities as the relationship develops. Commercial construction experience is preferred but not required.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Contractors will be required to provide services that align with the following client tasks:
Construction & Estimating Support
Client & Project Follow-Up
Administrative Support
Light Social Media (Secondary)
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
The Contractor must demonstrate proficiency in the following, depending on the Clientâs requirements:
Note: The Company will make reasonable efforts to align the Assigned VAâs schedule with the Clientâs preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Virtual assistant handles construction administrative tasks including estimating, invoicing, client follow-up, and project documentation for a Louisiana-based construction company.
APPLICATION INSTRUCTIONS: If youâve already completed the 20four7VA Recruiting Processâincluding the Final Interviewâor have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Use any valid email address to log in.
If youâve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
đĄ Quick Tip: Upload your resume firstâthis will automatically populate most of the fields in the application form. Let the magic happen!
If youâre interested in this opportunity, click APPLY TO POSITION to proceed.
\*\*\******************************************************************
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing Louisiana-based construction company is seeking a part-time Construction Administrative Virtual Assistant to take recurring computer-based and back-office responsibilities off the owner.
The VA will support estimating, invoicing, client follow-up, project updates, and general construction administration. The company performs both residential and commercial work, with commercial projects often requiring more detailed estimates and ongoing client communication.
The ideal candidate is organized, comfortable learning construction workflows, and capable of gradually taking ownership of additional administrative responsibilities as the relationship develops. Commercial construction experience is preferred but not required.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Contractors will be required to provide services that align with the following client tasks:
Construction & Estimating Support
Client & Project Follow-Up
Administrative Support
Light Social Media (Secondary)
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
The Contractor must demonstrate proficiency in the following, depending on the Clientâs requirements:
Note: The Company will make reasonable efforts to align the Assigned VAâs schedule with the Clientâs preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Oversees GxP compliance audit and supplier quality management programs, managing clinical site audits, internal audits, vendor assessments, and regulatory documentation for a biotech company.
Attention recruitment agencies: All agency inquiries are vetted through 4DMTâs internal Talent Acquisition team. No unsolicited resumes will be accepted. The 4DMT Talent Acquisition team must expressly engage agencies on any requisition. Agencies contacting hiring managers directly will not be tolerated, and doing so may impact your ability to work with 4DMT in the future.
4DMT is a leading late-stage biotechnology company advancing durable and disease-targeted therapeutics with potential to transform treatment paradigms and provide unprecedented benefits to patients. The Companyâs lead product candidate 4D-150 is designed to be a backbone therapy forming the foundation of treatment of blinding retinal vascular diseases by providing multi-year sustained delivery of anti-VEGF (aflibercept and anti-VEGF-C) with a single, safe, intravitreal injection, which substantially reduces the treatment burden associated with current bolus injections. The Companyâs lead indication for 4D-150 is wet age-related macular degeneration, which is currently in Phase 3 development, and second indication is diabetic macular edema. The Companyâs second product candidate is 4D-710, which is the first known genetic medicine to demonstrate successful delivery and expression of the CFTR transgene in the lungs of people with cystic fibrosis after aerosol delivery
GENERAL SUMMARY:
This position reports to the Director, Quality Systems and contributes to the development, implementation, and successful execution of 4DMTâs Quality Assurance and Compliance mission, objectives, and strategic plan by overseeing 4DMTâs GxP Compliance Audit and Supplier Quality Management Programs.
MAJOR DUTIES & RESPONSIBILITIES:
The Sr. Manager, Audit and Supplier Management, will be responsible for the operational management of 4DMTâs GxP Compliance Audit and Supplier Quality Management Programs, ensuring audits are managed and documented and Suppliers assessed and qualified according to 4DMT procedures. Specific responsibilities include:
Audit Program:
Supplier Quality Management Program:
General
QUALIFICATIONS:
Education:
Experience:
Other Qualifications/Skills:
Travel: 5%
Physical Requirements and Working Conditions:
Hourly compensation range: $75.00 â 86.00/hr
Please note, the base salary compensation range and actual salary offered to the final candidate depends on various factors: candidateâs geographical location, relevant work experience, skills, and years of experience.
4DMT provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, status as a covered veteran, and any other category protected under applicable federal, state, provincial and local laws.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
VP oversees strategic execution of global clinical trial programs, manages clinical operations teams, and ensures high-quality data delivery across pharma development phases.
Attention recruitment agencies: All agency inquiries are vetted through 4DMTâs internal Talent Acquisition team. No unsolicited resumes will be accepted. The 4DMT Talent Acquisition team must expressly engage agencies on any requisition. Agencies contacting hiring managers directly will not be tolerated, and doing so may impact your ability to work with 4DMT in the future.
4DMT is a leading late-stage biotechnology company advancing durable and disease-targeted therapeutics with potential to transform treatment paradigms and provide unprecedented benefits to patients. The Companyâs lead product candidate 4D-150 is designed to be a backbone therapy forming the foundation of treatment of blinding retinal vascular diseases by providing multi-year sustained delivery of anti-VEGF (aflibercept and anti-VEGF-C) with a single, safe, intravitreal injection, which substantially reduces the treatment burden associated with current bolus injections. The Companyâs lead indication for 4D-150 is wet age-related macular degeneration, which is currently in Phase 3 development, and second indication is diabetic macular edema. The Companyâs second product candidate is 4D-710, which is the first known genetic medicine to demonstrate successful delivery and expression of the CFTR transgene in the lungs of people with cystic fibrosis after aerosol delivery
General Summary:
Vice President, Clinical Operations is responsible for strategic operational oversight and execution of one or more complex global clinical programs across the ophthalmology and/or broader portfolio. Reporting to the Chief Clinical Operations Officer, this role ensures clinical trials are planned and executed with excellence, delivering high-quality, inspection-ready data on time and within budget.
The VP provides leadership to Clinical Operations teams responsible for study execution and partners closely with cross-functional development teams, including Clinical Science, Medical, Regulatory, Data Sciences, Clinical Compliance, Quality, and Business Operations, to proactively identify and mitigate operational risks, optimize trial performance, and drive executional excellence across Phase 1â3 clinical development.
The VP fosters a culture of operational excellence by building scalable systems, standardized processes, and performance metrics that enable predictable execution, informed decision-making, and continuous improvement. This leader creates an environment where decisions are driven by objective data and operational metrics rather than individual effort.
Major Duties and Responsibilities:
Clinical Trial Execution & Oversight
Leadership & Team Management
Cross-functional Leadership
Vendor & Financial Oversight
Operational Excellence
Core Competencies
Qualifications:
Travel: 5%
Physical Requirements and Working Conditions:
Base salary compensation range: $310,000 - $365,000
Please note, the base salary compensation range and actual salary offered to the final candidate depends on various factors: candidateâs geographical location, relevant work experience, skills, and years of experience.
4DMT provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, status as a covered veteran, and any other category protected under applicable federal, state, provincial and local laws.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Director leading customer implementations, enablement programs, and professional services delivery while partnering across sales, marketing, and success teams to drive adoption and revenue growth.
At Trackforce, we are transforming physical security operations that are managed around the world. As the leading SaaS platform for physical security workforce management, we provide security companies and organizations with a streamlined solution to manage their guard forces, respond faster, operate more efficiently, and reduce costs â all while staying focused on safety and protection.
We support 4,600+ clients across more than 50 countries and are proud to be a growing team of 300+ professionals. With our headquarters in Dallas, Texas, and Centers of Excellence in Montreal, Quebec and Wroclaw, Poland, we collaborate across regions and time zones in a hybrid work environment that combines flexibility, connection, and meaningful impact.
At Trackforce, we operate in both hybrid and remote models, offering flexibility to balance inâoffice collaboration with WFH. This approach allows our teams to stay connected while maintaining autonomy and workâlife balance. We are highly focused on delivering value to our customers, and our recent merger has strengthened our position as the market leader in security workforce management software.
The Opportunity
We are looking for a Director, Customer Delivery & Enablement to lead how customers implement, learn, adopt, and expand their use of our solutions.
This leader will own three interconnected functions:
This is both a customer delivery and commercial leadership role. You will build an integrated delivery model across the customer lifecycle while partnering with Marketing, Sales, and Client Success to develop, position, and sell Professional Services offerings that solve customer challenges and expand the value customers receive from our platform.
We are looking for a builder, operator, and commercially minded customer leader who can scale teams and programs while delivering measurable customer and financial outcomes.
What Youâll Own
Customer Delivery & Implementation
Customer Enablement & Learning
Professional Services & Growth
Operational & Team Leadership
How Success Will Be Measured
You will own the core performance of the organization, including:
What Weâre Looking For
The Leader Weâre Looking For
You are a builder, operator, and commercially minded customer leader who sees Implementation, Customer Enablement, and Professional Services as interconnected parts of the customer value journey.
You know how to build strong teams, create scalable operating models, improve customer outcomes, and drive financial performance. Just as importantly, you understand that Professional Services is more than a delivery functionâyou know how to identify customer needs, create differentiated offerings, generate demand, and convert customer challenges into valuable services engagements.
Our office is now located at 2020 Blvd RobertâBourassa, Suite 2000, Montreal, QC H3A 2A5, offering a more central and easily accessible workspace.
Benefits We Offer
¡Hybrid and flexible work model
¡Three weeks of vacation starting in your first year
¡Paid sick days & family obligation days
¡Comprehensive health & dental coverage from Day 1
¡24/7 telemedicine access
¡Mental health & wellness support
¡Life insurance, AD&D, long termâ disability & critical illness coverage
¡RRSP & DPSP with employer matching
¡Employee referral bonus
¡Paid volunteer day & recognition programs
#LI-Hybrid
At Trackforce, we are committed to providing an inclusive, respectful, and discriminationâfree workplace. We do not tolerate discrimination or harassment of any kind and make employment decisions based on qualifications, merit, and business needs. We proudly comply with local employment laws and are an equal opportunity employer in all locations where we operate.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Coordinates business operations including CRM management, billing, invoicing, and scheduling for the organization.
Leads and manages a distributed team of cloud and infrastructure engineers overseeing managed cloud operations, SAP systems, databases, and Linux/Windows administration.
Manages field engineering operations and IoT device infrastructure for Canonical's Americas region.
Manages customer experience operations and tooling systems to support global employment and compliance processes.
Manages customer experience operations and tooling infrastructure to support global employment and compliance workflows.
Optimizes revenue operations processes, systems, and workflows across sales, marketing, and customer success teams to drive efficiency and scalability.
At Roofr, weâre obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. Thatâs what makes Roofrâs CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutionsâalong with payments, material ordering, and moreâinto a seamless, powerful platform. With a clear roadmap ahead, weâre excited to continue expanding and leading the market with innovative products.
We have an amazing culture, strong financials, and best-in-class company metrics. Itâs an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact.
This position is for an existing vacancy.
Weâre looking for a Senior Revenue Operations Specialist to drive operational excellence, efficiency, and scalability across Roofrâs Revenue organization. As a key member of the RevOps team, youâll play a hands-on role optimizing GTM processes, improving our technology ecosystem, strengthening data integrity, and building AI-ready systems that enable our Revenue teams to perform at their best.
Youâll work closely with Sales, Marketing, Customer Success, and Enablement to identify operational challenges, develop solutions, automate manual processes, and ensure our systems and workflows support a seamless customer and revenue lifecycle.
This is a highly collaborative, execution-oriented role for someone who enjoys solving complex operational problems, working deeply in systems and data, and turning business needs into scalable and AI-forward technology solutions.
What Youâll Do:
Optimize Revenue Processes & Systems
Drive Process Automation & AI Enablement
Own & Optimize the Revenue Technology Stack
Strengthen Data & Revenue Insights
Partner Across Revenue
Documentation & Operational Excellence
What Youâll Bring:
Who You Are:
Compensation Band: $90k-105k CAD
Our compensation ranges are built using multiple market benchmarks and reflect both the scope of the role and current market data. While many hires fall within the beginning to midpoint of the band to allow for growth over time, we tailor offers based on each candidateâs experience, seniority, and demonstrated impact.
đ What we offer (US + Canada)
When you join our team, youâre not just accepting a job. Youâre making a career move. Hereâs how weâll support you in doing some of the most impactful work of your career:
đď¸ Vacation/Paid Time Off:
đ¤ Perks:
đ¤ AI Notice
At Roofr, weâre big fans of AI. It helps us write job descriptions that donât put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you.
Feel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users đ). But when itâs time to chat, weâd love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too.
And donât worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and youâll always speak with real humans throughout the interview process. No bots, just good people âşď¸
â ď¸Â Important Notice
Weâve been made aware of an individual impersonating Roofr using a fraudulent domain:Â roofrr.com (note the extra ârâ). Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls.
To ensure your application is legitimate, please apply directly through our official careers page: https://roofr.com/careers.
If you receive any suspicious messages or have questions, reach out to us at talent@roofr.com.
Your safety and security are important to us â thank you for your vigilance!
Roofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.
Designs and operates customer success systems, analyzes account-level data to drive retention and expansion, and builds forecasting frameworks for the post-sales motion.
About Mixpanel
Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see whatâs working, diagnose whatâs not, and decide what to build next. Learn more at mixpanel.com.
About the Team
The Revenue Strategy & Operations team at Mixpanel partners with Regional and Global Business Leaders to set and execute revenue strategy across the customer lifecycle. We build the strategy, operational processes, reporting infrastructure, and decision-making frameworks that make our GTM teams successful.
About the Role
As Senior Customer Strategy & Operations Manager, youâll be the strategic advisor and operating partner to our VP of Global Customer Success. Youâll own how we understand, retain, and grow our customer base - diagnosing what drives upsell, what predicts churn, and what we need to build to scale the post-sales motion.
This isnât a role where you inherit a clean process and tune it at the margins. Youâll get your hands dirty in customer-level data, design the systems that turn signals into action, and build AI-powered tooling. Youâll work directly with CS leadership day-to-day and feed field-level insight back into the broader Revenue Strategy team and GTM leadership.
You bring the structured thinking of a consultant and the bias for action of an operator. Youâre equally comfortable in a strategy session with the VP and three layers deep in a SQL query.
Responsibilities
Weâre Looking for Someone Who Has
#LI-Hybrid
Benefits and Perks
*please note that benefits and perks for contract positions will vary*
Culture Values
Why choose Mixpanel?
Weâre a leader in analytics with over 9,000 customers and $277M invested from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanelâs pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means youâll be helping the worldâs most innovative companies learn from their data so they can make better decisions.
Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matterâour people, our customers, our partnersâout of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. Weâve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.
Supports day-to-day IT infrastructure, networks, and SaaS applications while performing routine maintenance and first-level user support.
At CloudFactory, we are a mission-driven team passionate about unlocking the potential of AI to transform the world. By combining advanced technology with a global network of talented people, we make unusable data usable, driving real-world impact at scale.
More than just a workplace, weâre a global community founded on strong relationships and the belief that meaningful work transforms lives. Our commitment to earning, learning, and serving fuels everything we do as we strive to connect one million people to meaningful work and build leaders worth following.
Our Culture
At CloudFactory, we believe in building a workplace where everyone feels empowered, valued, and inspired to bring their authentic selves to work. We are:
If youâre passionate about innovation, collaboration, and making a real impact, weâd love to have you on board!
Role Summary
As an IT Operations Specialist, you will support the day-to-day operation of CloudFactoryâs infrastructure, networks, and SaaS applications, helping ensure systems remain available, secure, and well maintained. You will carry out routine maintenance, provide first-level support for communication and productivity tools, and contribute to disaster recovery and compliance activities, escalating complex issues to senior team members as needed. This is a great opportunity to build hands-on IT operations experience within a mission-driven, fast-scaling organization.
Responsibilities:
Infrastructure and network support
Domain, DNS, and certificate management
SaaS application support
Disaster recovery and business continuity
Governance and compliance
Continuous improvement
Must-have skills (required)
Academic and professional requirements
Nice-to-have skills (preferred)
Experience with cloud platforms (e.g., AWS, Azure, or GCP).
IT certifications such as CompTIA Network+, Server+, or ITIL Foundation.
Exposure to administering SaaS applications, such as Google Workspace or Slack.
Great Mission and Culture
Meaningful Work
Market competitive salary
Quarterly variable compensation
Hybrid Working Model
Comprehensive medical cover
Group life insurance
Personal development and growth opportunities
At CloudFactory, we believe that work should be more than just a jobâit should be a platform for growth, impact, and community. Here, youâll earn with purpose, learn every day, and serve a mission that truly matters. If youâre looking for a career where you can develop professionally, contribute meaningfully, and be part of a global movement, weâd love to have you on this journey!
Join us today and be part of our mission to connect people and technology for a better world! Apply now and bring your whole, authentic self to workâwe canât wait to meet you!
Leads business operations strategy, process optimization, and cross-functional coordination for the organization.
