As the Business Development Representative (BDR) Manager, you will be responsible for managing the BDR team as well as growing demand through support of the HubSpot sales organisation. This person will also play a critical role in the alignment between sales and marketing. The BDR organisation is responsible for building the pipeline required to drive ~20% of HubSpot’s new business.

You will be responsible for the training, coaching, and managing of new and established BDRs in a very dynamic and rapidly changing environment.  In this role, you will be working closely with sales and marketing leadership to execute our inbound sales process, properly forecast your SLAs around prospect response and engagement, help better optimize our pipeline generation methodologies, improve the prospect experience, uncover strategies to coach and develop, and create scalable ways to drive team success.

You will work closely with the executive management team, sales teams, sales training team, recruiting team, marketing team, and product team on tasks that help move larger company initiatives forward and drive overall business success. This will likely include cross collaboration and feedback on items each group is working on.

As a data-driven organisation, you will be required to use a variety of measurement tools including HubSpot dashboards and reports, scorecards, and surveys to gauge the effectiveness of your work within your team.

In this role you will:

• Lead by example by demonstrating HubSpot’s core values (HEART) and inspiring a culture of top performing team players
• Manage day to day leads, activities and tasks for BDRs
• Manage the entire pipeline generation process for BDRs
• Display an ability to build confidence and trust with direct reports as well as provide developmental feedback for continuous improvement
• Develop the sales skill set strategy and map out promotional path planning for BDR program
• Maintain headcount via recruiting, selecting, and training new talent for your team as needed
• Conduct effective one on one coaching sessions
• Maintain a high level of team morale and motivation
• Collaborate cross-functionally within the organisation to move projects forward
• Foster open and effective communication between the multiple roles within your team structure
• Work to develop additional sales and inbound marketing training and learning programs that address the needs of the entire sales organisation
• Maintain professional and technical knowledge of the Inbound process and HubSpot

What you need to have to qualify:

• 3+ years of experience of quota carrying experience, previous management experience a plus but not required, SaaS environment preferred
• Prior experience in a high volume prospecting role comparable to HubSpot’s BDR position
• Experience coaching, leading and running a consultative sales process
• Superior coaching skills around sales opportunities
• Detail oriented and possess the ability to manage multiple objectives simultaneously
• Strong analytic skills to identify team, sales, and program trends and results
• You are versed in sales training and coaching methodologies
• You are versed in inbound marketing methodologies
• You have experience with and/or have coached to a variety of sales models/methodologies/processes
• You have a good understanding of how technology works from a conceptual standpoint and can effectively and succinctly teach technical information to a non-technical audience
• You love training and coaching. You are excited to make your team more successful and effective.
• You can adapt easily to a rapidly-changing environment
• You have the ability to build relationships and command credibility with internal stakeholders

Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret: there’s no such thing as a ‘perfect’ candidate. HubSpot is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

About HubSpot

HubSpot helps millions of organisations grow better, and we’d love to grow better with you. Our business  builds the software and systems that power the world’s small to medium-sized businesses. Our company culture builds connections, careers, and employee growth. How? By creating a workplace that values flexibility, autonomy, and transparency. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 4M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every HubSpotter globally who has helped build our remarkable culture, HubSpot has been named a top workplace by Glassdoor, Fortune, Entrepreneur, and more.

HubSpot was founded in 2006. We’re headquartered in Cambridge, Massachusetts (USA), and we have offices in Dublin (Ireland), Sydney (Australia), Portsmouth (New Hampshire USA), Singapore, Tokyo (Japan), Berlin (Germany), Paris (France), and Bogotá (Colombia).

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organisation planning, and related purposes.  HubSpot’s Recruiting Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.

Pay & Benefits

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Individual compensation packages are determined using objective, role-related criteria, which may include skills, experience, qualifications, and other job-related factors.

This resource will help guide how we recommend thinking about the range you see.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

Annual Cash Compensation Range:

€108.921—€155.760 EUR

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot’s Career Diversity page here.

India Applicants: link to HubSpot India’s equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot’s connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• HubSpot Careers
• Life at HubSpot on Instagram

HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot’s Recruiting Privacy Notice for details on data processing and your rights.

Job Description

WHAT YOU WILL BE WORKING ON​

What you will focus on

The Localization Team Lead is responsible for overseeing the day-to-day operations, quality, delivery, and performance of the Digital Assets Localization Team, including both 2D and Video. This role ensures the effective localization, adaptation, and delivery of promotional assets across multiple markets while ensuring team development, process improvements, and operational excellence.

What it means on a daily basis

• Plan, prioritize, assign, and monitor incoming localization requests to ensure timely, accuracy, and high-quality delivery.
• Oversee the localization, adaptation, resizing, and revision of digital assets, example: store screenshots, welcome screens, in-app assets, user acquisition (UA) creatives, cross-promo materials, trailers, app previews, packaging, and other promotional assets.
• Act as the primary point of contact between the Localization Team and internal stakeholders, ensuring effective communication and alignment of priorities.
• Conduct quality assurance reviews of localized 2D and video assets before delivery to ensure adherence to brand, localization, and creative standards.
• Provide leadership, coaching, mentorship, and technical guidance to team members, supporting their professional growth and development.
• Manage team performance, onboarding, goal setting, feedback, and employee engagement initiatives.
• Identify opportunities to improve workflows, implement automation, and optimize localization production processes.
• Develop, maintain, and update team documentation, guidelines, best practices, reports, and performance metrics.
• Support resource planning and workload balancing across the team.
• Perform hands-on localization work when required due to business priorities, workload fluctuations, or urgent deadlines.

​ What success will look like​

• The team consistently delivers localization projects on time and in alignment with business priorities.
• Maintain efficient and scalable localization workflows across both 2D and video production.
• High team engagement, retention, and performance.
• Enable continuous improvement through process optimization and automation initiatives.
• Build strong stakeholder satisfaction and confidence in localization delivery.
• Maintain up-to-date documentation and ensure adherence to localization standards and best practices.
• Reach department KPIs related to quality, delivery, productivity, and operational efficiency.
• Maintain high-quality localized assets with minimal revisions and rework.

Who you would be working with​

• You will be reporting to the Creative Agency Team Lead and leading a group of 4 Video/2D Localization Artists.
• You will be also working alongside 17 designers and artists in the Creative Agency Team (including Graphic Designers, Illustration Artists, Motion Designers, Video Artists, and Project Manager).
• You will closely collaborate with internal clients, including the marketing team and multiple game teams globally.

Your recruitment journey​

1. CV and portfolio assessment
2. Initial discussion with recruiter
3. Test
4. Interview with managers

Where this role can take you

Advance to a more senior level or pivot horizontally to other roles within the Creative Agency Team or relevant departments, provided qualifications are met.

Qualifications

WHAT YOU NEED TO SUCCEED

• Demonstrated experience leading creative, localization, production, or design teams.
• Solid understanding of localization workflows for marketing and promotional assets.
• Advanced proficiency in Adobe Creative Cloud, including Photoshop, Illustrator, InDesign, After Effects, and Premiere Pro.
• Solid understanding of design principles, typography, composition, layout, and visual communication.
• Experience working with both static and video asset localization.
• Experience developing processes, documentation, and workflow improvements.

​ WHO YOU ARE

• High attention to detail and commitment to quality.
• Effective organizational, planning, prioritization, and project management skills.
• Ability to manage multiple projects, stakeholders, and deadlines in a fast-paced environment.
• Effective leadership, coaching, and people management skills.
• Clear and effective English communication skills, both written and spoken.
• Ability to work with minimal supervision while maintaining a collaborative team environment.
• Self-motivated, self-directed, and solution-oriented.

Additional Information

WHAT’S IN IT FOR YOU​

Benefits

• A hybrid working model with 2 days working from home every week.
• A range of well-being events and policies to support employees physically, mentally, and emotionally.
• Various training packages, including internal training, training sponsorship, and e-learning platforms (iLearn, Udemy, O’Reilly,…).
• Opportunities to collaborate and train with Gameloft worldwide experts and develop yourself.
• An attractive monthly salary alongside Tet and other performance bonuses.
• Minimum 12 days of paid annual leave, plus 5 days of paid sick leave, Christmas leave, Birthday leave, CSR leave,…
• 100% coverage of mandatory insurance plus private healthcare insurance.
• A monthly allowance to support lunch meals and working-from-home electricity and Internet bills.
• Relocation support for international candidates joining from overseas.

Life at Gameloft​

• A collaborative workplace environment, with over 15+ nationalities, where hundreds of world-renowned game titles were born.
• An open-space office, a canteen, a billiard table, a ping-pong table, and a foosball table.
• A gaming room equipped with mutiple devices (PS, Xbox, Nintendo Switch, arcade machine,…).
• A capable and encouraging team of professionals focused on creating compelling video games.
• A global company where you can meet great people around the world.
• A fun place to work in the heart of the city.

How to proceed​

Ready to level up your career? Apply now and help us create the next great game!

Please note:

To ensure a fair and compliant recruitment process under the General Data Protection Regulation (GDPR), please submit your application through the official job posting, preferably via Gameloft website, Gameloft or Gameloft Vietnam LinkedIn pages, or SmartRecruiters. Applications sent via email or LinkedIn messages will not be considered.

Due to the high volume of applications, only candidates whose profiles most closely match the role needs will be contacted by our recruiters. We sincerely appreciate your understanding and interest.

What’s more?

Want to know more? Visit our websites:

• Saigon Studio website
• LinkedIn page
• Facebook page

Company Description

About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

AbbVie Data Science is the best-in-class team within its cross-industry peer group and is responsible for bringing people, process, and technology together to generate business value from clinical trials data. Our operational model is exemplified through execution and innovation. This role is key to ensuring successful delivery against the program- and study-level accountabilities assigned to Data and Statistical Sciences.

Responsibilities

• Aligns DSS study teams with program- and study-level strategies. For assigned studies, leads the DSS Study Team and represents DS as a member of the cross-functional study team

• For assigned studies, acts as single point of contact and accountable operational lead from DSS. Coordinates associated DSS study teams to meet operational objectives. Engages and connects global functional and cross-functional teams

• Interacts with and influences cross-functional team members to achieve program and study objectives

• Utilizes operational analytics and project management tools to optimize execution of programs and studies, to manage internal and external resources, to track study progress, and to prepare study status reports. Anticipates and identifies issues that could affect timelines or quality and develops options and solutions

• Ensures adherence to federal regulations and applicable local regulations, Good Clinical Practices (GCPs), ICH Guidelines, AbbVie Standard Operating Procedures (SOPs), and to functional quality standards.  Stays abreast of new and/or evolving local regulations, guidelines and policies related to clinical development

• Participates in oversight of vendors and provides feedback related to study operations, issues, and trends in performance

• Responsible for coaching and mentoring Data Science Associates. May include indirect supervision of work for contract resources

• Participates in DSS and cross-functional innovation and process improvement initiatives

• Contributes to study execution “lessons learned” across functions

Qualifications

• Bachelor’s degree in business, management information systems, computer science, life sciences or equivalent. Master’s preferred. PMP Certification or Lean Six Sigma Green Belt desired

• Must have at 3+ years of pharma / clinical research / data management / health care experience or 5+ years of project management experience (and / or applicable work experience)

• Strong understanding of clinical trial process and clinical technology. Experience in managing a clinical trial from initiation through to completion is preferred

• Demonstrated effective leadership skills

• Demonstrated ability to influence others without direct authority

• Demonstrated effective communication skills

• Demonstrated effective analytical skills

Additional Information

​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of  any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Company Description

About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

AbbVie Data Science is the best-in-class team within its cross-industry peer group and is responsible for bringing people, process, and technology together to generate business value from clinical trials data. Our operational model is exemplified through execution and innovation. This role is key to ensuring successful delivery against the program- and study-level accountabilities assigned to Data and Statistical Sciences.

Responsibilities

• Aligns DSS study teams with program- and study-level strategies. For assigned studies, leads the DSS Study Team and represents DS as a member of the cross-functional study team

• For assigned studies, acts as single point of contact and accountable operational lead from DSS. Coordinates associated DSS study teams to meet operational objectives. Engages and connects global functional and cross-functional teams

• Interacts with and influences cross-functional team members to achieve program and study objectives

• Utilizes operational analytics and project management tools to optimize execution of programs and studies, to manage internal and external resources, to track study progress, and to prepare study status reports. Anticipates and identifies issues that could affect timelines or quality and develops options and solutions

• Ensures adherence to federal regulations and applicable local regulations, Good Clinical Practices (GCPs), ICH Guidelines, AbbVie Standard Operating Procedures (SOPs), and to functional quality standards.  Stays abreast of new and/or evolving local regulations, guidelines and policies related to clinical development

• Participates in oversight of vendors and provides feedback related to study operations, issues, and trends in performance

• Responsible for coaching and mentoring Data Science Associates. May include indirect supervision of work for contract resources

• Participates in DSS and cross-functional innovation and process improvement initiatives

• Contributes to study execution “lessons learned” across functions

Qualifications

• Bachelor’s degree in business, management information systems, computer science, life sciences or equivalent. Master’s preferred. PMP Certification or Lean Six Sigma Green Belt desired

• Must have at 3+ years of pharma / clinical research / data management / health care experience or 5+ years of project management experience (and / or applicable work experience)

• Strong understanding of clinical trial process and clinical technology. Experience in managing a clinical trial from initiation through to completion is preferred

• Demonstrated effective leadership skills

• Demonstrated ability to influence others without direct authority

• Demonstrated effective communication skills

• Demonstrated effective analytical skills

Additional Information

​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of  any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Company Description

About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

AbbVie Data Science is the best-in-class team within its cross-industry peer group and is responsible for bringing people, process, and technology together to generate business value from clinical trials data. Our operational model is exemplified through execution and innovation. This role is key to ensuring successful delivery against the program- and study-level accountabilities assigned to Data and Statistical Sciences.

Responsibilities

• Aligns DSS study teams with program- and study-level strategies. For assigned studies, leads the DSS Study Team and represents DS as a member of the cross-functional study team

• For assigned studies, acts as single point of contact and accountable operational lead from DSS. Coordinates associated DSS study teams to meet operational objectives. Engages and connects global functional and cross-functional teams

• Interacts with and influences cross-functional team members to achieve program and study objectives

• Utilizes operational analytics and project management tools to optimize execution of programs and studies, to manage internal and external resources, to track study progress, and to prepare study status reports. Anticipates and identifies issues that could affect timelines or quality and develops options and solutions

• Ensures adherence to federal regulations and applicable local regulations, Good Clinical Practices (GCPs), ICH Guidelines, AbbVie Standard Operating Procedures (SOPs), and to functional quality standards.  Stays abreast of new and/or evolving local regulations, guidelines and policies related to clinical development

• Participates in oversight of vendors and provides feedback related to study operations, issues, and trends in performance

• Responsible for coaching and mentoring Data Science Associates. May include indirect supervision of work for contract resources

• Participates in DSS and cross-functional innovation and process improvement initiatives

• Contributes to study execution “lessons learned” across functions

Qualifications

• Bachelor’s degree in business, management information systems, computer science, life sciences or equivalent. Master’s preferred. PMP Certification or Lean Six Sigma Green Belt desired

• Must have at 3+ years of pharma / clinical research / data management / health care experience or 5+ years of project management experience (and / or applicable work experience)

• Strong understanding of clinical trial process and clinical technology. Experience in managing a clinical trial from initiation through to completion is preferred

• Demonstrated effective leadership skills

• Demonstrated ability to influence others without direct authority

• Demonstrated effective communication skills

• Demonstrated effective analytical skills

Additional Information

​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of  any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Location Our Engineering Manager - Analytics House will be an integral part of our global R&D team.

This role is based remotely in the East Coast US, the UK, Ireland, Estonia, the Netherlands, Sweden and Israel.

Who We Are

DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production.

Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency.

With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide.

The Opportunity

The Engineering Manager is a hands-on, player-coach leadership role. You are embedded with your team - daily standup, code review, architectural calls, delivery planning, and performance management - and you own both the team’s output and the team’s growth.

This is a genuinely technical & leadership role. You are expected to write and review code, be a credible voice in architectural decisions, and stay current in your team’s stack. You lead by demonstrating you can do the work at the highest level, not by title alone.

The balance between hands-on contribution and leadership depends on the team’s context, but your overarching mandate is the same: run the team, execute and deliver, and grow its impact.

Build the bench, raise the standard, and keep the operating cadence sharp as the work and the organization evolve. You work AI-augmented yourself, expect the same from your team, and push the team’s craft forward with every new capability that lands.

Responsibilities Team leadership & growth

• Leading a team of engineers, owning both its delivery and its development.
• Lead a mindset and process of continuous improvement within the team and meaningfully impact the team’s growth and success over time. Small, compounding improvements, delivered via fast iterations, are the operating rhythm we expect, not an aspiration.
• You are responsible for the professional well-being and career development of team members. Develop engineers through regular 1:1s, growth plans, performance reviews, and direct, candid feedback.
• Develop the next layer of leadership - tech leads, senior engineers ready to manage, and ICs ready to step into staff roles.

Technical leadership

• Write code and review code. Be a credible voice in technical decisions because you have hands in the work, not because of your title - you are current, not rusty.
• Drive the team’s architectural and technical design decisions in partnership with senior ICs, ensuring alignment on approach and implementation.
• Uphold engineering standards through thorough, constructive pull-request review and a healthy release process, keeping the team’s components scalable and in a healthy state.
• Work AI-augmented and lead an AI-augmented team, applying sharp judgment about where AI helps and holding the same quality bar for what ships.

Roadmap & delivery

• Own the team’s commitments - what was promised, when it was promised, and the quality bar that was held.
• Run a disciplined cadence of planning, prioritization, and delivery without becoming a process bureaucrat.
• Partner closely with the Technical Product Owner and Product team on scope, sequencing, and tradeoffs, maintaining a roadmap that reflects both near-term priorities and longer-term direction.
• Understand the broader business objectives behind the work, translate that context for the team, and ensure engineering effort clearly aligns with those objectives.
• React decisively to change - re-planning, re-prioritizing, and re-staffing as the business moves - while keeping the team engaged and steady through the shift.

Hiring

• Own hiring for your team. Interview thoughtfully, decide quickly, and refuse to lower the bar to fill seats.
• Recruit, coach, and - when needed - make hard calls toward the standard the team is held to.
• Operate as a role model for other engineering managers across the organization: share your operating model, mentor peers, and raise the management bench.

Day-to-day communication & collaboration

• Upwards: Communicate clearly and succinctly, giving leadership the right level of context and prioritizing escalations based on relevant, well-gathered information.
• Downwards: Empower senior engineers to own key areas of the product, and coach team members to stay focused, intentional, and aware of their impact.
• Sideways: Partner effectively with Product, Design, GTM, Customer Success, and other teams - raising challenges and opportunities constructively to support cross-team alignment.

Qualifications

• 10+ years of engineering experience, including 4+ years in engineering management roles where you actively coded as part of your responsibilities.
• Hands-on, real-life experience building cloud-based SaaS products - running services in production o n AWS, GCP, or Azure, and owning availability, cost, and the customer-facing surface.
• API first mindset, products are built not just for end user experience through UI, they are fully functional and available through APIs, so both humans and agents can interact with the platform
• Strong background in databases, SQL, query optimization, and BigQuery.
• A track record of taking an engineering team and visibly transforming it - measurable improvements in delivery velocity, technical quality, or team caliber.
• Deep technical fluency in your team’s primary stack. You can read, write, and review code at a senior level, and you are current - not rusty.
• Strong opinions on how high-performing engineering teams operate, and a clear philosophy on hiring, coaching, performance management, and technical decision-making.
• Excellent judgment under pressure. You make calls quickly with imperfect information, communicate them clearly, and take responsibility for the outcomes.
• Direct, candid communication. You give hard feedback well, and you hear it well.

Bonus Points

• A strong, already-established AI-augmented workflow, with opinions on how to apply AI tools and agentic workflows to raise both velocity and quality.
• Hands-on experience with more than a single cloud provider.
• Background in scaling teams, processes, or technical systems as the organization grows.

Are you a Do’er? Be your truest self. Work on your terms. Make a difference.

We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally.

What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values.

Sounds too good to be true? Check out our Glassdoor Page.

We thought so too, but we’re here and happy we hit that ‘apply’ button.

Full-time employee benefits include:

• Unlimited Vacation
• Flexible Working Options
• Health Insurance
• Parental Leave
• Employee Stock Option Plan
• Home Office Allowance
• Professional Development Stipend
• Peer Recognition Program

Many Do’ers, One Team DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it’s our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.

#LI-Remote

Location Our Engineering Manager - Analytics House will be an integral part of our global R&D team.

This role is based remotely in the East Coast US, the UK, Ireland, Estonia, the Netherlands, Sweden and Israel.

Who We Are

DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production.

Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency.

With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide.

The Opportunity

The Engineering Manager is a hands-on, player-coach leadership role. You are embedded with your team - daily standup, code review, architectural calls, delivery planning, and performance management - and you own both the team’s output and the team’s growth.

This is a genuinely technical & leadership role. You are expected to write and review code, be a credible voice in architectural decisions, and stay current in your team’s stack. You lead by demonstrating you can do the work at the highest level, not by title alone.

The balance between hands-on contribution and leadership depends on the team’s context, but your overarching mandate is the same: run the team, execute and deliver, and grow its impact.

Build the bench, raise the standard, and keep the operating cadence sharp as the work and the organization evolve. You work AI-augmented yourself, expect the same from your team, and push the team’s craft forward with every new capability that lands.

Responsibilities Team leadership & growth

• Leading a team of engineers, owning both its delivery and its development.
• Lead a mindset and process of continuous improvement within the team and meaningfully impact the team’s growth and success over time. Small, compounding improvements, delivered via fast iterations, are the operating rhythm we expect, not an aspiration.
• You are responsible for the professional well-being and career development of team members. Develop engineers through regular 1:1s, growth plans, performance reviews, and direct, candid feedback.
• Develop the next layer of leadership - tech leads, senior engineers ready to manage, and ICs ready to step into staff roles.

Technical leadership

• Write code and review code. Be a credible voice in technical decisions because you have hands in the work, not because of your title - you are current, not rusty.
• Drive the team’s architectural and technical design decisions in partnership with senior ICs, ensuring alignment on approach and implementation.
• Uphold engineering standards through thorough, constructive pull-request review and a healthy release process, keeping the team’s components scalable and in a healthy state.
• Work AI-augmented and lead an AI-augmented team, applying sharp judgment about where AI helps and holding the same quality bar for what ships.

Roadmap & delivery

• Own the team’s commitments - what was promised, when it was promised, and the quality bar that was held.
• Run a disciplined cadence of planning, prioritization, and delivery without becoming a process bureaucrat.
• Partner closely with the Technical Product Owner and Product team on scope, sequencing, and tradeoffs, maintaining a roadmap that reflects both near-term priorities and longer-term direction.
• Understand the broader business objectives behind the work, translate that context for the team, and ensure engineering effort clearly aligns with those objectives.
• React decisively to change - re-planning, re-prioritizing, and re-staffing as the business moves - while keeping the team engaged and steady through the shift.

Hiring

• Own hiring for your team. Interview thoughtfully, decide quickly, and refuse to lower the bar to fill seats.
• Recruit, coach, and - when needed - make hard calls toward the standard the team is held to.
• Operate as a role model for other engineering managers across the organization: share your operating model, mentor peers, and raise the management bench.

Day-to-day communication & collaboration

• Upwards: Communicate clearly and succinctly, giving leadership the right level of context and prioritizing escalations based on relevant, well-gathered information.
• Downwards: Empower senior engineers to own key areas of the product, and coach team members to stay focused, intentional, and aware of their impact.
• Sideways: Partner effectively with Product, Design, GTM, Customer Success, and other teams - raising challenges and opportunities constructively to support cross-team alignment.

Qualifications

• 10+ years of engineering experience, including 4+ years in engineering management roles where you actively coded as part of your responsibilities.
• Hands-on, real-life experience building cloud-based SaaS products - running services in production o n AWS, GCP, or Azure, and owning availability, cost, and the customer-facing surface.
• API first mindset, products are built not just for end user experience through UI, they are fully functional and available through APIs, so both humans and agents can interact with the platform
• Strong background in databases, SQL, query optimization, and BigQuery.
• A track record of taking an engineering team and visibly transforming it - measurable improvements in delivery velocity, technical quality, or team caliber.
• Deep technical fluency in your team’s primary stack. You can read, write, and review code at a senior level, and you are current - not rusty.
• Strong opinions on how high-performing engineering teams operate, and a clear philosophy on hiring, coaching, performance management, and technical decision-making.
• Excellent judgment under pressure. You make calls quickly with imperfect information, communicate them clearly, and take responsibility for the outcomes.
• Direct, candid communication. You give hard feedback well, and you hear it well.

Bonus Points

• A strong, already-established AI-augmented workflow, with opinions on how to apply AI tools and agentic workflows to raise both velocity and quality.
• Hands-on experience with more than a single cloud provider.
• Background in scaling teams, processes, or technical systems as the organization grows.

Are you a Do’er? Be your truest self. Work on your terms. Make a difference.

We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally.

What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values.

Sounds too good to be true? Check out our Glassdoor Page.

We thought so too, but we’re here and happy we hit that ‘apply’ button.

Full-time employee benefits include:

• Unlimited Vacation
• Flexible Working Options
• Health Insurance
• Parental Leave
• Employee Stock Option Plan
• Home Office Allowance
• Professional Development Stipend
• Peer Recognition Program

Many Do’ers, One Team DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it’s our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.

#LI-Remote

We are looking for an Engineering Manager to lead the engineering execution of a product pod. This role is the technical counterpart to the pod owner (product owner), responsible for ensuring features are delivered with high quality, sound technical decisions, and predictable timelines.

You will bridge product and engineering by reviewing requirements, guiding technical decisions, driving engineering best practices, and ensuring the team delivers scalable, maintainable software. This role replaces the traditional Project Manager within the pod.

A pod is a small, cross-functional team with end-to-end ownership of a specific business domain or product area. It is accountable for delivering outcomes, making decisions, and continuously improving its domain. Consider, the pod owner to be the CEO of the pod and you, the engineering manage will be the CTO of the pod.

Key Responsibilities

• Own engineering delivery, planning, estimation, and execution for the product pod.
• Partner with the pod owner to review PRDs, identify gaps, edge cases, and technical risks before development begins.
• Lead technical discussions, challenge assumptions, and validate implementation approaches.
• Drive predictable delivery while balancing speed, quality, and technical debt.
• Enforce engineering best practices, including code reviews, testing, documentation, observability, security, and coding standards.
• Ensure production quality by driving root cause analysis and preventing recurring issues.
• Mentor engineers, improve engineering discipline, and foster a culture of ownership and accountability.
• Collaborate with QA, Design, DevOps, and other teams to remove blockers and ensure successful releases.
• Perform Technical research for the pod on behalf of the pod owner.

Primary Requirements

• 8+ years of professional software engineering experience.
• 2+ years leading engineering teams or technical delivery.
• Strong experience building modern Enterprise SaaS products.
• Solid understanding of software architecture and system design.
• Knowledge of cloud-native applications (AWS preferred).
• Experience with modern development practices, CI/CD, and automated testing.
• Strong understanding of Agile product development.
• Ability to review code and technical designs.
• Excellent planning, estimation, and delivery management skills.
• Strong communication and stakeholder management abilities.
• Ability to balance business priorities with engineering quality.

Preferred Requirements

• Experience leading cross-functional product teams.
• Experience in high-growth product startups.
• Knowledge of secure software development practices.
• Experience with observability, production monitoring, and incident management.
• Experience mentoring senior engineers and technical leads.
• Expertise with AI-assisted software development tools and workflows.

Soft Skills & Mindset

• Clear communication and the confidence to challenge and be challenged.
• Curious, proactive, and generous with knowledge.
• Ability to work in a fast-paced, collaborative product environment.
• Strong desire to build real products that solve real problems.

Success in the Role

A successful Engineering Manager will:

• Deliver features on time with high engineering quality.
• Improve PRD readiness by identifying gaps early.
• Challenge weak technical decisions and promote sound engineering practices.
• Reduce production defects and engineering rework.
• Improve estimation accuracy and delivery predictability.
• Build a culture of technical excellence, accountability, and continuous improvement.

At Stadium, your input matters, and we believe in creating a culture where innovation is encouraged. Join us in crafting the future of group gifting and recognition. Your adventure starts here!

• Competitive salary based on skill set.
• Fully remote role - work with talented teammates across the globe.
• Flexible working hours and autonomy over your schedule.
• 5-day work week for better work-life balance.
• Team retreats and offsites to connect and recharge.
• Meal vouchers and employee benefits (health insurance) support.
• Internal learning tracks to grow into other areas of development.
• Plenty of company swag and additional perks.

Overview of the role We’re on a mission to modernize insurance, making it simpler, more accessible, and customer-first. The insurance industry is a $1T market that has remained largely untouched...

CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we’re expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures,  we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance.

Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management.

About the Role

We’re hiring a Director of Project Management to help us evolve our Project Management practice to scale along the growing needs of the organization - to build a team of PMs who own delivery end-to-end across our full customer base, a governance system that surfaces risk before it becomes an escalation, and an operating rhythm that makes “on track” a verifiable claim rather than a status update. You’ll start by upleveling how we deliver our largest, most complex enterprise implementations, then build out how project management scales efficiently across the rest of our customer base. This is a builder role - you will establish project management as a first-class function here, not maintaining an existing one.

What You’ll Do

Own Delivery Governance Across the Full Portfolio

• Serve as the single accountable owner for project governance across implementation segments, from our largest enterprise accounts to our highest-volume, scale-motion accounts.

• Build and run a risk-visibility system — dashboard, thresholds, escalation triggers — that surfaces problems before they reach leadership, not after.

• Define milestone gates for engagements at every scale, from high-touch enterprise builds to lighter-touch scale delivery, and hold the team accountable to them.

Build and Lead the PM Organization

• Hire, develop, and manage a team of project managers and project coordinators; build a defined career path across levels and segments.

• Own the standards this function runs on — best practices, change management, workflow documentation — and make sure they scale from our most complex accounts down to our highest-volume ones.

• Design and build a project coordinator model to support scale delivery: milestone-based check-ins, AI-assisted monitoring, and a delivery model that can responsibly cover a high volume of concurrent projects per coordinator.

Raise the Bar on Enterprise Delivery

• Partner with Architecture leadership to draw a clear line between system design ownership and project accountability ownership — and hold that line as the organization scales.

• Diagnose and close the specific gaps that let complex projects run today without a single accountable owner.

Drive Operating Rhythm and Visibility

• Run a recurring delivery forum reporting progress, risk, and change management status across segments.

• Report delivery health, risk, and escalation trends to the VP of Technical Services and CX leadership on a defined cadence.

What You’ll Need

• 8+ years in project or program management for software implementations, including 5+ years building or leading a PM team — not solely individual-contributor PM experience.

• Direct experience implementing enterprise SaaS within an internal delivery team or a partner organization (systems integrator, consulting firm, or implementation partner) — deep familiarity with the operational rigor enterprise buyers expect, independent of any single product.

• Experience designing delivery models that work at more than one scale — you’ve built or run both high-touch, complex delivery and higher-volume, lighter-touch delivery, and know how those operating models differ.

• A demonstrated track record of building a PM function or operating system where one didn’t previously exist, or was under-resourced — not just operating inside an already-mature one.

• Comfortable being the accountable owner of a project’s outcome without owning the technical solution — this is an operational and stakeholder-management role, not an architecture role.

Nice to Have

• Experience with incentive compensation management (ICM) or a similarly complex, configuration-heavy enterprise software category.

• Experience designing or scaling a project coordinator / delivery-ops model for a high-volume, lower-touch customer segment.

Benefits

• (US-ONLY)Comprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents.
• Flexible Time Off: Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge.
• Annual Stipends: Dedicated funds for your professional development and caretaking needs.
• Work Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the CaptivateIQ team that grow as your tenure does.
• Retirement Savings (US-Only): A 401(k) plan to help you invest in and secure your future.
• Premium Tools: The latest Apple hardware to empower you to do your best work.
• Inclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support our DEI goals by fostering an environment where diverse talent thrives.

Notice for Prospective Candidates

• Only emails from @captivateiq.com should be trusted.

We are aware of active recruitment scams using the CaptivateIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following:

• Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc.
• Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology.
• Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ.
• Ask candidates to make a payment in order to be considered for a position.
• Make early requests for candidates’ personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc.
• Please note that we’ll only ask for more sensitive personal information in connection with background checks after an offer is made.

$250,000 - $300,000 a year

The OTE range represents the minimum and maximum for this position across North America. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of CaptivateIQ’s competitive total rewards package.

CaptivateIQ participates in E-Verify, web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Blavity Inc. is a venture-funded media and technology company, founded in 2014 around a simple idea: enable Black millennials to tell their own stories. Today, we are home to the largest network of platforms and lifestyle brands serving the multifaceted lives of Black millennials & Gen Z through original content, video, unique experiences, and product solutions. Blavity Inc. has evolved into a market leader for Black media, reaching 250 million users per month through our growing brand portfolio, including Blavity, Blavity360º, AfroTech, Talent Infusion, 21Ninety, Travel Noire, Home & Texture, and Blavity House Party. Our Blavity, Inc. employee community is composed of passionate, energetic, and culturally conscious individuals working together to deliver value to each other, the company, and our clients. We are always searching for new additions to our community that will help us continue to scale, contribute meaningfully to our culture, and advance our strategic direction.

Job Summary:

Blavity Inc. is looking for a Chief of Staff, AfroTech & Live Events to take our programs from idea to execution.

This is a generalist & people management seat. In a given week it might mean writing a go-to-market plan for a new program, unblocking a contractor, pulling a sponsor deliverable across the line, rebuilding a launch calendar after a date moves, and telling leadership plainly that something is off track. The person who thrives here is comfortable moving between marketing, operations, partners, and program design without waiting for a clean handoff.

This role will report directly to the SVP of Live Events.

Responsibilities:

• Take AfroTech programs from concept to execution, including scope, timeline, owners, budget, and launch plan
• Own the go-to-market plan for each program and event, including positioning, offer, channel mix, and launch calendar, from announcement through post-event follow-up
• Lead, manage, and develop a team of employees and contractors across content and creative operations, event and membership marketing, community, and social distribution
• Own the master calendar across all Blavity Inc. live and virtual events and keep every workstream sequenced against it
• Run point across teams, keeping content, sponsorship, email and growth, community, and production moving toward the same dates
• Drive registrations, ticket sales, and Insider Member conversion for AfroTech Conference, Health Stack, and pipeline events
• Develop ticket and offer strategy with leadership, including pricing tiers and time-bound urgency windows
• Direct teams to ensure social distribution and awareness content across owned channels, including email, AfroTech.com, AfroTech Culture, AfroTech University, creator brand content, and Black Tech Green Money
• Equip external partners, associations, and coalition members with assets, messaging, and clear calls to action
• Coordinate with teams to ensure data on program and event performance are communicated after every launch, including delivery against plan, registrations, ticket sales, Insider conversion, and attendance

Qualifications:

Required Experience:

• [6+ years] across go-to-market, program management, growth or event marketing, business operations, or a chief of staff role, with direct ownership of programs that had to launch on a date
• Go-to-market experience taking a product, program, or event from plan to launch, including positioning, offer, and channel strategy
• [3+ years] managing and developing a team, including blended teams of employees and contractors
• A generalist track record. You have owned things outside your job description and they turned out fine
• Experience carrying several programs or brands at once without dropping any of them
• Working fluency in marketing performance, enough to direct campaigns, read the numbers, and know when something is not working
• A demonstrated habit of measuring and reporting on your own work

Preferred Experience:

• Prior chief of staff, right hand, or number two experience to a founder or senior executive
• Experience at a media, community, culture, or creator-led brand
• Experience with both large in-person conferences and virtual summits or training series
• Experience with membership or subscription programs
• Familiarity with ticketing and event platforms such as Posh, Eventbrite, or comparable tools
• Experience supporting sponsorship and partner co-marketing

Preferred Experience:

• Prior chief of staff, right hand, or number two experience to a founder or senior executive
• Experience at a media, community, culture, or creator-led brand
• Experience with both large in-person conferences and virtual summits or training series
• Experience with membership or subscription programs
• Familiarity with ticketing and event platforms such as Posh, Eventbrite, or comparable tools
• Experience supporting sponsorship and partner co-marketing

Technologies: [Fluent in Google Suite, Asana, and/or comparable project management suite; working experience with email marketing platforms, ticketing platforms, and LinkedIn and Meta ads managers. Comfortable using AI tools to move faster.]

Additional Qualifications:

• Independent, entrepreneurial self-starter comfortable with a high level of responsibility
• Brings real energy to the work. Competence alone is not the bar
• Holds context. Details do not get lost between one conversation and the next
• Experimental, forward-thinking mindset with a strong interest in testing new ideas, channels, and formats
• Strong comfort with ambiguity and a bias toward action in unstructured environments
• High-energy, company-first, positive attitude; willing to wear multiple hats
• Excellent communication skills; outgoing and sociable
• A healthy appreciation of GIFs and Black culture

Details:

This is a fully remote, U.S.-based full-time role. Travel to events will be required.

Candidates must be authorized to work in the U.S.

Candidates must be available to work in alignment with the Pacific Time Zone.

[The annual salary range for this role is $120,000- $140,000.]

To apply, please submit your resume and a short note online at BlavityInc.com/Careers.

Blavity is committed to creating a diverse environment free of discrimination and harassment, and building a team that represents a variety of backgrounds, perspectives, and skills.

Blavity is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, HIV Status, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

Position Overview

Blue Acorn iCi is looking for a Delivery Director to lead and manage the successful delivery and growth of existing client engagements. The Delivery Director is responsible for all facets of existing accounts to drive growth and ensure successful delivery of all client engagements.

They are accountable for delivery quality, performance to budget and successful attainment of Customer business objectives / goals. In addition, they own the revenue growth goals for existing accounts and manage client relationships as the primary point of contact. The director is also responsible for ensuring the right team is identified, onboarded and successful in all engagements. This position should also be able to work with other departments to ensure smooth and successful operations across the company as it pertains to delivery.

Key Responsibilities

Delivery Leadership & Oversight

• Responsible for all delivery aspects such as productivity, quality, and milestone achievement
• Owns project margin attainment and revenue achievement
• Serve as the ultimate point of escalation for the project team and the client.
• Hold quarterly business reviews for strategic clients
• Ensure proper process and SDLC are being followed across all projects
• Align with agreed upon architectural principles provided by Solution Consulting and technical resources within the talent network
• Ensure value metrics are established and tracked for our projects
• Ensure team members have access to the tools and materials they need to deliver in their day-to-day activities.

Team Leadership & Career Development

• Provide performance feedback on project team members.
• Work with People Leaders and Mentors to ensure the robust development of all individuals.
• Ability to train and mentor development staff
• Ability to train and mentor direct managers as well as technical staff.
• Ability to coach and guide employees through career paths
• Proven ability to build, manage, and foster a team-oriented environment

Resource Planning, Staffing & Recruiting

• Align with Talent Management on project resourcing and staffing needs
• Assist with recruiting, interviewing, and hiring to fill immediate needs as well as plan for forecasted growth
• Review and sign off on SOWs for new accounts
• Create SOW’s and Change Orders as needed for existing business

Client & Strategic Alignment

• Engage with Value Design Realization team to participate in the Sales to Delivery lifecycle
• Own existing account growth goals by growing existing team and establishing new work streams.
• Negotiate contracts, rates and team model changes for current clients
• Experience managing and growing a portfolio of business
• Ability to inspire confidence in clients and provide leadership to implementation teams
• Strategic planning skills to help navigate internal and external customer requirements.
• Ability to understand unique and complex business requirements and help develop plans to solve short and long term problems.

Metrics

• Project Margin Attainment
• Project Milestone Achievement
• Team Member Success Rate
• Client Interactions / New Stakeholder Relationships
• Opportunities / Pipeline Created
• Opportunities Won
• Concessions Requested
• Revenue Recognized
• Client Satisfaction Rating

Required Skills & Experience

Leadership & Delivery Experience

• Minimum of 8-10 years’ experience managing enterprise engagements.
• 15+ years IT industry experience with a minimum 10+ years of experience in services delivery organization
• Experience at professional services company such as an agency or consulting firm
• Experience working in eCommerce / Digital Services
• Experience managing and growing a portfolio of business
• Excellent communication (written and oral) and interpersonal skills
• Excellent leadership and management skills
• Proven ability to work creatively and analytically in a problem-solving environment
• Ability to travel up to 25% as needed

Adobe & Technical Expertise

• Experience working on projects with Adobe applications is not required, but is considered a plus.
• Experience with Adobe Commerce, Salesforce Commerce Cloud, Shopify+ platforms
• Experience with Adobe Experience Manager (AEM) or other CMS
• Knowledge of or ability to understand technologies such as HTML, CSS, SOAP, REST, Git, AEM
• Ability to communicate and document technical designs to both internal and external technical resources
• Capable of driving and defending design models and best practices

Process & Operational Knowledge

• Thorough and deep knowledge of the Software Development Life Cycle and Agile processes

Education / Experience

• Bachelor’s degree, preferably in computer science or business and/or equivalent experience in IT industry

The base salary range for this position is $160,000 – $200,000 annually. Actual compensation may vary depending on experience, qualifications, geographic location, and other job-related factors.

About Blue Acorn iCi

Blue Acorn iCi, a business unit of Infosys Nova Holdings, LLC, is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. We blend data, design, and technology to deliver connected commerce and content solutions that drive measurable results.

Specializing in the Adobe Experience Cloud, we provide end-to-end services across commerce, content, analytics, and customer insights. Backed by Infosys, we’re growing fast—and we’re looking for exceptional talent to grow with us.

Our teams work at the intersection of strategy and execution—solving complex challenges for industry leaders in healthcare, retail, manufacturing, and beyond. From large-scale digital transformation programs to platform implementations and ongoing optimization, we bring deep expertise and a collaborative mindset to every engagement.

Why Join Us?

Blue Acorn iCi is a place for curious thinkers, smart builders, and digital pioneers. We’re more than a consultancy—we’re a team of innovators helping the world’s top brands shape the future of digital.

Here, you won’t just contribute to a project—you’ll drive meaningful outcomes, collaborate with cross-disciplinary teams, and grow your skills in a high-impact, high-growth environment. We believe great work starts with great people, and we’re committed to creating a culture where talent thrives, ideas spark change, and results speak for themselves.

If you’re ready to push boundaries, deliver real value, and help shape the next generation of digital experiences—this is your place.

***For US based roles, candidates must have unrestricted authorization to work in the United States without the need for employer sponsorship now or in the future. Infosys Nova Holdings, LLC does not provide immigration or visa sponsorship for this position (including H4 EAD, H‑1B, OPT, CPT, TN, O‑1, E‑3, or J‑1 visas).***

Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more!

Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice.

Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: careers@blueacornici.com.

California applicants: Please click here for CCPA disclosures.

Hi 👋 I’m Colin, Director of Engineering, Europe. How do you feel about software engineers writing product specs, making product decisions, and not breaking down projects into individual tickets? If...

How You’ll Shape Our Success

TSS is growing rapidly through both organic growth and acquisitions, and we’re looking for a strategic leader to help scale our business for the future. As the Director of Business Transformation & Integrations, you’ll lead enterprise-wide initiatives that improve how we operate, leverage technology, and deliver value to our customers.

This role sits at the intersection of strategy and execution. You’ll partner with leaders across the organization to streamline processes, implement systems, integrate acquisitions, and build the operational foundation needed to support continued growth. The work you lead will directly impact efficiency, scalability, customer experience, and long-term business performance.

If you’re energized by solving complex business challenges, driving meaningful change, and turning big ideas into measurable results, we’d love to meet you.

Your Day-to-Day Environment

• Partner with executive leaders across Operations, Finance, IT, HR, and Sales to drive strategic initiatives
• Lead multiple enterprise projects simultaneously in a fast-paced, growth-oriented environment
• Work at the intersection of business strategy, operational excellence, systems implementation, and acquisition integration
• Manage and develop a team of project managers, business analysts, and data analysts
• Travel occasionally to support acquisitions, integrations, and strategic business initiatives (approximately 10–25%)

What You’ll Take Ownership Of

• Lead the company’s business transformation roadmap, turning strategic priorities into actionable programs with measurable results
• Identify opportunities to improve operational efficiency, scalability, and customer experience across the organization
• Drive process improvement initiatives, enterprise system implementations, and technology modernization efforts
• Develop and maintain the business architecture that aligns strategy, processes, data, and technology
• Partner with business and technology leaders to ensure investments support long-term company objectives
• Support acquisition due diligence activities, including operational assessments and systems evaluations
• Lead post-acquisition integration efforts across people, processes, systems, and data
• Build repeatable integration frameworks that accelerate value realization for future acquisitions
• Establish governance structures, performance metrics, and reporting mechanisms that keep initiatives on track
• Coach, mentor, and develop a high-performing team while fostering a culture of accountability and continuous improvement
• Communicate progress, risks, and recommendations to executive leadership

Perks, Pay, and Benefits

• Earn $130,000 - $170,000 annually, plus eligibility for an annual performance bonus, based on your experience, skills, and overall qualifications
• Opportunity to influence enterprise strategy and help shape the future of a rapidly growing organization
• Comprehensive medical, dental, and vision coverage
• 401(k) with company match
• Life insurance, short-term disability, and long-term disability coverage
• Employee Assistance Program (EAP)
• Commuter Benefit Program (where applicable)
• Generous paid time off and company-paid holidays
• Professional growth opportunities and direct exposure to executive leadership

Your Journey With Us

• Recruiter Screen
• Interview with the Hiring Manager
• Business Case Study / Presentation
• Conditional Offer
• Background Check
• Start your new career!

What You’ll Bring

• Bachelor’s degree in Business, Engineering, or a related field
• 10+ years of experience leading business transformation, enterprise programs, systems implementations, management consulting engagements, or related initiatives
• 5+ years of experience leading and developing teams
• Proven success leading large-scale, cross-functional initiatives from strategy through execution
• Experience implementing enterprise platforms such as ERP, CRM, or data management systems
• Strong understanding of business process improvement methodologies such as Lean, Six Sigma, or similar frameworks
• Experience supporting mergers and acquisitions, including integration planning and execution
• Ability to translate complex business challenges into practical, scalable solutions
• Strong analytical, problem-solving, and decision-making skills
• Exceptional communication and stakeholder management skills, including experience presenting to executive leadership
• Experience leading analytics functions, automation initiatives, or AI-enabled business improvements is preferred
• Field service, healthcare services, laboratory services, or other service-based industry experience is preferred
• Ability to travel up to 25% as business needs require

Equivalent combinations of education, training, and experience will be considered. If you don’t check every box but have a proven track record of driving change, leading teams, and delivering results, we encourage you to apply.

Meet TSS

Technical Safety Services (TSS) is a leading nationwide laboratory service provider supporting top life sciences, healthcare, and research organizations. Our customers are doing work that improves and saves lives—and our team plays a critical role in making that possible.

Through our family of companies, we provide testing, certification, calibration, and compliance services that help laboratories, hospitals, pharmacies, and controlled environments operate safely, accurately, and efficiently. As we continue to grow, we’re investing in the people, systems, and processes that will support the next chapter of our success.

TSS is a passionate equal opportunity employer and celebrates diversity. Interested in a role but not sure it’s the right fit for you? Call us and let’s talk.

The Role, Director of Marketing Operations

GoCanvas and SiteDocs work together as part of the Nemetschek Group to streamline construction and field operations. GoCanvas specializes in digital fieldworker collaboration and compliance, while SiteDocs, a GoCanvas solution, focuses on workplace safety management through mobile and web apps. Together, these platforms create a unified ecosystem that improves efficiency, safety, and collaboration across construction projects.

Position Overview:

We are seeking a Director of Marketing Operations to lead and scale the marketing operations function across GoCanvas and SiteDocs. This role will be responsible for the systems, processes, data infrastructure, and operational frameworks that power our global marketing organization.

Reporting to the VP of Global Marketing, this leader will oversee the full marketing operations ecosystem — including marketing technology, lead management, automation, reporting, and cross-functional operational execution.

The Director of Marketing Operations will ensure our marketing programs run efficiently, that leads flow seamlessly through our systems, and that leadership has clear visibility into marketing performance and pipeline impact. A core focus of the role is driving operational excellence and speed of execution by establishing scalable processes, systems, and governance that enable fast, reliable marketing execution; driving project prioritization and cross-team alignment to ensure initiatives move forward quickly and efficiently; and leading continuous operational improvements that increase speed, efficiency, and marketing impact.

This role requires a strategic operator who can build scalable infrastructure while also driving complex cross-system projects across multiple platforms and teams.

Your Most Important Initiatives:

Marketing Technology & Systems

• Own and optimize the marketing technology stack across both brands

• Ensure systems are integrated, scalable, and aligned with marketing, sales, and partner workflows

• Oversee platform administration, integrations, and ongoing system improvements

• Demonstrated ability to leverage AI, automation, and emerging technologies to improve marketing efficiency, accelerate execution, and scale operations

Lead Lifecycle & Funnel Operations

• Design and manage the end-to-end lead lifecycle, including lead capture, routing, scoring, and marketing-to-sales handoff

• Establish and maintain partner lead-sharing frameworks and workflows

• Ensure accurate funnel tracking, attribution, and removal of existing customers from inbound pipelines

Marketing Automation & Campaign Operations

• Oversee the marketing automation team responsible for executing email campaigns, nurture tracks, and lifecycle marketing programs.

• Ensure campaigns are delivered efficiently with proper segmentation, tracking, and performance measurement, partnering closely with demand generation and customer marketing teams.

Reporting, Analytics & Data Insights

• Build and maintain marketing dashboards and reporting infrastructure

• Track key metrics including pipeline contribution, campaign performance, and marketing ROI

• Deliver actionable insights that inform marketing strategy and executive decision-making

Strategic Systems Projects

• Lead complex cross-functional initiatives across the marketing tech ecosystem

• Manage major projects including platform migrations, integrations, reporting infrastructure, and lead management improvements

• Coordinate with marketing, sales, partners, and contractors to ensure successful implementation

What You Bring:

• 8–12+ years of experience in Marketing Operations, Revenue Operations, or Marketing Systems

• Prior experience leading and developing marketing operations or marketing technology teams

• Deep expertise in Marketo, HubSpot, Salesforce, and marketing automation

• Proven experience building marketing dashboards, reporting frameworks, and attribution models

• Strong knowledge of lead management, lifecycle marketing, and marketing-to-sales processes

• Experience managing large cross-functional technical projects

• Strong analytical and problem-solving skills with a data-driven mindset

• Experience working with cross-functional stakeholders including sales, partner teams, and external vendors

• Highly organized with the ability to prioritize initiatives and drive speed of execution in fast-paced environments

Why Join Us?

Join a mission-driven team focused on proactive customer success and long-term partnership. You’ll collaborate with supportive colleagues, impact business growth, and play a critical role in ensuring our customers thrive with GoCanvas & SiteDocs solutions.

Our success is rooted in a wonderfully wholesome culture, best defined by our four overarching values:

• Authentic Relationships - People are never a means to an end.
• Continuous Learning - Test every assumption and never stay stagnant.
• Interdependence - We build systems that require everyone to perform with excellence, we are a team, and we succeed or fail together.
• Data Driven Decisions - Because wisdom requires understanding the facts of the matter, disputes between competing perspectives are resolved with data.

If you have any questions about your personal data privacy at GoCanvas, please visit our privacy page.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

If you need special assistance or accommodation while seeking employment with us, please email [email protected] or call: (703) 547-8588.

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance (medical, dental & vision), life insurance, 401(k) & paid time off. The expected compensation range for this position is about $129,400- $161,800 USD annually. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location.

This role is a #LI-Remote opportunity.

The Senior Project Manager / Delivery Lead operates as a trusted, high-impact leader responsible for driving Modea’s most complex enterprise engagements, specifically focusing on multi-phase Enterprise Web Modernization initiatives. This role demands an advanced balance of deep agile product development expertise, proactive risk management, and executive-level client advisory.

In this role, you will lead cross-functional delivery teams through end-to-end digital transformations, owning scope, schedule, budget, staffing, and multi-vendor alignment. As the primary bridge between technical delivery and client leadership, you will proactively anticipate risks, guide organizational change management, and manage client stakeholder expectations to ensure flawless execution and strategic alignment.

Essential Duties and Responsibilities:

1. ### Project Leadership & Risk Planning

• Spot and Fix Risks Early: Find technical and project risks before they turn into real problems. Ask hard questions, address bottlenecks, and build clear backup plans to protect project budgets and schedules.
• Guide Clients Through Change: Partner directly with client leaders to help their organizations adapt to new web platforms and tools. Keep everyone aligned on scope, trade-offs, and shifting business priorities.
• Oversee Large Enterprise Web Modernization Engagements: Lead teams through major website rebuilds and migrations, including content moves and design system rollouts.

1. ### Agile Product Development & Delivery

• Use Agile Practices: Guide internal teams and clients through agile software development, making sure work is clear and structured.
• Manage Plans in Jira: Use Jira and Jira Advanced Plans to map out work across multiple teams, spot team dependencies, track capacity, and give clients accurate completion estimates.
• Deliver Quality on Schedule: Work with Product Owners and technical leads to maintain project backlogs, plan software releases, and deliver high-quality work on time.
• Control Budgets and Scope: Track project spending and team hours. Take action early if costs start running over budget so projects stay profitable.

1. ### Team Empowerment & Executive Communication

• Cross-Functional Team Leadership: Lead, align, and motivate cross-functional  teams (Solutions Architects, Digital Strategists, Product Designers, Quality Analysts, Data Analysts), to foster a high-performance, collaborative delivery environment.
• Communicate Clearly with Executives: Give concise, plain-language project updates and presentations to client executives and senior leaders.
• Mentorship & Practice Growth: Elevate internal project management standards by coaching team members, refining delivery frameworks, and sharing best practices across the organization.

Critical Competencies:

• Risk Planning: You can find potential issues across complex technical projects early and know how to fix them before they disrupt work. You are comfortable having direct, honest conversations with clients and internal leadership.
• Client & Change Management: You build trust quickly, navigate client office politics, and help teams adapt to new systems and processes smoothly.
• Jira & Planning Expertise: You have practical experience using Jira and Jira Advanced Plans to create multi-team roadmaps, track dependencies, and manage team workloads.
• Agile Software Development: You know how modern software gets built using lean and agile frameworks. You know how to run sprint planning, backlog refinement, and software releases.
• Technical Understanding: You understand basic modern web setups, enterprise Digital Experience Platforms (DXP)), API integrations, and cloud hosting. You do not need to write code, but you must understand how technical teams build web platforms.
• Clear Communication: You can break down complex technical topics into simple terms that business leaders understand.
• Budget Tracking: You know how to track project costs, spot spending variances, and adjust plans to protect margins.

Minimum Requirements:

• Required Certification: Project Management Professional (PMP) certification is strictly required.
• 7+ years of progressive project/product management experience leading complex technology engagements in a client-facing or agency setting.
• Enterprise Modernization Track Record: Proven history of leading large-scale enterprise web redesigns, platform modernizations, or digital transformation initiatives.
• Tooling Proficiency: Deep working knowledge of Jira and Jira Advanced Plans for roadmapping, dependency mapping, and release tracking.
• Agile Expertise: Demonstrated expertise in agile frameworks (Scrum/Kanban/SAFe) within modern software engineering environments.
• Certifications: Project Management Professional (PMP) required.
• Education: Bachelor’s degree or equivalent practical experience.

Preferred Qualifications:

• Agile Certifications: CSM, CSPO, or PMI-ACP certifications.
• Atlassian Admin Experience: Experience configuring Jira and Confluence setups.
• DXP & Sitecore AI Architecture: Experience with Digital Experience Platforms (DXP), specifically Sitecore AI, Headless Sitecore (XM Cloud), and modern frontend or API frameworks.
• Design Systems: Experience managing projects that build and use modular design systems, including atomic design workflows.
• Healthcare Domain: Experience delivering digital solutions within healthcare or other heavily regulated enterprise landscapes.

Who is Modea?

We are a technology consultancy with a mission to infuse greater control, transparency, and choice into the consumer healthcare experience. To do this, we work with large healthcare providers to help them build out a digital roadmap, then design and build mobile, web, and other digital experiences. We fundamentally believe that this work helps consumers have better information and access to care, and our clients to build stronger customer relationships.

Here are a few ways to get to know our work in healthcare:

• Learn about our award-winningEHR-integrated mobile app development for Children’s Wisconsin. This app delivers a fully integrated MyChart to allow parents to manage their children’s health in one place.
• Discover Luminis Health’swebsite development that was built with a firm accessibility standard and patient-centric solutions.
• If you’re interested in learning more, we encourage you to dive into some of ourother work.

Here are a few other reasons why you should apply:

First, you’ll love the work we do and the people you’ll get to do it with. We’ve assembled an exceptionally smart and hardworking team and you’ll enjoy the work associations and general camaraderie with other “Modeans.” We also work with great clients who value our contributions and work side-by-side with us.

Second, Modea offers a great benefits package that provides both a fun and enjoyable workplace and great perks that will improve your quality of life:

• Generous paid time off
• Generous health, dental, and vision insurance
• 401k with fully vested company matching
• Long-term & short-term disability

Some of these benefits, like parties and snacks, have had to adapt to the remote work environment we are currently in, but our operations team has found innovative ways to support our employees. We take care of our team.

Estimated Salary Range: $99,000 - $140,000. The posted range represents the employer’s good-faith estimate of the breadthofthecompensation for this position at the time of posting, basedonapplicablefactors. Actual starting compensation may vary based on factors including experience, qualifications, specific skills, internal equity considerations, and business needs.

Work environment:

Modeans are able to work at any location in Virginia, Tennessee, or North Carolina, unless as otherwise required by job responsibilities. Our office in Blackburg, VA provides an indoor space with moderate temperatures and noise levels. This allows employees to choose a fully-office, fully-remote, or hybrid work experience. Employees may occasionally need to travel to our offices or other locations for items such as training or client visits. We will also provide employees with tools to do their job at home as well as in the office.

Physical Demands:

Must be able to remain in a stationary position during the duration of the workday. Individuals must have the ability to constantly operate a computer. Must have the ability to converse with and exchange information to clients and coworkers both in person and through a computer. Capable of occasionally transporting items of 10 lbs or less to and from the office.

You must be legally authorized to work in the United States for this position.

Modea participates in the E-Verify program.

Modea is committed to a diverse and inclusive workplace. Modea is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, gender, gender identity, gender expression, sexual orientation, veteran status, disability, age, or other legally protected status.

We aspire to be an highly inclusive employer – providing fair and appropriate opportunities to as many people from different backgrounds as possible, being welcoming and meeting their needs as best we can. We are committed to keeping great people representative of a variety of backgrounds, perspectives, and skills, not just because it’s the right thing to do, but because we believe it makes Modea stronger.

You must be legally authorized to work in the United States for this position.

Modea participates in the E-Verify program.

Modea is committed to a diverse and inclusive workplace. Modea is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, gender, gender identity, gender expression, sexual orientation, veteran status, disability, age, or other legally protected status.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Scribes Team Lead to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We’re looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities:

Daily Operations

• Plan daily workflow and assignments.
• Monitor productivity and 40-chart target.
• Manage coverage, pending tasks, and workload.

Quality Management

• Audit scribe documentation for accuracy and completeness.
• Track quality trends and provide weekly reports.

Coaching & Development

• Conduct coaching and performance reviews.
• Create improvement plans and apply feedback.

Reporting

• Prepare weekly production and issue reports.
• Provide leadership updates.

Training & Support

• Train and onboard new scribes.
• Provide ongoing support, feedback, and escalation.

Scribing

• Converting transcribed diagnostic test results, procedures, and consultation notes into applicable report formats

• Typing out the full forms of medical abbreviations and acronyms, as well as the formal versions of medical jargon

• Collaborate with team members and other departments to improve overall customer experience

• Must be a graduate of any medical course

• With at least 6 months Team Lead / Supervisory / SME experience

• Must have 2 years of Medical Scribes / Transcriptionist Experience

• With experience in ECW

• Averaging 50-60 WPM

• Excellent verbal and written English skills

• Amenable working night shift

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives

About Securly

Securly is the K-12 market leader in AI-powered student safety and wellness solutions, protecting more than 20 million students across 20,000+ schools. Our mission is to create safer, more supportive learning environments by detecting potential harm, supporting student mental health, and empowering educators with actionable insights that help students thrive.

By turning data into meaningful, actionable intelligence, Securly enables schools to identify risk earlier, reduce harmful incidents, and strengthen student support — driving measurable improvements in safety and wellbeing. We’re proud to be recognized as a Top Place to Work, named to TIME’s America’s Top EdTech Companies 2026 list, a Top 40 Most Used EdTech, and one of the 150 most transformational growth companies.

The Role

Securly is looking for a Director, Customer Success Operations to lead the systems, processes, and people behind our entire post-sale customer journey. You’ll lead our CS Ops and Renewals function - a CS Ops Manager, a CS Ops Specialist, and a team of Renewals Specialists - and own Vitally, our Customer Success platform, as the operational backbone of the business.

This is a builder’s role. Vitally has been live for about a year, and the next chapter is yours to write: deepening adoption, sharpening health scoring, automating renewals workflows, and turning good instincts into a repeatable, data-driven system that scales. You’ll be the operational thought partner to CS executives - using data and process design to make sure customer growth and success directly fuel Securly’s growth.

Location: Remote (U.S.)   Type: Full-Time, Exempt   Reports to: SVP, Customer Success

What Success Looks Like

In your first 90 days, you’ll get under the hood - auditing our Vitally configuration, current CS Ops and renewals workflows, and team structure. You’ll build real relationships with your team and ship your first wave of improvements: sharper health scoring, better dashboards, and a more programmatic renewals process.

By 6 months, you’re driving measurable gains - better renewals efficiency, stronger forecast accuracy, and dashboards that CS and company leadership actually rely on to run the business.

By your first year, you own a mature CS Ops and Renewals function that consistently meets or exceeds retention targets, backed by a trained, accountable team and a Vitally instance that scales with Securly’s growth.

What You’ll Do

Lead the team

• Hire, coach, and manage a team of a CS Ops Manager, a CS Ops Specialist, and Renewals Specialists - setting clear goals and holding the team accountable to them
• Structure team capacity and coverage to match renewal volume and customer segmentation
• Build a real growth path for your team, from onboarding through career development

Own the process

• Design, implement, and continuously refine scalable playbooks that support the entire post-sale customer journey
• Own the end-to-end renewal process - timely, accurate, and built to minimize churn
• Design and run a programmatic renewals process suited to a high-volume, complex customer base

Turn data into decisions

• Own customer health scoring, tracking, and measurement across the install base
• Define and build the dashboards CS and executive leadership use to manage the business
• Surface customer insights to Product, Support, and Sales to drive real improvements

Build the tech stack

• Serve as the internal owner of Vitally - driving adoption, configuration, and continuous optimization
• Identify, build, and implement Agentic AI and automation that genuinely moves the needle on CS Ops and renewals outcomes
• Manage the broader tech stack, including integrations with Salesforce and other GTM systems

What We’re Looking For

• 3+ years leading a Customer Success Operations, Revenue Operations, or Renewals team - this is a leadership track record, not an individual-contributor background, with proven experience scaling CS tools, systems, and AI
• Real examples of scaling a CS Ops function - taking a team, process, or system from early-stage to measurably better performance, with strong examples of building tools, systems, and process, and applying AI
• Hands-on experience building tech, systems, and automation - you’ve architected workflows, integrations, or automation inside a CS platform (Vitally, Gainsight, Totango, ChurnZero, or similar) and a CRM like Salesforce or HubSpot, not just used tools someone else set up
• Applied experience with Agentic AI and automation - you’ve actually built or implemented AI-driven workflows (like automated health scoring or renewals triage), not just explored the space
• A track record of building and coaching a team, with strong data analytics skills and fluency in core SaaS metrics (GRR, NRR, churn, CLV, NPS, CSAT)
• Strong project management skills and the ability to manage multiple cross-functional initiatives at once
• Experience in K-12, EdTech, or education-adjacent SaaS is a strong plus

Why You’ll Love Working at Securly

• Meaningful impact - build the operational engine behind a company that helps protect millions of students
• People-first culture - consistently recognized as a Top Place to Work
• Remote-first flexibility - work from home with a supportive, distributed team
• Real ownership - shape a growing platform and team, not maintain someone else’s system
• Mission-driven work - what you build directly supports student safety and wellbeing

Benefits & Perks

• Competitive salary up to $165K with performance incentives
• Medical, dental, and vision coverage
• 401(k) with employer match
• 12 weeks of fully paid parental leave
• Unlimited PTO, paid holidays, and a paid one-week year-end shutdown
• $1,000 annual professional development stipend
• Free mental health resources and Employee Assistance Program

Equal Opportunity Employer

Securly is committed to building a diverse and inclusive workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, or any other legally protected characteristic. Accommodations are available throughout the hiring process - just let us know at recruitment.us@securly.com

#LI-Remote #LI-DO1

This Supervisory Software Project Manager position supports the Department of Homeland Security (DHS), Customs and Border Protection (CBP) in the area of Support Services. The mission-critical program provides comprehensive training, safety, standards, curriculum development, and technical modernization services to ensure national border security agents can operate safely and effectively.

Our specialized web application is the central hub for AMO flight records, safety tools, and online training [5]. As the Software Project Manager, you lead the technical team responsible for upgrading, securing, and modernizing this portal, directly supporting the digital backbone of national border aviation.

• Location: Oklahoma City, OK

• Status: Full-Time / Contingent Upon Contract Award

Who You Are

You are the crucial bridge between technical software development and strategic mission execution [8, 11]. You speak the language of code, database architecture, and DevSecOps, but you also possess the business acumen and emotional intelligence to manage client expectations and steer a technical team. You thrive in Agile environments, removing development roadblocks and fostering a collaborative, highly productive team culture.

What You’ll Do (Key Responsibilities)

• Drive Software Delivery: Oversee the end-to-end planning, execution, and deployment of updates and enhancements to the critical tracking and reporting web portal.

• Agile Orchestration: Facilitate sprints, backlog refinement, standups, and retrospective reviews for the software development team.

• Mitigate Risk: Identify software-specific project risks, security vulnerabilities, and deployment hurdles, designing swift, effective mitigation plans.

• Client Alignment: Align technical roadmaps with CBP/AMO strategic objectives, providing regular updates to the software technical lead and stakeholders.

What You Bring (Qualifications)

• Experience: Minimum of 3 years of software development program or software project management experience.

• Methodologies: Deep expertise in Agile/Scrum and DevSecOps frameworks, with proficiency in tracking tools such as JIRA and Confluence.

• Education: Bachelor’s degree preferred.

• Clearance: Ability to obtain and maintain a federal background suitability check.

Why You’ll Love Working with Team Carney (Benefits & Perks)

When you join our team, you enjoy a robust suite of benefits tailored to support your “whole self”:

• Comprehensive Health: Competitive medical, dental, and vision options (BCBS CareFirst), plus HSA and FSA.

• Financial Protection: 401(k) with corporate match, and fully paid life and disability insurance.

• Work-Life Harmony: Generous PTO, 11 paid federal holidays, and 6 weeks of fully paid parental leave.

• Professional & Personal Growth: Up to $5,000 annually in tuition assistance or student loan repayment, plus $200/year “Get Out and Learn” and $200/year “Get Out and Run” micro-benefits.

EEO/Veteran/Disabled

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. ​Job Overview This role requires the ability...