CoderPad‘s mission is to create a more inclusive and strong tech community. How? By improving the technical interviewing experience with tools that allow for standardization and consistency, while reducing bias...

CoderPad‘s mission is to create a more inclusive and strong tech community. How? By improving the technical interviewing experience with tools that allow for standardization and consistency, while reducing bias...

At Bloomerang, we believe change happens on purpose. We champion the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. Our powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on what’s possible for the nonprofit sector. That’s why, even as the nonprofit sector sees declines in giving, Bloomerang customers raise more year over year.

We’re also in the business of creating thriving employees. Join a mission-driven culture built on our core values of Simplify, Care and Act. We know our people are the key to our success, and we’re proud to be home to some of the most innovative and skilled individuals in the workforce today. Come feel invigorated and unstoppable with us!

The Role

As a Senior Software Engineer (Technical Lead) at Bloomerang, you are the senior-most technical engineer on a delivery team and a key driver of the team’s technical success. You are a hands-on engineer who writes code, solves difficult problems, shapes technical direction, and helps the team consistently deliver high-quality software for the nonprofits we serve.

This is an opportunity to help define what great engineering looks like in an AI-first world. AI is changing what individual engineers and entire teams can accomplish, and we’re actively exploring how to use that leverage to build better software, automate the work around software development, and give our engineers more time to focus on the problems that matter. You’ll be one of the technical leaders helping turn that opportunity into everyday engineering practice.

You will own the technical outcomes for your team, partnering with Product, QA, and Engineering to turn ambiguous problems into practical solutions. You’ll lead through technical excellence by mentoring engineers, raising the team’s engineering standards, and using AI and automation to increase team leverage, improve engineering workflows, and ultimately help us build better products for the nonprofits that depend on us.

What You Will Do

• Own the team’s technical outcomes. Set a high bar for code quality, reliability, maintainability, security, and technical execution, and make sure the team follows through on what it ships.
• Lead technical direction and design within your team’s domain. Translate product and business problems into pragmatic technical solutions, independently shaping the approach for small-to-moderately scoped features and driving them through implementation. Partner with Staff Engineers and architects when decisions have broader cross-team or cross-product implications.
• Make the team better. Mentor engineers across experience levels, provide actionable technical feedback, identify opportunities for growth, and help engineers develop the judgment and skills to solve increasingly complex problems independently.
• Champion AI-driven engineering and automation. Use AI tools such as Claude Code and other emerging tools as part of your daily development workflow, while identifying opportunities to automate repetitive or high-friction engineering work. Experiment with new approaches, measure their effectiveness, and turn successful practices into repeatable workflows that increase team leverage, improve quality, and accelerate delivery.
• Balance delivery with long-term technical health. Proactively identify technical debt, architectural risks, performance concerns, and reliability issues, and work with the team to address them while staying focused on product outcomes.
• Diagnose and resolve complex technical problems. Use deep debugging, observability, and system-level knowledge to find root causes and improve the systems and practices that prevent issues from recurring.
• Own quality end to end. Build quality into the development process through appropriate automated testing, code review, observability, and continuous feedback.

What You Need to Succeed

Technical Depth

• Strong, recent experience building and shipping production software as a hands-on engineer.
• Deep proficiency in TypeScript and JavaScript across the stack — Node.js and Express on the server, React on the front end — with strong experience in modern web development.
• Strong experience with relational data modeling and SQL (PostgreSQL), REST API design, asynchronous programming, automated testing, and production debugging and observability.
• Experience modernizing legacy systems incrementally — porting or strangling legacy code into a modern stack while a live product keeps running for customers.
• Comfort building and operating integrations and data sync between systems, where correctness, idempotency, and conflict handling matter.
• The ability to make pragmatic architectural decisions that balance scalability, reliability, maintainability, and delivery speed.
• Helpful, but not required: Experience with Java, AngularJS, Sequelize or a comparable ORM, AWS/cloud infrastructure, or CRM platforms.

Technical Leadership & Autonomy

• Experience serving as the senior technical engineer or technical lead on a team, influencing technical direction without relying on formal management authority.
• The ability to take an ambiguous or moderately scoped problem, develop the technical approach, make sound tradeoffs, and drive it through implementation and delivery.
• A strong ownership mindset; you care about the quality, reliability, maintainability, and long-term health of what your team ships.
• The judgment to know when to make decisions independently and when to bring in broader architectural or organizational expertise.

AI Fluency & Engineering Leverage

• Genuine, hands-on fluency with AI development tools such as Claude Code, GitHub Copilot, or similar tools.
• Experience using AI meaningfully in day-to-day engineering work, including coding, debugging, research, code analysis, and problem-solving.
• The ability to identify opportunities to use AI and automation to improve engineering workflows, increase team leverage, and raise quality—not simply to write code faster.
• Curiosity about emerging AI capabilities and a willingness to experiment, learn, and turn useful practices into repeatable team workflows.

Team Leadership & Collaboration

• A track record of mentoring engineers and raising the technical capability and confidence of the people around you.
• The ability to communicate technical decisions and tradeoffs clearly with Engineering, Product, QA, and other partners.
• A continuous-improvement mindset and willingness to challenge existing practices when there is a better way to build, test, operate, or deliver software.
• A collaborative approach to technical leadership: you can drive a decision while still seeking input and bringing others along.

Nice to Haves But Not Required

• Experience with Java, or another JVM stack, in a legacy modernization context
• Experience with AngularJS, or migrating a legacy front end to React
• Cloud infrastructure (AWS)
• Feature flagging and progressive delivery (LaunchDarkly, OpenFeature, or similar)
• API and end-to-end test automation (Playwright, Jest, or similar)
• Multi-tenant SaaS at scale
• CRM, nonprofit, or volunteer management experience

Benefits

Health + Wellness

You’ll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24⁄7, anytime, anywhere.

Time Off

You’ll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave. More is more!

401k You’ll receive a 401k match to help invest in your future.

Equipment

Everything you need to be successful, shipped right to your door. You got this. We got you.

Compensation

The salary range for this position is $114,800 - $191,400. You may also be eligible for a discretionary bonus. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws

Location

This is a permanent, full-time, fully remote position (within the U.S. and select Canadian Provinces only). Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time.

Accommodations Applicants who require accommodations may contact careers@bloomerang.com to request an accommodation in completing an application.

Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud’s actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

Staff Backend Engineer - Mimir Query, Databases

This is a remote position. We are looking for candidates in the USA time zones.

What is Grafana Cloud?

Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.

The Databases team owns and operates the telemetry databases that are Mimir for metrics, Loki for logs, Tempo for traces, and Pyroscope for profiles. Our databases are offered as a hosted service in Grafana Cloud, and additionally as on-premise solutions with Grafana Enterprise Metrics, Grafana Enterprise Logs, and Grafana Enterprise Traces. They are multi-tenant distributed systems implemented in Go and operating at scale on Kubernetes across all major Cloud service providers (AWS, GCP, Azure).

As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software.

Mimir Squad

The Mimir squad has 3 sub-squads, Ingest, Storage, and Query, which together maintain the Mimir OSS project, and additionally own and operate Grafana Cloud Metrics across 3 major cloud providers. Engineers on the team focus on optimizing the efficiency and resilience of processing, storing, and querying metrics at large volumes. These services operate at a large scale and performance is key to keeping the offering competitive and running smoothly.

A Mimir engineer has various work streams. They are likely engaged in a larger project with another engineer, and they are also incorporating some performance and reliability improvements discovered through operating the system in production. They are also responsible for writing and reviewing PRs and design documents from other engineers in the squad, shepherding automated release rollouts, and participating in the on-call rotation for their systems.

What will you be doing:

• Take an active role in influencing our roadmap and your own career objectives
• Work with your team to deliver new features, then use the results to iterate and improve.
• Drive projects from initial idea all the way to operations once it is in the hands of customers
• Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
• Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
• Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running
• Support other team members, participate in design discussions and collaborate with the team
• Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You’ll also have access to the latest frontier models from OpenAI, Anthropic, and Google.

What makes you a great fit:

You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs. You have good time management skills, which you leverage to work on the right things at the right time.

• Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
• Collaboration and communication: The smallest unit we have is a squad. You’ll be working with your teammates in a fully remote setup. Good communication and time management skills are a must.
• Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well
• Experience with leading and delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven and collaborative way
• Experience with developing software that runs in the Cloud or experience with systems engineering
• Experience with being on-call and following the DevOps model
• Experience writing clean, robust, and performant software that is easily maintained by others
• Familiarity with observability systems, know when to use metrics, logs, traces, to debug a problem.
• Comfortable with microservices architecture and distributed systems
• Experience and comfort developing with LLMs like Claude and Codex on your day to day

Bonus Points For:

• Experience working with Kubernetes
• Experience working with queue systems, e.g. the Kafka protocol
• Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects)
• Familiarity with the concept of infrastructure as code

Compensation & Rewards:

In Canada, the Base compensation range for this role is CAD 186,368 - CAD 223,642.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here. Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

*Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud’s actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

Staff Backend Engineer - Mimir Query, Databases

This is a remote position. We are looking for candidates in the USA time zones.

What is Grafana Cloud?

Grafana Cloud is our composable observability platform that integrates metrics, logs, traces, and profiles with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, Tempo, and Pyroscope – without the overhead of installing, maintaining and scaling their own observability stack.

The Databases team owns and operates the telemetry databases that are Mimir for metrics, Loki for logs, Tempo for traces, and Pyroscope for profiles. Our databases are offered as a hosted service in Grafana Cloud, and additionally as on-premise solutions with Grafana Enterprise Metrics, Grafana Enterprise Logs, and Grafana Enterprise Traces. They are multi-tenant distributed systems implemented in Go and operating at scale on Kubernetes across all major Cloud service providers (AWS, GCP, Azure).

As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software.

Mimir Squad

The Mimir squad has 3 sub-squads, Ingest, Storage, and Query, which together maintain the Mimir OSS project, and additionally own and operate Grafana Cloud Metrics across 3 major cloud providers. Engineers on the team focus on optimizing the efficiency and resilience of processing, storing, and querying metrics at large volumes. These services operate at a large scale and performance is key to keeping the offering competitive and running smoothly.

A Mimir engineer has various work streams. They are likely engaged in a larger project with another engineer, and they are also incorporating some performance and reliability improvements discovered through operating the system in production. They are also responsible for writing and reviewing PRs and design documents from other engineers in the squad, shepherding automated release rollouts, and participating in the on-call rotation for their systems.

What will you be doing:

• Take an active role in influencing our roadmap and your own career objectives
• Work with your team to deliver new features, then use the results to iterate and improve.
• Drive projects from initial idea all the way to operations once it is in the hands of customers
• Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
• Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
• Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running
• Support other team members, participate in design discussions and collaborate with the team
• Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You’ll also have access to the latest frontier models from OpenAI, Anthropic, and Google.

What makes you a great fit:

You are a motivated self starter with a bias towards action. You are customer focused. We build everything with our users in mind. You have a passion for creating intuitive products that fit customers’ needs. You have good time management skills, which you leverage to work on the right things at the right time.

• Pragmatism: You are able to take on complex challenges and break them down to achieve short feedback loops: to analyze, design, and build modular solutions, deliver MVPs, gather data and feedback and then progress iteratively
• Collaboration and communication: The smallest unit we have is a squad. You’ll be working with your teammates in a fully remote setup. Good communication and time management skills are a must.
• Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well
• Experience with leading and delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven and collaborative way
• Experience with developing software that runs in the Cloud or experience with systems engineering
• Experience with being on-call and following the DevOps model
• Experience writing clean, robust, and performant software that is easily maintained by others
• Familiarity with observability systems, know when to use metrics, logs, traces, to debug a problem.
• Comfortable with microservices architecture and distributed systems
• Experience and comfort developing with LLMs like Claude and Codex on your day to day

Bonus Points For:

• Experience working with Kubernetes
• Experience working with queue systems, e.g. the Kafka protocol
• Been a user of Grafana and Prometheus in operational roles (including on-call for your team at a previous employer or just using these tools on hobby/homelab projects)
• Familiarity with the concept of infrastructure as code

Compensation & Rewards:

In the United States, the Base compensation range for this role is USD 174,986 - USD 209,983.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

About the Company:

Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!

About the Role:

Netomi is seeking a Principal Customer Architect — the senior-most technical individual contributor in our Customer Engineering organization. You will own the technical arc of the accounts where the stakes are highest — first-of-kind deployments, peak-event scale, regulated industries — and set the architecture, governance, and quality standards the entire Customer Architect function operates by.

Getting an AI agent live is no longer the hard part. The hard part is what comes after the pilot: expanding from one use case to twenty, holding quality as policies and systems change underneath you, proving containment and CSAT to a CIO, and earning the right to the next set of journeys. Solving that repeatably, across every account, is the job. The Principal Customer Architect is where the hardest versions of that problem land — and where the patterns that solve them for everyone else get written.

You are deeply credible in a design review — able to read an execution trace, reason about why an agent chose the wrong tool, and design guardrails and evaluation strategy. You set the architecture and own quality sign-off; our Agentic Deployment team executes. Your leverage comes from architecture, judgment, and the standards you set for others: the reference architectures, evaluation frameworks, and playbooks the function deploys from. The operating principle: make deployments prescriptive and repeatable, not bespoke.

Responsibilities:

Account Architecture:

• Design the end-to-end agent architecture across the customer’s journeys and channels — chat, email, voice, SMS, in-app — including agent decomposition, escalation and handoff design, and how autonomous and human-in-the-loop modes divide the work.
• Design the integration blueprint against the customer’s real stack: CRM and ticketing (Salesforce, Zendesk, ServiceNow), telephony and contact center, identity, loyalty and reservations systems, order and payments, and data platform.
• Set the guardrail, governance, and observability architecture: define what the agent must never do, how that is enforced, how it is audited, and what the customer’s compliance and risk teams see.
• Set the architecture and governance standard the Agentic Deployment team executes against, and own quality sign-off before anything reaches production.

Technical Success Planning:

• Author and maintain a Technical Success Plan per account: current-state architecture, target-state architecture, the sequenced roadmap between them, and the metrics defining success at each stage.
• Define the measurement model with the customer up front — containment, resolution rate, CSAT/DSAT, deflection economics, handle time, escalation quality, cost per resolution — and hold both sides to it.
• Run a recurring technical business review with customer leadership: what shipped, what it moved, what’s next, and what’s at risk.

Adoption & Technical Expansion:

• Own the technical expansion path for land-and-expand: chat to email to voice to employee-facing, plus new intents, lines of business, regions, and languages.
• Identify expansion opportunities from technical reality rather than wishful mapping, size the work honestly, and hand qualified opportunity to the account team.
• Anticipate what breaks at the next order of magnitude — peak-event volume, new policy regimes, upstream system migrations — and get ahead of it in the roadmap.

Trusted Technical Advisor:

• Hold the primary technical relationship with senior stakeholders: VP/Head of Customer Experience, Director of Contact Center Technology, enterprise architects, security and compliance leadership, and often the CIO.
• Advise on the parts of the program Netomi doesn’t own — knowledge base quality, policy clarity, agent operating model, org readiness — because agent performance depends on all of it.
• Deliver hard technical news early and clearly. Credibility is built on accurate expectation-setting, not optimism.

Partner Co-Delivery:

• Set the architecture and quality standard that SI delivery partners build against.
• Certify and enable partner delivery teams; scale through them rather than absorbing all delivery work.
• Maintain quality sign-off regardless of who executes.

Prescriptive Playbooks:

• Contribute to vertical deployment blueprints — airline, insurance, gaming, media — covering reference architecture, guardrail configuration, evaluation packs, and expansion paths.
• Turn what works in one account into prescriptive onboarding and day-2 playbooks the whole organization deploys from.

Product Collaboration:

• Translate field observation into specific, evidenced, pattern-based product input — quantified, not anecdotal.
• Be a named internal voice on enterprise requirements: security posture, deployment topology, model flexibility, and auditability.

Escalation & Incident Response:

• Lead the technical side of escalations: quality regressions, integration failures, and incidents during peak events.
• Drive root-cause analysis with Engineering and communicate it to the customer with precision and appropriate accountability.

Function-Level Technical Leadership:

• Define and own the architecture, governance, and quality standards for the Customer Architect function: reference architectures, guardrail patterns, evaluation frameworks, and sign-off criteria.
• Own the hardest technical problems in the portfolio — first-of-kind deployments, peak-event scale, novel compliance regimes — and convert their solutions into function-wide standards.
• Mentor Senior and staff-level Customer Architects; act as the escalation point for architecture decisions across accounts.
• Represent Customer Engineering’s technical position to executive leadership, Product, and Engineering, and shape platform direction based on aggregate field evidence.

Requirements:

• 12+ years in customer-facing technical roles — solutions architecture, technical account management, forward-deployed engineering, implementation architecture, or technical consulting — including sustained ownership of post-sales technical outcomes.
• Recognized technical authority at prior companies: the architect others escalated to, with demonstrated ownership of the largest and most complex enterprise accounts at Fortune 500 scale.
• Genuine technical depth: reads code and API documentation, reasons about distributed systems and integration architecture, debugs a failing data flow, and holds their own with a customer’s principal engineer.
• Working understanding of LLM-based systems — prompting, tool use, retrieval, evaluation, guardrails, failure modes — and judgment about where they are and aren’t the right answer.
• Consultative and prescriptive: builds playbooks, not one-offs.
• Moves between a CIO conversation about business outcomes and an engineering conversation about trace-level agent behavior without losing either audience.
• Comfort with ambiguity and a bias toward writing things down.
• Track record defining architecture standards, methodologies, or playbooks adopted beyond your own accounts — at practice, function, or company level.
• Experience influencing product direction at an enterprise software company through structured, evidenced field input.

Preferred Qualifications:

• Experience co-delivering through SI partners — enabling delivery teams rather than doing all the work directly.
• CX, contact center, or conversational AI background — CCaaS, CRM/ticketing ecosystems, IVR and voice, workforce management.
• Depth in a core vertical: airlines and travel, media and streaming, gaming and sports betting, financial services and insurance, or retail.
• Familiarity with enterprise security and compliance — SOC 2, HIPAA, GDPR, PCI, ISO 27001 — without escalating to Legal for every question.
• Experience designing evaluation frameworks or quality programs for non-deterministic systems.

Disclaimer: For all United States-based applicants, please note that Netomi participates in E-Verify for the purpose of work authorization. More information on E-verify can be found here and here.

Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Manager, Payroll Operations, joining our Global Payroll Operations team. As a dynamic and energetic professional, the Manager, Payroll Operations will own the planning, and implementation of our Payroll chapter.

What you bring

• Extensive experience in regional / global payroll operations.
• Understanding of global payroll best practices.
• Experience in implementing payroll in multiple countries and in managing relationships with third party payroll services.
• You are passionate about managing people, and you don’t micromanage your reports.
• Proficient in using software tools like SAP, Excel / Google Sheet.
• An analytical mindset with great problem-solving abilities.
• Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
• Is a productivity geek and will constantly think of ways to improve and speed up their work.
• You understand the need and ideal to work largely asynchronously.
• It’s not required to have experience working remotely, but is considered a plus.
• You write and speak fluent English.

Key Responsibilities

• The Payroll team will report to you and you will provide them with guidance and mentorship.
  • The Manager, Payroll Operations will own the complete payroll function, ensuring payroll is processed on time, accurately, and in compliance with country specific government regulations.
• Serve as a point of contact between internal and external stakeholders on all payroll related matters.
• Lead the Payroll team, unblock and support them.
• Be up to date with various international payroll laws / regulations.
• Ensure compliance with all corporate and country-specific regulations, policies and procedures.
• Manages existing relationships with payroll, accounting and payroll service providers.
• Develop and implement best practices, key performance indicators and SLA metrics for the team.

Practicals

• You’ll report to: Senior Manager, Payroll Operations
• Team: Payroll Operations
• Location: Australia/ New Zealand
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with Senior Director, Payroll Operations
4. Bar Raiser Interview
5. Prior employment verification check

Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

The annual salary range for this full-time position is

$46,500—$104,650 USD

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

• work from anywhere
• flexible paid time off
• flexible working hours (we are async)
• 16 weeks paid parental leave
• budget towards co-working spaces, learning and wellness (including gym memberships)
• mental health support services
• stock options
• home office budget & IT equipment

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

1. Please fill out the form below and upload your CV with a PDF format.
2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote’s AI guidelines check see here.

Please note we accept applications on an ongoing basis.

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Manager, Payroll Operations, joining our Global Payroll Operations team. As a dynamic and energetic professional, the Manager, Payroll Operations will own the planning, and implementation of our Payroll chapter.

What you bring

• Extensive experience in regional / global payroll operations.
• Understanding of global payroll best practices.
• Experience in implementing payroll in multiple countries and in managing relationships with third party payroll services.
• You are passionate about managing people, and you don’t micromanage your reports.
• Proficient in using software tools like SAP, Excel / Google Sheet.
• An analytical mindset with great problem-solving abilities.
• Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
• Is a productivity geek and will constantly think of ways to improve and speed up their work.
• You understand the need and ideal to work largely asynchronously.
• It’s not required to have experience working remotely, but is considered a plus.
• You write and speak fluent English.

Key Responsibilities

• The Payroll team will report to you and you will provide them with guidance and mentorship.
  • The Manager, Payroll Operations will own the complete payroll function, ensuring payroll is processed on time, accurately, and in compliance with country specific government regulations.
• Serve as a point of contact between internal and external stakeholders on all payroll related matters.
• Lead the Payroll team, unblock and support them.
• Be up to date with various international payroll laws / regulations.
• Ensure compliance with all corporate and country-specific regulations, policies and procedures.
• Manages existing relationships with payroll, accounting and payroll service providers.
• Develop and implement best practices, key performance indicators and SLA metrics for the team.

Practicals

• You’ll report to: Senior Manager, Payroll Operations
• Team: Payroll Operations
• Location: Australia/ New Zealand
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with Senior Director, Payroll Operations
4. Bar Raiser Interview
5. Prior employment verification check

Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

The annual salary range for this full-time position is

$46,500—$104,650 USD

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

• work from anywhere
• flexible paid time off
• flexible working hours (we are async)
• 16 weeks paid parental leave
• budget towards co-working spaces, learning and wellness (including gym memberships)
• mental health support services
• stock options
• home office budget & IT equipment

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

1. Please fill out the form below and upload your CV with a PDF format.
2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote’s AI guidelines check see here.

Please note we accept applications on an ongoing basis.

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Manager, Payroll Operations, joining our Global Payroll Operations team. As a dynamic and energetic professional, the Manager, Payroll Operations will own the planning, and implementation of our Payroll chapter.

What you bring

• Extensive experience in regional / global payroll operations.
• Understanding of global payroll best practices.
• Experience in implementing payroll in multiple countries and in managing relationships with third party payroll services.
• You are passionate about managing people, and you don’t micromanage your reports.
• Proficient in using software tools like SAP, Excel / Google Sheet.
• An analytical mindset with great problem-solving abilities.
• Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
• Is a productivity geek and will constantly think of ways to improve and speed up their work.
• You understand the need and ideal to work largely asynchronously.
• It’s not required to have experience working remotely, but is considered a plus.
• You write and speak fluent English.

Key Responsibilities

• The Payroll team will report to you and you will provide them with guidance and mentorship.
  • The Manager, Payroll Operations will own the complete payroll function, ensuring payroll is processed on time, accurately, and in compliance with country specific government regulations.
• Serve as a point of contact between internal and external stakeholders on all payroll related matters.
• Lead the Payroll team, unblock and support them.
• Be up to date with various international payroll laws / regulations.
• Ensure compliance with all corporate and country-specific regulations, policies and procedures.
• Manages existing relationships with payroll, accounting and payroll service providers.
• Develop and implement best practices, key performance indicators and SLA metrics for the team.

Practicals

• You’ll report to: Senior Manager, Payroll Operations
• Team: Payroll Operations
• Location: Australia/ New Zealand
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with Senior Director, Payroll Operations
4. Bar Raiser Interview
5. Prior employment verification check

Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

The annual salary range for this full-time position is

$46,500—$104,650 USD

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

• work from anywhere
• flexible paid time off
• flexible working hours (we are async)
• 16 weeks paid parental leave
• budget towards co-working spaces, learning and wellness (including gym memberships)
• mental health support services
• stock options
• home office budget & IT equipment

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

1. Please fill out the form below and upload your CV with a PDF format.
2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote’s AI guidelines check see here.

Please note we accept applications on an ongoing basis.

Who We Are:

Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24⁄5 trading, and more.

Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.

Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We’re deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.

Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.

Our Team Members:

We’re a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!

We’re searching for passionate individuals eager to contribute to Alpaca’s rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.

Your Role:

At Alpaca, we believe every meaningful company initiative should become a scalable content opportunity. We don’t treat content as a series of one-off announcements—we treat it as an engine.

We’re looking for a Head of Content & Media to build Alpaca into a leading media and lifestyle brand at the intersection of financial services, investing, technology, and global markets.

This person will build and lead our AI-first content engine while developing original media properties, including Alpaca’s podcast platform, video programming, executive-led content, and other recurring editorial franchises. The role is equal parts media strategist, content leader, operator, storyteller, and builder.

You’ll create the strategy, systems, workflows, and automation that transform product launches, customer wins, partnerships, podcasts, industry developments, and company milestones into compelling content across every channel. You will also establish a distinctive editorial voice and build an audience that looks to Alpaca for valuable insights, conversations, and perspectives on the future of financial services.

This is not a traditional content marketing role. You’re building the media and lifestyle brand and content flywheel that power Alpaca’s brand, thought leadership, customer education, audience growth, and commercial success. Business teams own their objectives, audiences, and core messaging; you own the media strategy and operating system that transform those inputs into high-quality content and scalable media programming.

What you’ll do:

• Own the strategy and buildout of Alpaca as a recognized media brand, developing a differentiated editorial voice, recurring programming, and an engaged audience across financial services, investing, technology, and global markets
• Manage the content team and build Alpaca’s AI-first content operating system, creating a content flywheel that turns every meaningful company initiative and industry conversation into a repeatable media opportunity
• Build and own Alpaca’s podcast platform from the ground up, including its editorial direction, format, guest strategy, production, distribution, audience development, and performance
• Develop podcast and video programming featuring executives, customers, partners, industry leaders, and other influential voices, positioning Alpaca at the center of important industry conversations
• Use podcast conversations and original media programming to amplify product news, fundraising announcements, major partnerships, customer stories, company milestones, and industry insights
• Create original editorial franchises and repeatable content formats that audiences associate with Alpaca, spanning podcasts, video series, newsletters, interviews, research, events, and social content
• Own the complete content and media lifecycle, from editorial planning and production through publishing, distribution, audience growth, measurement, and continuous optimization
• Transform company initiatives into compelling content across all business and product lines by partnering closely with Sales, Product, Engineering, Communications, Customer Success, and Executive Leadership
• Leverage AI and automation to dramatically increase content velocity, consistency, quality, and scale across research, transcription, drafting, video clipping, repurposing, translation, publishing, analytics, and workflow automation
• Build repeatable processes that ensure every important initiative generates maximum impact across multiple channels and formats, including blog posts, LinkedIn, X, short- and long-form video, podcasts, email newsletters, customer communications, company websites, internal communications, presentations, and case studies
• Own Alpaca’s content distribution and audience-development strategy, expanding reach across owned, earned, executive, partner, and social channels
• Craft Alpaca’s executive thought leadership strategy and establish consistent, differentiated messaging across the founders and senior leadership team
• Establish content governance, editorial standards, production processes, asset-management systems, and performance-reporting methodologies
• Define and track success across brand reach, audience growth, engagement, content performance, podcast listenership, media influence, and contribution to company growth
• Build and lead a world-class content and media team over time

What we’re looking for:

• 10+ years of content marketing experience, including 3+ years leading and building teams in a high-growth B2B technology or fintech environment
• Outstanding storytelling and editorial judgment in pursuit of building trust with a global audience across multiple formats and channels
• An exceptional operator who isn’t afraid to build the playbook
• Deep understanding and track record of leveraging AI-native content creation tools and marketing automation
• Experience developing executive thought leadership and category-defining narratives
• Data-driven, with a focus on measuring business impact and cost efficiency rather than raw content output
• Comfortable collaborating remotely in an ambiguous, fast-moving environment
• Clear communication—you can articulate your strategy, align stakeholder priorities, and listen openly to feedback

Nice to have:

• Experience in fintech, financial services, developer tools, or other highly technical industries where making dense subject matter approachable without losing credibility is essential
• Hands-on experience building podcast-first or multimedia content programs
• Proven success standing up and leading a content team from an early stage
• Familiarity with the developer and investing infrastructure ecosystem

Success Looks Like:

• All major company initiatives enter a repeatable content flywheel
• Content moves from idea to publication in days, not weeks
• Every source event produces high-quality assets across every relevant channel
• AI and automation continuously improve speed, quality, and efficiency
• Alpaca becomes the most reputable voice in developer infrastructure for investing

How We Take Care of You:

• Competitive Salary & Stock Options
• Health Benefits
• New Hire Home-Office Setup: One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card

Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

Recruitment Privacy Policy

As the Business Development Representative (BDR) Manager, you will be responsible for managing the BDR team as well as growing demand through support of the HubSpot sales organisation. This person will also play a critical role in the alignment between sales and marketing. The BDR organisation is responsible for building the pipeline required to drive ~20% of HubSpot’s new business.

You will be responsible for the training, coaching, and managing of new and established BDRs in a very dynamic and rapidly changing environment.  In this role, you will be working closely with sales and marketing leadership to execute our inbound sales process, properly forecast your SLAs around prospect response and engagement, help better optimize our pipeline generation methodologies, improve the prospect experience, uncover strategies to coach and develop, and create scalable ways to drive team success.

You will work closely with the executive management team, sales teams, sales training team, recruiting team, marketing team, and product team on tasks that help move larger company initiatives forward and drive overall business success. This will likely include cross collaboration and feedback on items each group is working on.

As a data-driven organisation, you will be required to use a variety of measurement tools including HubSpot dashboards and reports, scorecards, and surveys to gauge the effectiveness of your work within your team.

In this role you will:

• Lead by example by demonstrating HubSpot’s core values (HEART) and inspiring a culture of top performing team players
• Manage day to day leads, activities and tasks for BDRs
• Manage the entire pipeline generation process for BDRs
• Display an ability to build confidence and trust with direct reports as well as provide developmental feedback for continuous improvement
• Develop the sales skill set strategy and map out promotional path planning for BDR program
• Maintain headcount via recruiting, selecting, and training new talent for your team as needed
• Conduct effective one on one coaching sessions
• Maintain a high level of team morale and motivation
• Collaborate cross-functionally within the organisation to move projects forward
• Foster open and effective communication between the multiple roles within your team structure
• Work to develop additional sales and inbound marketing training and learning programs that address the needs of the entire sales organisation
• Maintain professional and technical knowledge of the Inbound process and HubSpot

What you need to have to qualify:

• 3+ years of experience of quota carrying experience, previous management experience a plus but not required, SaaS environment preferred
• Prior experience in a high volume prospecting role comparable to HubSpot’s BDR position
• Experience coaching, leading and running a consultative sales process
• Superior coaching skills around sales opportunities
• Detail oriented and possess the ability to manage multiple objectives simultaneously
• Strong analytic skills to identify team, sales, and program trends and results
• You are versed in sales training and coaching methodologies
• You are versed in inbound marketing methodologies
• You have experience with and/or have coached to a variety of sales models/methodologies/processes
• You have a good understanding of how technology works from a conceptual standpoint and can effectively and succinctly teach technical information to a non-technical audience
• You love training and coaching. You are excited to make your team more successful and effective.
• You can adapt easily to a rapidly-changing environment
• You have the ability to build relationships and command credibility with internal stakeholders

Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret: there’s no such thing as a ‘perfect’ candidate. HubSpot is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

About HubSpot

HubSpot helps millions of organisations grow better, and we’d love to grow better with you. Our business  builds the software and systems that power the world’s small to medium-sized businesses. Our company culture builds connections, careers, and employee growth. How? By creating a workplace that values flexibility, autonomy, and transparency. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 4M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every HubSpotter globally who has helped build our remarkable culture, HubSpot has been named a top workplace by Glassdoor, Fortune, Entrepreneur, and more.

HubSpot was founded in 2006. We’re headquartered in Cambridge, Massachusetts (USA), and we have offices in Dublin (Ireland), Sydney (Australia), Portsmouth (New Hampshire USA), Singapore, Tokyo (Japan), Berlin (Germany), Paris (France), and Bogotá (Colombia).

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organisation planning, and related purposes.  HubSpot’s Recruiting Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.

Pay & Benefits

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Individual compensation packages are determined using objective, role-related criteria, which may include skills, experience, qualifications, and other job-related factors.

This resource will help guide how we recommend thinking about the range you see.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

Annual Cash Compensation Range:

€108.921—€155.760 EUR

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot’s Career Diversity page here.

India Applicants: link to HubSpot India’s equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot’s connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• HubSpot Careers
• Life at HubSpot on Instagram

HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot’s Recruiting Privacy Notice for details on data processing and your rights.

Team Overview

The Upmarket Strategy team designs and executes marketing campaigns that drive pipeline growth across Mid-Market and Corporate segments. Partnering closely with Sales, Product Marketing, Customer Marketing, and Revenue Operations, the team brings go-to-market strategies to life through field events, executive programs and digital experiences. Using customer insights, data, AI-enablement, and operational excellence, the team creates experiences that deepen customer relationships, influence buying decisions, and drive revenue.

Role Summary

This role is deeply cross-functional, you will create end-to-end, multi-channel, field and integrated marketing campaigns of high-impact aligned to regional priorities.

Success in this role requires balancing strategic planning with hands-on execution, using customer insights, AI, and data to turn complex initiatives into measurable business outcomes while influencing cross-functional partners. You are passionate and have an entrepreneurial mindset with a drive to test, learn, and scale.

What You’ll Do

• Build and execute integrated marketing campaigns across digital, field, executive, ABM, and sales channels that drive pipeline and revenue.
• Own end-to-end campaign execution, including audience strategy, landing pages, invitations, nurture programs, sales enablement, and performance optimization.
• Develop channel strategies across paid, earned, and owned media aligned to audience, industry, competitive, and customer lifecycle priorities.
• Recruit and manage executive speakers, customer advocates, and industry experts to elevate program impact.
• Create AI-enabled campaign playbooks and identify opportunities to improve reach, experimentation, and answer-engine visibility.
• Lead field program execution, including venue selection, vendors, contracts, production, logistics, staffing, and onsite delivery.
• Manage program budgets, evaluate trade-offs, and optimize investment based on business performance.
• Partner with Sales, Product Marketing, Revenue Marketing, and Data teams to define targeting, align execution, and accelerate pipeline.
• Present campaign performance, risks, and recommendations to senior stakeholders and influence business decisions.
• Build strong cross-functional relationships while effectively prioritizing, challenging, and navigating competing requests.
• Accountable for Net New business (NN) and Install-Base (IB) pipeline targets and iMRR contribution from field and integrated programs.

What You’ll Bring

Required Qualifications

• Experience leading end-to-end marketing programs in a fast-paced B2B SaaS environment.
• Proven success building integrated marketing programs that combine digital and field marketing to generate pipeline and revenue.
• Strong understanding of B2B sales processes, go-to-market strategies, and SLA-driven operating models.
• Experience using data, AI, and automation to improve audience targeting, campaign performance, and marketing effectiveness.
• Strong analytical skills with the ability to translate performance data into business recommendations.
• Experience managing budgets, vendors, contracts, event production, and multiple concurrent initiatives.
• Ability to influence senior stakeholders, align cross-functional teams, and drive execution through ambiguity.
• Commitment to demonstrating HubSpot’s HEART values.

Nice-to-Have Qualifications

• Experience using HubSpot or working within the HubSpot ecosystem.
• Experience marketing to Mid-Market or Corporate buyers.
• Experience managing executive speakers, customer advocates, or industry experts.
• Familiarity with answer engine optimization (AEO), content syndication, or intent-based marketing.
• Experience building reusable AI-powered marketing playbooks or campaign frameworks.

Where You’ll Work

Location: United States

Work Type: Remote

Travel: Approximately 25% for customer events, executive programs, and industry conferences.

Pay & Benefits

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

Annual Cash Compensation Range:

$114,000—$182,000 USD

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot’s Career Diversity page here.

India Applicants: link to HubSpot India’s equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot’s connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• HubSpot Careers
• Life at HubSpot on Instagram

HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot’s Recruiting Privacy Notice for details on data processing and your rights.

Our Mission & Team

Our mission at HubSpot is to help millions of organizations grow better. Our Marketing organization plays a critical role in delivering on that mission, and we believe AI will fundamentally transform how we attract, engage, and delight customers.

The AIMS (AI Marketing Solutions) team within Marketing Technology accelerates that vision by building AI-powered tools, agents, and workflows that enable smarter, more effective marketing across HubSpot. We’re looking for an experienced engineering leader to guide the team’s strategy, execution, and growth.

Role Summary

As an Engineering Manager for AIMS, you’ll lead a team of AI Engineers responsible for identifying high-impact opportunities, developing scalable AI solutions, and bringing them into production. You’ll set technical direction, partner closely with Marketing and Engineering leaders to prioritize investments, and create an environment where experimentation leads to measurable business outcomes.

This role combines people leadership, technical strategy, and cross-functional influence. Success requires balancing long-term AI vision with pragmatic execution to deliver reliable, scalable solutions that drive adoption across the Marketing organization.

What You’ll Do

• Lead and develop a team of 4–6 AI Engineers building AI-powered solutions that transform marketing workflows and improve business outcomes.
• Help define and execute HubSpot’s AI strategy for Marketing, partnering with senior leaders to identify, prioritize, and deliver high-impact initiatives aligned with company goals.
• Oversee the end-to-end delivery of AI solutions—from ideation and experimentation through technical design, implementation, adoption, and impact measurement.
• Coach engineers in modern AI technologies and engineering practices, including LLMs, agentic systems, RAG, API integrations, and AI application architecture.
• Build scalable frameworks and engineering standards for rapid prototyping, responsible deployment, and long-term maintainability of AI solutions.
• Partner across Marketing, Product, Data, and Go-to-Market teams while translating complex technical concepts into clear business outcomes for executive and cross-functional stakeholders.
• Foster a culture of innovation, experimentation, continuous learning, and operational excellence.

What You’ll Bring

Required Qualifications:

• 3+ years of experience directly managing engineering or AI teams, including coaching, performance management, and career development in cross-functional product or marketing environments.
• Strong technical foundation in AI/ML, LLMs, APIs, automation, and modern AI architectures, with the ability to connect technical solutions to marketing and business objectives.
• Proven ability to turn ambiguous business challenges into scalable AI solutions, balancing experimentation with execution.
• Exceptional communication skills, with experience translating complex technical concepts into clear, actionable insights for executive and non-technical audiences.
• Demonstrated success prioritizing work, empowering teams, and delivering results across multiple concurrent initiatives.
• Collaborative, curious, and growth-oriented, with a passion for emerging AI technologies and fostering a culture of continuous learning.

Nice-To-Have Qualifications

• Experience building or leading AI-powered solutions within a marketing technology ecosystem (e.g., HubSpot, Salesforce, Adobe, or similar).
• Hands-on experience with prompt engineering, agentic systems, LLM applications, or other modern generative AI technologies.
• Proven success scaling AI prototypes into production-ready products or widely adopted internal tools.
• Familiarity with HubSpot’s marketing platform, automation capabilities, or data ecosystem.

Where You’ll Work

At HubSpot, we believe great work happens when people have the flexibility to do their best work. This @home role gives you the opportunity to collaborate remotely while staying deeply connected to your teammates and the business.

Our Flex approach empowers HubSpotters to choose the work style that fits them best, while prioritizing outcomes, collaboration, and connection over where work gets done. With intentional programs, modern collaboration tools, and a culture built on trust, we support HubSpotters in doing their best work from @home, @office or @flex wherever they thrive.

Pay & Benefits

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

Annual Cash Compensation Range:

$219,650—$351,440 USD

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot’s Career Diversity page here.

India Applicants: link to HubSpot India’s equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot’s connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• HubSpot Careers
• Life at HubSpot on Instagram

HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot’s Recruiting Privacy Notice for details on data processing and your rights.

Role Summary

Our mission at HubSpot is to help millions of organizations grow better. As Lead Marketer, BDR Revenue Marketing — Upmarket, you will design the unified prospecting motion used across North America and EMEA. You will build the sequences, targeting standards, competitions, reporting, attribution, and enablement that help BDR teams create high-quality pipeline at scale. Working with BDR leadership, regional teams, and analytics partners, you will turn shared priorities and regional requirements into one measurable, adaptable system.

What You’ll Do

• Design and own the master BDR prospecting motion across North America and EMEA, including global themes, competitive plays, industry campaigns, reactive programs, and target-account priorities.
• Build scalable sequence and cadence standards that use automation, intent signals, enrichment, and AI-assisted personalization to improve prospecting activity, engagement, and meeting conversion.
• Define the fit, intent, segmentation, and data-quality criteria that determine which accounts and contacts are prioritized for BDR outreach.
• Create global competition structures, prize mechanics, leaderboards, and performance views that motivate adoption and give BDR teams accurate, timely insights.
• Establish campaign tagging and attribution standards that capture BDR activity, pipeline, MRR, and deal-quality signals at the point of work.
• Build centralized enablement resources—including dashboards, presentations, videos, and self-service guidance—that help regional teams deploy the motion consistently.
• Partner with BDR leaders and regional stakeholders to translate shared requirements into one global standard while incorporating necessary language, compliance, and market adaptations.
• Report on adoption, prospecting activity, deals created, pipeline, MRR, and deal quality across regions, using insights to continuously strengthen the motion.

What You’ll Bring

Required Qualifications

• 7+ years of experience in high-tech sales or marketing, including hands-on responsibility for a BDR or SDR outbound motion.
• Experience personally designing prospecting sequences, outbound plays, competitions, enablement resources, and reporting views.
• Applied expertise in sequence and cadence design, audience segmentation, prospecting data, enrichment, intent signals, attribution, and reporting tools.
• Experience using automation and AI tools to improve targeting, personalization, and scalable campaign execution.
• A record of owning complex programs from strategy through execution with limited oversight.
• Strong project management and written communication skills in English.
• A clear understanding of B2B SaaS sales processes, outbound prospecting, sales enablement, and multi-threaded upmarket deals.
• The ability to build trust with senior stakeholders, synthesize competing requirements, and turn them into clear operating standards.

Nice-to-Have Qualifications

• Experience standardizing a revenue or prospecting motion across multiple regions or markets.
• Experience designing programs for enterprise or upmarket buyers with long, complex sales cycles.
• Experience partnering with analytics, operations, or data teams to develop live dashboards, attribution models, and account-prioritization systems.

Where You’ll Work

• Location: US, East Coast strongly preferred for timezone compatibility with partners in the UK and Ireland
• Work type: Remote
• Regional scope: North America and EMEA
• Travel requirements: Occasional travel to support cross-regional planning, BDR leadership meetings, and key prospecting events.

Pay & Benefits

The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

Annual Cash Compensation Range:

$122,400—$195,800 USD

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot’s Career Diversity page here.

India Applicants: link to HubSpot India’s equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot’s connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• HubSpot Careers
• Life at HubSpot on Instagram

HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot’s Recruiting Privacy Notice for details on data processing and your rights.

About Kojo

It’s time to build. Whether it’s creating more housing, upgrading our infrastructure, or adapting to climate change, one thing is clear: the construction industry is at the center of solving our biggest problems. We’re making buildings cheaper and easier to build by transforming the way commercial construction companies buy their materials. Join us.

Founded in 2018, Kojo is now one of the fastest-growing construction technology companies in the world. Construction accounts for $10 trillion in global spend annually and we can’t live without its output - our roads, schools, hospitals, and offices. Despite this, there’s been very little innovation over the past 70 years in how materials - which constitute up to 40% of project costs - are bought and sold. This is our opportunity.

About the Role

To meet our season of record-breaking customer growth and AI product innovation, we’re bringing on a Recruiting Lead to own the recruiting function end to end. Primarily in the GTM/G&A realms, entry-level to senior leadership searches will fall under this recruiter’s purview - plus the recruiting operations that keep the machine running behind the scenes.

In a talent landscape that’s ever-evolving and increasingly competitive, a best in class recruiting function is more important than ever. Our hiring methodology isn’t sheer volume, but sincere business partnership and quality of hire. You’ll work with hiring managers as an extension of their team and manage the operations and scalability to maintain best in class hiring amid global expansion. As a Series C company growing at this record-breaking pace, every hire you make has an outsized impact on what Kojo becomes next. There’s no more pivotal time to join and help us take Kojo further into the candidate market.

What you’ll own:

• Own full-cycle recruiting for Kojo’s GTM and G&A searches, from intake to offer, across levels from entry-level to senior leadership.

• Actively source best-in-class candidates, both active and passive, and ensure a white glove candidate experience through consultative, timely communication and market intelligence to properly matchmake between open roles at Kojo.

• Manage, iterate, and continue to run the operating rhythm behind recruiting: profile debriefs and ICP iterations, pipeline reviews, and the reporting cadence that keeps hiring managers and leadership aligned on where every search stands.

• Manage Ashby as Kojo’s ATS and single source of truth for headcount budgeting, owning requisition workflows, scorecards, and the data hygiene that makes every pipeline report trustworthy.

• Own compensation benchmarking for open reqs, partnering with our Director of People on real-time GTM and G&A market data instead of last year’s numbers.

• Continuously close candidates through every stage in the hiring process to ensure a best in class offer acceptance rate, and manage the offer for every close, partnering directly with Finance on budget and approval before it goes out.

• Diagnose where the recruiting process itself is the bottleneck, time-to-fill, drop-off stage, interviewer load, and fix it before it becomes a leadership question.

• Leverage AI-enabled workflows and internal tools (e.g., Claude, Granola, Notion, LinkedIn Recruiter) to understand market signals at scale by synthesizing feedback, hiring patterns, and requests to identify opportunities before they become obvious.

About You

We’re looking for the recruiter who treats every search as the chance to bring exceptional talent and outsized impact to Kojo. Our ideal Lead Recruiter is a student of the market: constantly building a genuine knowledge base of the ever-changing talent landscape in AI and construction, and knowing where the best talent sits today and what it takes to get them excited about Kojo.

Early stage experience is strongly preferred in this environment. Priorities shift, searches evolve, and there’s a sincere opportunity to scale far beyond the bounds of this job description. We’re looking for someone who wants to build with the company and may be operating as an individual contributor today, but has the curiosity to scale into broader leadership roles as we continue to grow.

What we’re looking for:

• Full-cycle ownership: You’ve run searches start to finish, from intake call to signed offer (and hopefully hiring high-slope talent where those candidates become long-term employees), without needing a coordinator to hold your hand through any stage.

• GTM fluency: You know the difference between what makes a great SDR and what makes a great enterprise AE, and you screen for it accordingly (deep GTM specialization is ideal, not required for every search).

• Early-stage instinct: “You’ve recruited inside a company early enough in its growth that you were also inventing and iterating upon the process, not just following one.

• Ops discipline: You treat your ATS as a system of record and have demonstrated experience trusting that data and partnering with Operations and Finance stakeholders to allow your data to inform business decisions.

• Independent operation: You have strong judgement to know what’s urgent, what’s important, and where your time and energy should go in order to best serve the business in real time. You have experience pattern matching not only with candidate themes, but consistently upleveling the internal recruiting function from the inside out.

• AI-literate sourcing: You’ve used AI tools to speed up sourcing or screening, and you can point to a specific moment you overrode the tool’s judgment with your own.

• Range across levels: You’ve closed both an entry-level hire and a senior leadership hire in the same quarter, and you didn’t treat either one as the easy one.

What you care about:

• ACCOUNTABILITY: You own the calibration call between a hiring manager who wants faster and a comp band that isn’t moving, and you make the trade-off explicit instead of quietly splitting the difference.

• IMPACT: You’re running searches at three different levels at once, and you always know which one earns the next hour of your day.

• GROWTH: You read the market data before you defend a comp number, not after a candidate pushes back on it.

Working at Kojo

Salary: Your salary will be dependent upon many factors, including your experience level, skillset, market dynamics and balancing internal equity relative to other Kojo employees. The compensation and benefits information that we provide is based on Kojo’s good-faith estimate as of the date of the job posting and may be modified in the future.

Benefits: This position is also eligible for a new hire equity grant and all US-based full time employees are eligible for our full suite of perks and benefits. For more information about our perks and benefits, check out https://www.usekojo.com/careers.

Location: Kojo’s team members work from home 100% of the time across North and South America. If applicable, we’ll identify the travel and/or location-specific requirements of a position in the text above. Otherwise, team members can expect to work business hours congruent with their local time zone and remotely.

Inclusive Workplace: Kojo values diverse perspectives and is committed to building an inclusive workplace. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we consider for employment qualified applicants with arrest and conviction records. We strongly encourage people from underrepresented groups to apply.

Scam Notice: Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of Kojo. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Kojo will never ask for any personal account information, such credit card details or bank account numbers, during the recruitment process.

Job Description

WHAT YOU WILL BE WORKING ON​

What you will focus on

As the primary technical authority for the OTT portfolio (all non-Brand-Partnership), you are responsible for the technical strategy and direction across all technological disciplines within OTT.

This covers game engine architecture, large-scale infrastructure, tools, pipelines, and live service operations – including C++ internal engines, Unreal Engine/Unity production, and legacy game stacks.

You will guide and mentor multi-disciplinary teams of programmers, architects, and technologists, ensuring technical excellence and alignment across multiple projects and production teams, in line with the studio’s production goals and long-term vision.

You will also support team upskilling and manage the integration of AI-driven productivity tools across the OTT portfolio.

What it means on a daily basis​

1. Strategic innovation and leadership

• Shape the long-term technical vision, roadmap, and architectural direction for the division.
• Build a scalable production ecosystem that supports the studio’s long-term content needs, operational flexibility, and global reach.
• Lead core R&D activities, including AI integration in game development pipelines.
• Continuously explore and integrate new technologies and methodologies to improve production efficiency and technical quality.
• Identify and resolve complex technical challenges at division or studio level to prevent blockers and keep operations running smoothly.
• Promote a culture of creativity, experimentation, continuous improvement, and a product-focused mindset within programming teams.

2. Technical alignment and operational excellence

• Act as the primary point of contact and escalation for complex technical challenges, providing consultation and guidance to production teams and partners.
• Partner with the Studio Technical Director on resource planning and project allocation.
• Work closely with technical leads and other stakeholders (game managers, producers, cross-functional team leads) to monitor projects’ technical status, prevent and resolve critical issues, and ensure programming teams meet deadlines with efficiency and quality.
• Establish and enforce studio-wide coding standards, architectural patterns, and workflows aligned with industry best practices.
• Oversee the transition and integration of R&D outcomes (e.g., comprehensive documentation, proofs of concept, prototypes) into production pipelines.
• Continuously improve processes and technical infrastructure to support project scaling and the studio’s long-term strategic direction.
• Collaborate with technical experts to share learnings on AI, Unreal, and engine-level topics, and align on technical directions.
• Coordinate with partner studios to standardize Unreal toolchains (Horde, UGS, Perforce branching, AutoSDK/Turnkey, plugin baseline) per Gameloft Technical Summit directives.

3. Talent focus and team upskilling

• Manage a team of senior, principal, and lead programmers, with focus on skills and career development.
• Regularly assess technical skills across the division against current challenges and strategic needs.
• Adress identified skill gaps through training, mentoring, and coaching, with particular focus on high-potential programmers and their development path toward becoming future technical leads and experts.
• Promote a positive and effective collaboration between programming teams and other departments.

4. Studio and technology partnerships

• Develop and maintain strategic relationships with technical and production counterparts at co-development studios and technology partners.
• Oversee technical co-development with other partner studios, including alignment on style guides, architecture, tooling, and frequent lead-to-lead syncs during active production phases.
• Evaluate new external technologies and partnerships for strategic fit and potential impact on studio capabilities.

What success will look like​

As the Division Principal Programmer, you will bring visible impact on technical leadership and development on strategic projects and missions aligned with the studio’s vision.

Who you would be working with​

You will oversee a programing team of approximately 35 to 40 people, and collaborate closely with other department heads and team leads in game development like Game Design, Art, and Producing.

You will report to the Studio Technical Director and coordinate with Studio Directors, Studio Manager, and Technical Managers/Directors from partner studios.

Qualifications

WHAT YOU NEED TO SUCCEED​

• Experience in game creation and development across multiple genres.
• Deep knowledge in core game development domains (e.g., AI, 3D rendering, online/network scalability, cloud technology).
• Proficiency in multiple game engines (e.g., Unity, Unreal), with advanced UE5 skills required.
• Advanced proficiency in architecture design and coding in multiple languages (e.g., C#, C++, Python).
• Solid knowledge of AI/LLM production deployment; practical experience with AI coding assistants (e.g., Claude Code, Copilot).
• Up to date with industry technological advancements; able to lead R&D initiatives and produce clear technical documentation (whitepapers, specifications).

WHO YOU ARE

• Demonstrated experience in strategic project management.
• A solid product mindset (balancing technical requirements with business and player value).
• Ability to collaborate effectively with high-level leadership and external partners.
• Solid problem-solving skills with a structured approach that considers both the immediate issue and the overall system architecture.
• Advanced communication skills, with the ability to help shape or facilitate the decision-making process.
• Effective negotiation and conflict resolution skills.
• Well-developed technical mentorship skill.
• Highly autonomous, initiative driver.
• Demonstrated adaptability and steady leadership during periods of change or high-pressure situations.
• Advanced analytical and critical thinking skills.
• Collaborative team player, highly accountable, and results-focused.
• Open, proactive, excellence-driven mindset.
• Fast learner and visionary leader.

Additional Information

WHAT’S IN IT FOR YOU

Benefits

• A hybrid working model with 2 days working from home every week.
• A range of well-being events and policies to support employees physically, mentally, and emotionally.
• Various training packages, including internal training, training sponsorship, and e-learning platforms (iLearn, Udemy, O’Reilly,…).
• Opportunities to collaborate and train with Gameloft worldwide experts and develop yourself.
• An attractive monthly salary alongside Tet and other performance bonuses.
• Minimum 12 days of paid annual leave, plus 5 days of paid sick leave, Christmas leave, Birthday leave, CSR leave,…
• 100% coverage of mandatory insurance plus private healthcare insurance.
• A monthly allowance to support lunch meals and working-from-home electricity and Internet bills.
• Relocation supprt for international candidates joining from overseas.

Life at Gameloft

• A collaborative workplace environment, with over 15+ nationalities, where hundreds of world-renowned game titles were born.
• An open-space office, a canteen, a billiard table, a ping-pong table, and a foosball table.
• A gaming room equipped with mutiple devices (PS, Xbox, Nintendo Switch, arcade machine,…).
• A capable and encouraging team of professionals focused on creating compelling video games.
• A global company where you can meet great people around the world.
• A fun place to work in the heart of the city.

How to proceed

Ready to level up your career? Apply now and help us create the next great game!

Please note:

To ensure a fair and compliant recruitment process under the General Data Protection Regulation (GDPR), please submit your application through the official job posting, preferably via Gameloft website, Gameloft or Gameloft Vietnam LinkedIn pages, or SmartRecruiters. Applications sent via email or LinkedIn messages will not be considered.

Due to the high volume of applications, only candidates whose profiles most closely match the role needs will be contacted by our recruiters. We sincerely appreciate your understanding and interest.

What’s more?

Want to know more? Visit our websites:

• Saigon Studio website
• LinkedIn page
• Facebook page

Check out some projects at Saigon Studio:

• Dungeons & Dragons®
• Asphalt 8 - Coin Rush Trailer
• Asphalt Legends Unite - Launch Trailer
• Applaydu Season 6
• Bluey’s Happy Snaps

Hi! I’m Rachel and I lead People Operations here at Ashby. I recently joined and I’m excited that we’re expanding our team! The People Operations Team provides support to Ashby employees through the development and implementation of programs, policies, and services that contribute to a productive and inclusive working environment. We ensure that the work we do aligns with our Operating Principles and strengthens the environment we’re building at Ashby. Our approach is to do things differently – we prioritize what truly fits our team and enhances how we work together. By embracing creativity and customization, we aim to create a people-first culture that drives both individual and organizational success.

We review all applications, and there isn’t a benefit to applying quickly. Take your time, look at the application questions and please submit before the application deadline! We aren’t able to take calls outside of the interview process, so reaching out to the team won’t push your application forward.

About the Role

We’re looking for an experienced Total Rewards Leader to build and own Ashby’s total rewards function through our next phase of growth.

This is both a strategic and hands-on role responsible for how we approach compensation, equity, and benefits globally. You’ll serve as the functional owner for Total Rewards responsible for setting the philosophy, building the infrastructure, and driving execution while bringing the judgment and leadership needed to help us scale the function over time.

Ashby’s Total Rewards philosophy is thoughtful, principled, and intentionally not one-size-fits-all. Compensation approaches may vary by functional area in order to best fit each part of the organization. Total Rewards provides the structure, documentation, guidance, and governance needed to ensure those approaches remain equitable, competitive, and scalable. Across the company, our shared intent is to be competitive in the market and adapt quickly as markets evolve.

In this role, you’ll partner closely with People Ops, Finance, Talent Acquisition, Legal, and functional leaders to design programs that support how Ashby attracts, retains, and rewards exceptional talent. You’ll help us build a more scalable approach to compensation and total rewards while preserving the flexibility that allows different parts of the business to operate effectively.

We’re looking for someone who has built and scaled Total Rewards programs in high-growth VC backed SaaS companies and who is equally energized by philosophy, systems, and execution. You should be comfortable defining direction while also rolling up your sleeves to run analyses, refine tools and processes, support leaders through nuanced decisions, and build the operating foundation for the future.

This role will start as an individual contributor and is expected to evolve into people management as the function scales.

You’ll be responsible for

Building Ashby’s compensation infrastructure

You’ll work closely with founders, executives, and functional leaders to build and evolve Ashby’s compensation foundations globally. This includes compensation bands, leveling alignment, market positioning, review cadences, benchmarking methodology, guidance for offers, promotions, refreshers, and market adjustments, and clearer compensation structure where it is still needed.

You’ll help ensure our approach can support a mix of more mature compensation structures and areas where it is still evolving. You’ll bring structure to ambiguity and create frameworks that are principled, practical, and scalable. You will support leaders in assessing tradeoffs, documenting non-standardized components, and put the right level of governance in place.

Monitoring the market and helping Ashby adapt quickly

You’ll leverage market data, internal data, and external trends to inform compensation decisions across the business. You’ll help Ashby maintain its target market position and ensure we are responding thoughtfully and consistently when market conditions change.

This includes identifying where certain teams may be moving faster than others, spotting gaps in coverage, and building mechanisms to ensure we are catching market movement across the company, not just in the functions with the loudest signals.

Owning Total Rewards strategy end-to-end

You’ll own Ashby’s Total Rewards strategy across compensation, equity, benefits, and perks. In partnership with founders and company leaders, you’ll define the philosophy, principles, and long-term direction for how we reward employees globally.

You’ll continuously evaluate our programs, identify opportunities to improve them, and make recommendations that balance market competitiveness, internal equity, business needs, and long-term sustainability.

Leading benefits strategy and administration

You’ll lead the strategy, selection, evaluation, and ongoing management of Ashby’s benefits programs globally. This includes broker and vendor management, renewals, plan design review, competitiveness assessment, and the systems and processes that support a strong employee experience.

Leading equity program infrastructure

You’ll help operationalize Ashby’s equity programs in close partnership with Finance and company leadership. You’ll bring greater structure, consistency, and scalability to equity practices, support program administration, and help employees better understand how equity fits within our broader Total Rewards philosophy.

Building scalable systems and operations

You’ll continuously improve the systems, workflows, documentation, and operational processes that support Total Rewards. You’ll work with tools such as CandorIQ, Pave, and OpenComp to help Ashby get roles to market quickly, make pay decisions efficiently, and adjust programs as the business and market evolve.

You’ll look for opportunities to use automation, AI, and strong operational design to improve efficiency, increase accuracy, and create a better experience for employees, managers, and the People team.

Acting as a trusted cross-functional partner

You’ll serve as the subject matter expert for Total Rewards across the organization. You’ll partner with Finance on budgeting and workforce planning, Talent Acquisition on hiring strategy and offer guidance, and People Business Partners and functional leaders on promotions, organizational changes, and complex compensation decisions.

You’ll help leaders navigate rewards decisions with sound judgment, fairness, and clarity.

Preparing the function to scale

While this role begins as a hands-on functional owner, you’ll build with future scale in mind. You’ll establish the documentation, operating rhythms, standards, and decision-making frameworks needed for the function to grow over time, and you’ll help identify future organizational needs as Ashby continues to scale.

You could be a great fit if

• You bring several years of progressive Total Rewards experience, including meaningful ownership of compensation, benefits, and equity programs in high-growth organizations.

• You have deep compensation expertise and have built compensation programs and infrastructure from the ground up.

• You understand how to operate in an environment where some principles are centralized and other elements are tailored by function.

• You’re comfortable navigating ambiguity and using data, judgment, and business context to make recommendations.

• You’ve built and scaled compensation frameworks and benefits programs for globally distributed organizations, ideally through periods of significant growth.

• You know how to support leaders with different needs and viewpoints while maintaining trust, consistency, and strong decision quality.

• You’re highly effective in both strategy and execution and are comfortable being the primary owner of the work day to day.

• You’re an exceptional communicator who can explain complex Total Rewards topics clearly to a wide range of audiences.

• You are detail-oriented, operationally strong, and always looking for ways to improve systems, processes, and program quality.

• You’ve previously led or managed others, or you’re excited to help build and eventually scale a future Total Rewards team.

Bonus points if you have

• Experience building and scaling global compensation and benefits programs across multiple regions and employment models.

• Experience leveraging automation, AI, and technology to improve the efficiency, accuracy, and scalability of Total Rewards operations.

• Experience working with tools such as CandorIQ, Pave, and OpenComp.

• An advanced degree in HR, business, finance, or organizational development.

• An HR certification such as PHR, SPHR, SHRM-CP, SHRM-SCP, CCP, or CEBS.

This role may not be a fit if

• You want to bring your own total rewards play book and implement it at Ashby rather than reimagining how to evolve what has already been started.

• You prefer operating within highly standardized Total Rewards programs rather than building and evolving them in a more flexible environment.

• You are less interested in the hands-on work required to run a Total Rewards function.

• You’re uncomfortable making decisions in ambiguity or helping leaders navigate nuanced compensation questions without overly relying on rigid rules.

• Your experience is concentrated in only one area of Total Rewards, with limited exposure to compensation, equity, and benefits more broadly.

• You’re not energized by partnering across functions, balancing competing perspectives, and shaping practical solutions.

• Most of your experience has been in highly mature organizations with established programs, processes, and teams, and you haven’t had to build infrastructure during periods of growth and change.

Interview Process

Our interview process is thorough — we aim to ensure each person joining the team is the right fit for Ashby and will provide ample information to assess if Ashby is the right fit for you. The process for this role is as follows:

• Recruiter Screen with Talent Acquisition Team - 30 minutes

• Hiring Manager Interview - 45 minutes

• Take Home Assignment

  • Followed by 1 hour live session to discuss

• Virtual Onsite - 2.5-3 hours

• Final Round with CEO - 30 minutes

About Ashby

We’re building the next generation of recruiting software and we’re starting with a suite of products that helps talent leaders, recruiters, and hiring managers run an efficient and data-driven hiring process. We are well funded and backed by great investors, including Y Combinator, Elad Gil and Lachy Groom. We have thousands of amazing customers including Snowflake, OpenAI, Shopify, Ramp, Notion, and Zapier (and many others who we cannot name!). Our growth and retention metrics are best-in-class among our peers: we have tens of millions in ARR, growing >100% year over year, very low churn, and many years of runway. We’ll share more details once we meet. In short, it’s the perfect time to join! 🚀

Benefits

• Competitive salary and equity.

• 10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.

• Unlimited PTO with four weeks recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅.

• Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.

• Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!

• $100/month education budget with more expensive items (like conferences) covered with manager approval.

• If you’re in the US, top-notch health insurance for you and your dependents with all premiums covered by us.

Ashby’s success hinges on hiring great people and creating an environment where we can be happy, feel challenged, and do our best work. We’re being deliberate about building that environment from the ground up. I hope that excites you enough to apply.

Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active, existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position.

Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough problems together, and regularly blow the doors off our clients with their outstanding teamwork? If you answered yes to those questions, 3Cloud might just be for you!

At 3Cloud, we hire people who aren’t afraid to experiment or fail. We hire people who are willing to give direct and candid feedback to their managers, leaders, and team members. We hire people who jump at those opportunities because they care about our collective growth and success. We hire people who challenge and hold each other accountable for living 3Cloud’s core values because they know that it will result in amazing experiences and solutions for our clients and each other.

Director, Applied AI & Machine Learning

Responsibilities:

Set direction as a technical evangelist and trusted advisor for clients, shaping early-stage AI and ML conversations into compelling solution visions built on the Microsoft platform.

· Partner closely with sales and account teams to drive opportunity qualification, solution strategy, and deal closure for AI and ML engagements.

· Take ownership of technical discoveries with clients to understand business priorities, decision criteria, and value drivers, translating them into winning Data & AI architectures.

· Be accountable for the design and present AI and ML solutions that clearly articulate business outcomes, technical feasibility, and ROI.

· Provide executive-level technical depth in Azure with depth in agentic architectures, machine learning, or AI to influence client stakeholders from practitioner to C-level.

· Own end-to-end technical credibility throughout the sales cycle, including whiteboarding sessions, architecture reviews, proposals, and executive presentations.

· Guide and mentor architects and data scientists to ensure solution consistency, technical excellence, and alignment with go-to-market strategy.

· Identify and be accountable for opportunities to expand pipeline through innovation workshops, POVs, and targeted thought leadership aligned to Microsoft Data & AI offerings.

· Ensure proposed solutions align with Microsoft best practices, security standards, and regulatory requirements.

· Stay current on Microsoft Data & AI roadmaps and industry trends to continuously sharpen competitive positioning and client impact.

· Lead the strategy and execution of relevant platform accelerators, reference architectures, and delivery playbooks.

· Mentor, develop and motivate your team to lead pre-sales and subsequent delivery advisory efforts independently.

Requirements:

· 10+ years of experience in Data Science, AI, Data, or Analytics roles, with significant exposure to enterprise client environments.

· Proven experience leading pre-sales or client-facing technical engagements, including discovery, solution design, and executive presentations.

· Deep hands-on expertise with Microsoft Data & AI in at least one of Azure Data Services, Azure AI, Synapse/Fabric, Databricks on Azure.

· Strong ability to translate complex technical capabilities into clear business value narratives that resonate with technical and non-technical stakeholders.

· Demonstrated 1M$+ deal success partnering with sales and account teams to influence pipeline progression and close deals.

· Executive presence with experience owning the C-suite engagement and lead the partnership with senior leaders as a trusted technical advisor.

· Strong architectural mindset with the ability to design end-to-end Data & AI solutions aligned to client objectives, security, and governance needs.

· Excellent communication skills, including whiteboarding, storytelling, and formal presentations.

· Ability to work in a fast-paced environment.

Don’t meet every single requirement? At 3Cloud we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.

At this time, we cannot sponsor applicants for work visas.

3Cloud Total Rewards Highlights Include:

• Flexible work location with a virtual first approach to work!
• 401(K) with match up to 50% of your 6% contributions of eligible pay
• Generous PTO providing a minimum of 15 days in addition to 9 paid company holidays and 2 floating personal days
• Two medical plan options to allow you the choice to elect what works best for you!
• Option for vision and dental coverage
• 100% employer paid coverage for life and disability insurance
• Paid leave for birth parents and non-birth parents
• Option for Healthcare FSA, HSA, and Dependent Care FSA
• $67.00 monthly tech and home office allowance
• Utilization and/or discretionary bonus eligibility based on role
• Employee Assistance Program to help with everyday challenges

3Cloud offers competitive compensation. In addition to base pay employees are eligible to receive an annual discretionary/utilization bonus. If you are hired at 3Cloud your final base salary is based on factors such as skills, education, experience and/or geographic location. Please keep in mind that the range mentioned above includes the full base salary range for the role. It is not typical for offers to be made at or near the top of the range.

Base Salary Range

$168,400—$252,600 USD

Don’t meet every single requirement? At 3Cloud we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.

At this time, we cannot sponsor applicants for work visas.

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

About the role

We are hiring a senior Generalist Engineer for our Research & Development Team who can own problems end to end and deliver complete production systems, not just components. This is a broad, high-ownership role for an engineer who can operate across software, distributed systems, infrastructure, data, and, where useful, machine learning, moving from vague problem statements to clear designs, robust implementations, reliable deployment, and effective operation in production.

Success in this role requires strong first-principles thinking, sound technical judgment, deep debugging ability, and the willingness to work across boundaries to get the job done. We are looking for a true engineering generalist: someone who reduces complexity, improves reliability and performance, and treats ML as one tool among many rather than a default answer.

Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.

What You’ll Be Doing

• Design and build production-grade systems that are reliable, scalable, and observable.
• Own systems end-to-end: problem → design → data → implementation → deployment → operations.
• Work across application services, distributed systems, infrastructure, data pipelines, and ML systems
• Debug complex production issues across multiple layers
• Make engineering trade-offs grounded in first principles
• Improve performance, latency, reliability, and cost efficiency
• Contribute to architecture and technical direction
• Write maintainable code and documentation
• Raise the engineering bar
• Machine Learning as Part of the Role
  • Frame problems correctly: when to use ML vs deterministic systems
  • Work with data end-to-end
  • Train, evaluate, and iterate on models
  • Build reproducible pipelines
  • Deploy models and monitor performance, drift, and cost
  • Debug system + model failures

What We’re Looking For

• Strong CS fundamentals (DSA, OS, networking, distributed systems)
• Solid probability and statistics
• Experience building production systems at scale
• Ability to move across languages (Go, Java, Python, Rust, SQL)
• Understanding of system behavior under load and failure
• Comfort with Linux, containers, Kubernetes
• Strong debugging skills
• Ability to reason using invariants and failure modes
• Data systems, streaming systems, ML infrastructure, performance optimization

What We Value

• Ownership over problems
• Simplicity over complexity
• Curiosity about internals
• Robust design thinking
• Clear communication

What Success Looks Like

• Deliver working production systems from ambiguous problems
• Apply ML only when needed
• Build reliable, scalable systems
• Reduce complexity
• Earn trust in technical judgment

If you are a builder, a systems thinker, and a technologist who loves exploring what’s next, we’d love to have you help shape the future of Moniepoint.

What we can offer you

• Culture - We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance, paid leave plus other benefits.

What to expect in the hiring process

Our interview process is designed to be thoughtful, transparent, and candidate-friendly, allowing you to showcase your strengths while getting to know us better:

• Initial Conversation:A brief introductory call with our recruiter to learn more about your background, career goals, and to share insights about the role and our team.
• Technical Assessment: A practical, take-home assessment follow by a discussion with an interviewer on a call.
• System Design Interview: A focused session with our Engineering Team, where we’ll explore system design, architecture, and problem-solving approaches.
• Final Interview: A combined technical and behavioural conversation with a member of our Executive Team, aimed at understanding your alignment with our values, vision, and culture

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

#LI-Remote

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

About the Revenue team

The Revenue team drives Affirm’s top-line growth through strategic partnerships, pricing, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimisation to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm’s products.

About the role

We’re looking for a Director, Key & Enterprise Sales in the UK to lead this business and help shape Affirm’s long-term growth in retail. Reporting to the Head of International Sales, this leader will oversee 5 senior Account Executives and work with some of Affirm’s most strategic merchants across fashion, beauty, apparel, sporting goods, electronics, furniture, travel and other lifestyle categories in the UK and Europe.

This leader will evolve our UK Go To Market (GTM) strategy, build executive relationships, guide complex commercial opportunities, and turn strategy into measurable business results. They will lead a high-impact team and partner across the business to help Affirm win, launch, and grow strategic merchant relationships.

What you’ll do

• Lead and mentor a team of senior Account Executives, creating alignment, accountability, and consistent execution against regional and company priorities.

• Own executive stakeholder management for the region: set the narrative, surface risks early, recommend decisions, and drive resolution with senior leadership; lead executive-level negotiations with strategic partners.

• Partner with senior leadership to define and evolve the UK/Europe enterprise GTM strategy and operating model, including segmentation, coverage, merchant prioritization, deal governance, and standards for how Affirm wins, launches, and grows strategic partnerships.

• Influence broader commercial strategy by bringing market insights, merchant feedback, and competitive trends into business planning, prioritization, and investment decisions.

• Serve as the regional decision-maker for complex commercial opportunities, balancing merchant needs, risk considerations, operational constraints, and long-term business objectives to drive successful outcomes.

• Recruitment & Process Ownership: Own talent planning, hiring, and calibration processes for the region, building a high-performing organization and ensuring consistent leadership standards across the team.

• Bring structure and innovation to sales execution, pipeline management, and deal strategy, driving efficiency and effectiveness across the team.

• Own end-to-end outcomes from signature through launch and first-year expansion, including cross-channel, cross-geography, and multi-brand growth; hold cross-functional partners accountable to shared milestones, resolve escalations, and ensure delivery against commercial and customer experience objectives.

• Hold your team accountable for performance, providing immediate and thoughtful coaching to drive continuous improvement, and build a strong team culture aligned with Affirm’s values.

• Serve as a senior thought leader at industry events and conferences, advocating for our mission and strengthening our position in the market.

• Travel regularly to lead executive engagements to accelerate AE deal cycles, and facilitate team planning sessions and offsites.

What we look for

• 10+ years of solution selling experience, including 5+ years leading high-performing enterprise sales teams.

• A strategic and hands-on sales leader with a deep understanding of enterprise sales and complex deal structures.

• Experience shaping operating models, sales processes, or commercial strategies that scale beyond an individual team or territory.

• Experience setting regional/department strategy, translating it into operating rhythms, and scaling a team/org to deliver sustained results.

• Demonstrated ability to drive cross-functional execution across Product/Legal/Risk/CS for complex enterprise partnerships.

• Operational & Pipeline Rigor: Deep expertise and strict ownership of CRM/Salesforce hygiene, forecasting accuracy, and sales methodologies.

• Proven track record of selling into large, enterprise merchants across numerous industries, ideally with experience in Retail, Travel and/or the Credit and Payments landscape.

• Strong alignment with Affirm’s mission, with a passion for building financial products that improve lives. Ideally, you have used our product and understand its value to merchants and consumers.

• Strong executive presence and ability to build relationships with senior stakeholders internally and at major brands.

• An active networker who can broker warm leads and open doors to new opportunities.

• A structured, organized leader who brings new ways of thinking and managing to the team.

• A proactive, entrepreneurial mindset with the ability to navigate ambiguity and drive initiatives forward.

• A strong coach and mentor who holds the team accountable and provides real-time, constructive feedback to improve performance.

• Willingness to travel regularly to support deal acceleration, industry events, and team collaboration.

Base Pay Grade - N

Equity Grade - 7

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, which includes the annual base pay and the sales incentive target.

Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidised medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).

GBR base pay range per year: £120,000 - £168,000

Location: UK Remote

#LI-Remote

Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.

We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.

By clicking “Submit Application,” you acknowledge that you have read Affirm’s Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.