Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem...

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together

New Era Technology offers:

· Full Benefits

· Medical

· Dental

· Vision

· 401K match

· 28 PTO Days including company holidays

SUMMARY:

The Physical Security Architect is a hands-on subject matter expert on physical security design, covering access control, video surveillance, intrusion detection, and intercom systems. This role works directly with project teams, Solutions and Design engineers, Sales, manufacturer partners, and customer stakeholders to validate designs, review scope, and support projects through execution.

Walgreens is the initial focus for this role, given the size of the account and its ongoing physical security needs. The Physical Security Architect will also support other strategic enterprise customers over time. This role helps build deeper bench strength on Walgreens physical security standards and design expectations so that account knowledge is documented and shared across the team rather than held by one person.

PRIMARY DUTIES:

Design Support and Validation

• Conduct site assessments, construction reviews, and design coordination meetings for active physical security projects.
• Review and validate project scope, system requirements, and bills of materials against customer
• Provide technical guidance on access control, video surveillance, intrusion detection, intercom, and integrated security systems.
• Support development of reference designs, configuration standards, and deployment

Walgreens Program Support

• Serve as a technical resource for Walgreens’ physical security standards, design expectations, and site
• Support knowledge transfer so Walgreens specific technical knowledge is documented and shared across the physical security team.
• Review Walgreens project deliverables and support proactive communication on design questions, open issues, and escalations.
• Coordinate with manufacturer partners on platform requirements used on the account, including

Project Support and Escalation

• Support project managers, project coordinators, and implementation teams throughout the project
• Review network architectures, device configurations, communication paths, and integration
• Act as a liaison between project teams and manufacturer technical resources on hardware, firmware, or integration issues.
• Support troubleshooting and escalation handling technical issues on active

Testing and Technical Evaluation

• Use New Era’s physical security lab to test new products, validate designs, and troubleshoot field
• Evaluate new products, platforms, and integrations for use in customer
• Run test plans and document results to support design

Standards and Documentation

• Support the development and maintenance of configuration standards, implementation guides, and design templates.
• Capture deployment feedback and lessons learned and share them with the broader physical security
• Maintain client specific technical documentation, including Walgreens design standards and site

Technical Writing and Customer Communication

• Prepare assessment reports, technical findings, and design recommendations for internal and customer
• Develop customer facing documentation that explains technical concepts clearly to non-technical
• Present technical reviews, design updates, and project status to customers and internal stakeholders as

REQUIRED EDUCATION:

• Bachelor’s degree in information technology, security management, engineering, computer science, or a related field, or equivalent work experience.
• 5 or more years of experience in physical security technologies, systems integration, or security
• Experience designing, implementing, or supporting enterprise access control, video surveillance, and intrusion detection systems.
• Experience coordinating technical work across project teams, manufacturers, and customer
• Experience conducting technical assessments, design validation, and
• Experience preparing technical documentation, reports, and

Core Competencies:

• Physical security technical expertise
• Design validation and quality review
• Troubleshooting and issue resolution
• Manufacturer and partner coordination
• Technical documentation and reporting
• Communication with technical and non-technical audiences
• Attention to detail
• Ownership of assigned accounts and projects

QUALIFICATIONS:

• Experience supporting large enterprise retail security programs, such as Walgreens or similar
• Experience with platforms such as Genetec or comparable access control and video management
• Industry certifications from major security
• Experience developing technical standards or design documentation for enterprise

EXPERIENCE: 5 or more years of experience in physical security technologies, systems integration, or security consulting

LANGUAGE SKILLS: English

PHYSICAL DEMANDS :

• Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
• Regular, repetitive movements such as typing, mouse movements, and scrolling. Ability to hear and understand spoken communications, both in person and via remote communication tools (e.g., phone, video conferencing).
• Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen.

WORK ENVIRONMENT:

This role works in a hybrid environment, including home offices, customer sites, New Era facilities, and the physical security lab. The role requires frequent coordination with Sales, Solutions, the Project Management Office (PMO), the Project Coordination Office (PCO), Operations, field teams, manufacturers, and customer stakeholders.

Availability to support active project issues and time sensitive customer requests is required

EXPECTED HOURS OF WORK: Monday – Friday 8am – 5pm. May vary due to project assignment.

TRAVEL: Travel is expected to run up to 25 percent, depending on active projects and customer needs.

QUALIFICATIONS: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

EEO/AA Statement

New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status.

In addition to federal law requirements, New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Below is the pay range of this position for considered candidates based on qualifications and experience.

Pay Range

$105,000—$110,000 USD

New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).

View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/

We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at privacy@neweratech.com .

Are you ready to build America’s energy future? Form Energy is an American manufacturing and energy technology company. We’re revolutionizing energy storage with cost-effective, multi-day technology designed to keep the electric grid secure and reliable, even during extended periods of stress. By strengthening the electric system and reimagining what’s possible, we’re giving clean energy a whole new form!

In recent years, Form Energy has earned a number of accolades, including being named by TIME as a “Best Invention”, MIT Technology Review as a “Top Climate Tech Company To Watch”, and Fast Company as “One of the Next Big Things In Tech”. We are making rapid progress on our mission of delivering energy storage for a better world, and our team is growing just as rapidly to meet demand. We have signed contracts with leading electric utilities across the United States and production of our iron-air batteries is underway at our first high-volume manufacturing facility in West Virginia.

Working for Form Energy is more than just a job, it’s a chance to be part of something extraordinary. And now - right as we significantly scale up battery manufacturing -  might be the most exciting moment in the company’s history to join. We are assembling a team of highly talented and driven individuals across the country. Driven by our core values of humanity, excellence, and creativity, our team is determined to deliver on our mission and transform the energy landscape for the better.

Feeling energized to make a meaningful impact on the world? Then keep reading - you’ve come to the right place.

Role Description

Form Energy is hiring a Staff HRIS Analyst to assist with the technical support of various People technology ecosystems, including and primarily Oracle Cloud HCM. As a member of the People Systems team, this role will partner to optimize current system functionality and configuration, test and implement new features, and ensure that existing HR technology and processes continue to operate successfully while meeting evolving business needs. The Staff HRIS Analyst brings experience with identifying and applying process improvement opportunities, gathering and documenting functional requirements, supporting HR solutions, and data management practices. As part of our team, you will contribute to shaping the growth and stability of our People systems, data, and technology landscape in collaboration with various cross-functional teams and other third party vendors. Relocation assistance is available.

What you’ll do:

• Supports administration of and updates to current system configuration, data architecture, workflows, and processes.

• Identifies opportunities for optimization, automation, and simplification to streamline core HR processes and system usage.

• Partners with the People Systems team to identify breakdowns in system processes and functionality, escalate support needs, and implement break-fix resolutions.

• Collaborates with stakeholders to prioritize, test, and implement system enhancements, releases, and changes. Helps to develop, execute, and document test scripts.

• Supports administration of HR data tables and partners with key stakeholders to complete recurring data integrity audits.

• Assists with ongoing monitoring of HR integrations and escalation of interface failures

• Creates end-user documentation for HR teams, managers and employees

What you’ll bring:

• Bachelor’s Degree and 7+ years of experience working directly with the technical aspects of Human Resources data and systems

• Administrator experience in the Oracle HCM application and related modules

• Experience writing Oracle Fast Formulas and using SQL

• Demonstrated experience in supporting HR functions and projects

• Experience using business analytical skills including facilitating sessions and documenting activity workflows and business requirements

• Experience providing high quality customer service to internal and external customers

• Intermediate level skill in Microsoft Excel

• Excellent communication and organizational skills

#LI-Hybrid

Humanity is a cornerstone of Form Energy’s culture, and we make sure our compensation and benefits reflect that. Form Energy offers competitive salaries, stock options, and a holistic benefits package to ensure all employees have what they need to thrive while working here.

When it comes to you and your family’s health, we cover 100% of medical, dental, and vision premiums for full-time employees - and 80% of healthcare premiums for dependents. This starts from day one. We also offer at least 12 weeks of paid leave for new parents (up to 20 weeks for birthing parents), and generous vacation policies to give employees time to recharge when needed.

To build America’s energy future, we need everyone at the table. We are proud to be an equal opportunity employer, and encourage candidates from all backgrounds to apply to our open jobs.

If you may require reasonable accommodations to participate in our interview process, please contact accommodations@formenergy.com. Requests for accommodations will be treated with discretion.

Form Energy is committed to maintaining the privacy of our applicants. Please be aware that we will never solicit sensitive personal information such as Social Security numbers or bank account details during the recruiting or hiring process.

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We’re building an AI-native culture where technology and talent are unstoppable together. And we’re just getting started.

Join us to put AI to work for people.

Job Description

The Professional Services Deal Desk team is looking for a sales-centric, experienced Deal Desk Manager to orchestrate, develop and deliver compliant, cohesive and compelling SOWs, Proposals and other supporting materials for our Services Sales teams. You will partner closely with functions including Services Sales, Advisory, Delivery, Legal, Finance, Sales Operations and other groups. You will also be responsible for helping to maintain our content library, build the team, train our stakeholders, and both define and refine processes, procedures, standards and tools based on company and industry-standard best practices.

What you get to do in this role:

• Qualify requests, help define plan to estimate, to scope and to develop proposals.
• Analyze customer needs and requirements and research ServiceNow and other various sources of information to compose custom and boilerplate business and technical content that effectively communicate the scope and value of our services
• Review customer-defined scope & requirements, as well as business, technical, legal, and financial requirements and develop the plan, outline, and timetable to deliver a compelling, compliant response.
• Coordinate the information required to produce the SOWs, proposals and other materials, manage multiple projects at once to meet deadlines.
• Manage the process of deliverable creation to support Implementation and Advisory engagements for our largest and most complex customers.
• Work closely with various resources including but not limited to Services Sales, Advisory, Delivery, Legal, Finance Sales, Operations and other groups.
• Create, collect, proofread, organize, format and review drafts and final editions of documents for readability and alignment with customer requirements and compliance with ServiceNow business and legal policies and practices.
• Review documents and revisions with Service Sales team.
• Prepare and participate in Deal Validation meetings for large SOWs, review SOW contents with participants and explain content. Manage updates as applicable.
• Follow-up on opportunity progress and closing plans.
• Collaborate with other team members as well as cross-functional subject matter experts to periodically review and update or retire PS processes, procedures, standards and tools.
• Augment and manage knowledgebase to provide response content that includes only te most accurate and current company, software and services information.
• Maintain / expand current knowledge of the platform via internal webinars, case study, training and all other resources available.
• Provide mentoring to junior PS team members on company proposal processes and company/industry best practices.
• Communicate with and train Services Sales, Architects, Advisors, Practice Directors and other cross-functional organizations on proposal best practices, policies, and processes/procedures.

Qualifications

In order to be successful in this role, we need someone who has:

• The ability to comprehend, communicate, and cohesively orchestrate complex business, technical and legal requirements, information and materials.
• The ability to build and maintain partnership with Sales and Delivery teams.
• Creative and keen eye for graphical and document design details.
• Superior writing, copy-editing, spelling, grammar, punctuation and style skills.
• First-class professional and interpersonal communication skills for collaboration with various groups.
• Excellent organization and time management skills to oversee simultaneously occurring projects, tasks and deadlines.
• Ability to thrive and adapt creatively and successfully to constant change in a fast-paced and team-oriented sales environment.
• Proven critical thinking and effective decision-making abilities.
• Understanding of sales lifecycle/stages and outcomes.
• Capable of working independently and in collaboration with remote resources to meet deadlines.
• Able to comprehend, communicate and cohesively organize complex business, technical and legal concepts, information and materials.
• Expert knowledge of office productivity, word-processing and various other computer-based or online website proposal software. Must be proficient in Microsoft Word, Excel and PowerPoint.
• 3-5 years of experience producing SOWs and proposals for high-value contracts.
• Consulting experience (technical, project management, etc.) is not mandatory but is a plus.
• Experience with working with software vendors is not mandatory but is a plus.
• Technical or university degree in business, communications, English, marketing, publishing, computer science or equivalent experience preferred.

For positions in this location, we offer a base pay of $139,900 - $244,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity,  veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

About the Company:

Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!

About the Role:

Netomi is seeking a Senior Customer Architect to own the technical arc of our most complex strategic enterprise accounts — multi-brand, multi-region programs with demanding security, compliance, and scale requirements. Reporting into our Customer Engineering organization, you will own the relationship from signed deal to expanded, in-production, governed value: the agent architecture, the integration blueprint, the adoption roadmap, and the evidence that it’s working.

Getting an AI agent live is no longer the hard part. The hard part is what comes after the pilot: expanding from one use case to twenty, holding quality as policies and systems change underneath you, proving containment and CSAT to a CIO, and earning the right to the next set of journeys. On our largest accounts, that work needs a senior named technical owner. That owner is the Senior Customer Architect.

You are deeply credible in a design review — able to read an execution trace, reason about why an agent chose the wrong tool, and design guardrails and evaluation strategy. You set the architecture and own quality sign-off; our Agentic Deployment team executes. Beyond your own portfolio, you raise the bar for the whole function: you mentor Customer Architects, lead playbook development for a vertical, and represent the function in the accounts where the stakes are highest. The operating principle: make deployments prescriptive and repeatable, not bespoke.

Responsibilities:

Account Architecture:

• Design the end-to-end agent architecture across the customer’s journeys and channels — chat, email, voice, SMS, in-app — including agent decomposition, escalation and handoff design, and how autonomous and human-in-the-loop modes divide the work.
• Design the integration blueprint against the customer’s real stack: CRM and ticketing (Salesforce, Zendesk, ServiceNow), telephony and contact center, identity, loyalty and reservations systems, order and payments, and data platform.
• Set the guardrail, governance, and observability architecture: define what the agent must never do, how that is enforced, how it is audited, and what the customer’s compliance and risk teams see.
• Set the architecture and governance standard the Agentic Deployment team executes against, and own quality sign-off before anything reaches production.

Technical Success Planning:

• Author and maintain a Technical Success Plan per account: current-state architecture, target-state architecture, the sequenced roadmap between them, and the metrics defining success at each stage.
• Define the measurement model with the customer up front — containment, resolution rate, CSAT/DSAT, deflection economics, handle time, escalation quality, cost per resolution — and hold both sides to it.
• Run a recurring technical business review with customer leadership: what shipped, what it moved, what’s next, and what’s at risk.

Adoption & Technical Expansion:

• Own the technical expansion path for land-and-expand: chat to email to voice to employee-facing, plus new intents, lines of business, regions, and languages.
• Identify expansion opportunities from technical reality rather than wishful mapping, size the work honestly, and hand qualified opportunity to the account team.
• Anticipate what breaks at the next order of magnitude — peak-event volume, new policy regimes, upstream system migrations — and get ahead of it in the roadmap.

Trusted Technical Advisor:

• Hold the primary technical relationship with senior stakeholders: VP/Head of Customer Experience, Director of Contact Center Technology, enterprise architects, security and compliance leadership, and often the CIO.
• Advise on the parts of the program Netomi doesn’t own — knowledge base quality, policy clarity, agent operating model, org readiness — because agent performance depends on all of it.
• Deliver hard technical news early and clearly. Credibility is built on accurate expectation-setting, not optimism.

Partner Co-Delivery:

• Set the architecture and quality standard that SI delivery partners build against.
• Certify and enable partner delivery teams; scale through them rather than absorbing all delivery work.
• Maintain quality sign-off regardless of who executes.

Prescriptive Playbooks:

• Contribute to vertical deployment blueprints — airline, insurance, gaming, media — covering reference architecture, guardrail configuration, evaluation packs, and expansion paths.
• Turn what works in one account into prescriptive onboarding and day-2 playbooks the whole organization deploys from.

Product Collaboration:

• Translate field observation into specific, evidenced, pattern-based product input — quantified, not anecdotal.
• Be a named internal voice on enterprise requirements: security posture, deployment topology, model flexibility, and auditability.

Escalation & Incident Response:

• Lead the technical side of escalations: quality regressions, integration failures, and incidents during peak events.
• Drive root-cause analysis with Engineering and communicate it to the customer with precision and appropriate accountability.

Practice Leadership:

• Mentor Customer Architects on architecture decisions, account strategy, and stakeholder management; review their Technical Success Plans and quality sign-offs.
• Lead playbook and reference architecture development for a core vertical, and drive its adoption across the account portfolio.
• Take the first-of-kind deployments — new channels, new verticals, new deployment topologies — and turn what you learn into standards others execute against.

Requirements:

• 10+ years in customer-facing technical roles — solutions architecture, technical account management, forward-deployed engineering, implementation architecture, or technical consulting — including sustained ownership of post-sales technical outcomes.
• Demonstrated ownership of multiple concurrent enterprise accounts at Fortune 500 scale, including programs spanning brands, regions, or lines of business, with senior technical stakeholders and real consequences to failure.
• Genuine technical depth: reads code and API documentation, reasons about distributed systems and integration architecture, debugs a failing data flow, and holds their own with a customer’s principal engineer.
• Working understanding of LLM-based systems — prompting, tool use, retrieval, evaluation, guardrails, failure modes — and judgment about where they are and aren’t the right answer.
• Consultative and prescriptive: builds playbooks, not one-offs.
• Moves between a CIO conversation about business outcomes and an engineering conversation about trace-level agent behavior without losing either audience.
• Comfort with ambiguity and a bias toward writing things down.
• Track record mentoring or leading other architects or senior technical ICs, formally or informally, and raising the standard of the work around them.

Preferred Qualifications:

• Experience co-delivering through SI partners — enabling delivery teams rather than doing all the work directly.
• CX, contact center, or conversational AI background — CCaaS, CRM/ticketing ecosystems, IVR and voice, workforce management.
• Depth in a core vertical: airlines and travel, media and streaming, gaming and sports betting, financial services and insurance, or retail.
• Familiarity with enterprise security and compliance — SOC 2, HIPAA, GDPR, PCI, ISO 27001 — without escalating to Legal for every question.
• Experience designing evaluation frameworks or quality programs for non-deterministic systems.

Disclaimer: For all United States-based applicants, please note that Netomi participates in E-Verify for the purpose of work authorization. More information on E-verify can be found here and here.

Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At CloudFactory, we are a mission-driven team passionate about unlocking the potential of AI to transform the world. By combining advanced technology with a global network of talented people, we make unusable data usable, driving real-world impact at scale.

More than just a workplace, we’re a global community founded on strong relationships and the belief that meaningful work transforms lives. Our commitment to earning, learning, and serving fuels everything we do as we strive to connect one million people to meaningful work and build leaders worth following.

Our Culture

At CloudFactory, we believe in building a workplace where everyone feels empowered, valued, and inspired to bring their authentic selves to work. We are:

• Mission-Driven: We focus on creating economic and social impact.
• People-Centric: We care deeply about our team’s growth, well-being, and sense of belonging.
• Innovative: We embrace change and find better ways to do things together.
• Globally Connected: We foster collaboration between diverse cultures and perspectives.

If you’re passionate about innovation, collaboration, and making a real impact, we’d love to have you on board!

Role Summary

As a Senior Quality Specialist, you will independently lead quality management activities, including quality assurance reviews, audits, and process improvement initiatives, while ensuring service delivery consistently meets agreed service levels. You will maintain and develop knowledge management systems, lead small collaborative projects, and provide training and guidance to colleagues on quality practices. This is a great opportunity to deepen your quality management expertise within a mission-driven, fast-scaling organization.

Responsibilities:

Service level management

• Ensure that service delivery meets agreed service levels, implementing SLA/SLO benchmarking best practices and suggesting improvements.
• Analyze service delivery performance to identify actions required to maintain or improve levels of service.
• Liaise with stakeholders to help them plan for a deterioration in service and/or breaches of service level agreements.

Quality management

• Contribute to quality management plans for projects.
• Conduct quality assurance reviews and support corrective actions.
• Contribute to the review of best practices and standards for a specific area or project, creating and updating documentation of methods and tools.
• Participate in process improvement initiatives and provide training and support on quality practices.

Quality assurance

• Contribute to the collection of evidence and the conduct of formal audits or reviews of activities.
• Examine records for evidence that appropriate testing and other quality control activities have taken place.
• Determine compliance with organizational directives, standards, and procedures, identifying non-compliances and abnormal occurrences.

Change control

• Develop, document, and implement changes based on requests for change.
• Apply change control procedures, tools, techniques, and processes to manage and report on change requests.

Knowledge management

• Maintain knowledge management systems and content to meet business needs.
• Support others in completing knowledge management activities and forming knowledge management habits.
• Configure and develop knowledge management systems and standards.

Must-have skills (required)

• Strategic thinking: able to develop plans and solutions that align with strategic goals, evaluating impacts with a comprehensive understanding of departmental and project strategy.
• Planning: able to independently develop detailed plans for projects or tasks, coordinate resources, track progress, and adjust plans as needed.
• Data analysis and interpretation: able to lead data analysis tasks, synthesizing data from multiple sources to develop insights from complex datasets.
• Problem-solving and decision-making: able to lead problem-solving initiatives, synthesizing information from multiple sources to resolve complex issues.
• Communication skills: effective communicator with a wide range of stakeholders, with excellent writing skills for complex reports and proposals, and skilled at presenting to larger groups and senior management.
• Collaboration and teamwork: able to initiate and lead small collaborative projects, encouraging team input and fostering a cooperative environment.
• Leadership: able to lead small teams, set clear objectives, delegate tasks, and monitor progress.

Academic and professional requirements

• Bachelor’s degree in Quality Management, Business Administration, or a related field, or equivalent practical experience.
• 4–6 years of experience in quality management, quality assurance, or a related process/documentation role.

Nice-to-have skills (preferred)

• Experience leading process improvement initiatives across teams or projects.

• Familiarity with quality management frameworks or standards (e.g., ISO 9001).

• Experience mentoring or training junior colleagues on quality practices

• Great Mission and Culture

• Meaningful Work

• Market competitive salary

• Quarterly variable compensation

• Hybrid Working Model

• Comprehensive medical cover

• Group life insurance

• Personal development and growth opportunities

At CloudFactory, we believe that work should be more than just a job—it should be a platform for growth, impact, and community. Here, you’ll earn with purpose, learn every day, and serve a mission that truly matters. If you’re looking for a career where you can develop professionally, contribute meaningfully, and be part of a global movement, we’d love to have you on this journey!

Join us today and be part of our mission to connect people and technology for a better world! Apply now and bring your whole, authentic self to work—we can’t wait to meet you!

At CloudFactory, we are a mission-driven team passionate about unlocking the potential of AI to transform the world. By combining advanced technology with a global network of talented people, we make unusable data usable, driving real-world impact at scale.

More than just a workplace, we’re a global community founded on strong relationships and the belief that meaningful work transforms lives. Our commitment to earning, learning, and serving fuels everything we do as we strive to connect one million people to meaningful work and build leaders worth following.

Our Culture

At CloudFactory, we believe in building a workplace where everyone feels empowered, valued, and inspired to bring their authentic selves to work. We are:

• Mission-Driven: We focus on creating economic and social impact.
• People-Centric: We care deeply about our team’s growth, well-being, and sense of belonging.
• Innovative: We embrace change and find better ways to do things together.
• Globally Connected: We foster collaboration between diverse cultures and perspectives.

If you’re passionate about innovation, collaboration, and making a real impact, we’d love to have you on board!

Role Summary

As a Senior Software Engineer, you will play a key role in building, scaling, and maturing our technology platforms using cutting-edge technologies. You will work closely with Product teams, clients, and other internal stakeholders to design and develop platform features that enable the business to deliver on its core mission. This is an exciting opportunity to grow professionally while contributing to a mission-driven organization.

Responsibilities:

High-performance engineering

• Build, review, and maintain mission-critical production systems, primarily in Go.

CI/CD and infrastructure

• Help evolve DevOps practices, including CI/CD, Kubernetes, and infrastructure automation.

Operational excellence

• Set the standard for reliability, security, and observability, ensuring features perform at scale rather than simply shipping.

Pragmatic strategy

• Manage technical debt and make high-stakes architectural trade-offs that align with business growth.

Client solution design

• Act as a bridge between the platform and the customer, designing proofs-of-concept and supporting complex integrations.

Technical mentorship

• Cultivate a culture of excellence by leading through code reviews, design docs, and hands-on support for global teams.

Must-have skills (required)

• 5+ years of experience designing, building, and operating complex software systems at scale.
• Mastery of Go (Golang): able to write idiomatic, concurrent, and performant Go code.
• Cloud-native proficiency: treats Kubernetes and Infrastructure-as-Code (Terraform/CloudFormation) as standard tools in a senior engineer’s toolkit.
• AWS/GCP expertise: deep experience navigating managed services, networking, and cloud security within AWS or GCP.
• Distributed systems background: strong grounding in microservices, asynchronous messaging, and data consistency.
• Proven experience with CI/CD automation and observability stacks (e.g., New Relic, Prometheus, or ELK).
• Client-facing presence: able to explain complex technical roadmaps to non-technical stakeholders with confidence.

Academic and professional requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

Nice-to-have skills (preferred)

• Experience working with LLMs, prompt engineering, model evaluation pipelines, and techniques for improving model quality and reliability.

Our current tech stack includes

• Frontend: JavaScript, React, TypeScript

• Backend: Go, Python, Ruby on Rails

• Databases: DynamoDB, DocumentDB, and Postgres

• Deployment: GitHub Actions

• Observability: New Relic, Grafana

• Infrastructure: AWS services, GCP, Azure

• Great Mission and Culture

• Meaningful Work

• Market competitive salary

• Quarterly variable compensation

• Hybrid Working Model

• Comprehensive medical cover

• Group life insurance

• Personal development and growth opportunities

At CloudFactory, we believe that work should be more than just a job—it should be a platform for growth, impact, and community. Here, you’ll earn with purpose, learn every day, and serve a mission that truly matters. If you’re looking for a career where you can develop professionally, contribute meaningfully, and be part of a global movement, we’d love to have you on this journey!

Join us today and be part of our mission to connect people and technology for a better world! Apply now and bring your whole, authentic self to work—we can’t wait to meet you!

At CloudFactory, we are a mission-driven team passionate about unlocking the potential of AI to transform the world. By combining advanced technology with a global network of talented people, we make unusable data usable, driving real-world impact at scale.

More than just a workplace, we’re a global community founded on strong relationships and the belief that meaningful work transforms lives. Our commitment to earning, learning, and serving fuels everything we do as we strive to connect one million people to meaningful work and build leaders worth following.

Our Culture

At CloudFactory, we believe in building a workplace where everyone feels empowered, valued, and inspired to bring their authentic selves to work. We are:

• Mission-Driven: We focus on creating economic and social impact.
• People-Centric: We care deeply about our team’s growth, well-being, and sense of belonging.
• Innovative: We embrace change and find better ways to do things together.
• Globally Connected: We foster collaboration between diverse cultures and perspectives.

If you’re passionate about innovation, collaboration, and making a real impact, we’d love to have you on board!

Role Summary

As a Senior SRE, you will design and build scalable infrastructure, working closely with cross-functional teams to develop systems and pipelines that support the automation, reliability, and scalability of our production environments. You will bring a high degree of autonomy to designing new infrastructure components and applying site-reliability practices across our systems, while communicating complex technical issues clearly to stakeholders across the business. This is an exciting opportunity to make a real impact while working alongside talented people from developing nations.

Please note: This is a full-time, fixed-term employee position with an expected duration of 6 months.

Responsibilities:

Infrastructure design and automation

• Design and implement new core infrastructure components with a high degree of autonomy.
• Optimize and improve existing systems and operations, such as deployment pipelines, environment provisioning, and high-throughput batch jobs.
• Use Infrastructure as Code (IaC) tools, such as Terraform, to manage and scale complex infrastructure.

CI/CD automation

• Develop CI/CD pipelines to automate build, test, deployment, and monitoring processes.
• Create and manage multi-step CI/CD pipelines, including environment setup and artifact handling.

Reliability and availability

• Support the reliability, availability, and performance of production systems, applying site-reliability practices across the infrastructure.
• Set up monitoring, alerting, and observability tooling to maintain visibility into system health.

Collaboration and communication

• Collaborate closely with software engineers, product, and business stakeholders on the design and delivery of infrastructure and deployment systems.
• Communicate complex technical issues clearly to stakeholders from technical and non-technical backgrounds alike.

Must-have skills (required)

• 5+ years of experience building and operating infrastructure in production environments.
• Fluent in Python, with strong experience writing production-ready code.
• Experience with Docker and Kubernetes.
• Knowledgeable about cloud platforms such as GCP or AWS.
• Experience using Infrastructure as Code (IaC) tools such as Terraform.
• Experience using CI/CD platforms to automate build, test, and deployment pipelines.
• Comfortable applying site-reliability principles, such as availability, observability, and automation, across production systems.

Academic and professional requirements

• Degree in Computer Science, Engineering, or another quantitative or computational field, or equivalent practical experience.

Nice-to-have skills (preferred)

• Familiarity with monitoring tools such as Prometheus or Grafana.

• Experience with configuration management tools (e.g., Ansible, Chef, Puppet).

• Exposure to multi-cloud or hybrid-cloud environments.

• Great Mission and Culture

• Meaningful Work

• Market competitive salary

• Quarterly variable compensation

• Hybrid Working Model

• Comprehensive medical cover

• Group life insurance

• Personal development and growth opportunities

At CloudFactory, we believe that work should be more than just a job—it should be a platform for growth, impact, and community. Here, you’ll earn with purpose, learn every day, and serve a mission that truly matters. If you’re looking for a career where you can develop professionally, contribute meaningfully, and be part of a global movement, we’d love to have you on this journey!

Join us today and be part of our mission to connect people and technology for a better world! Apply now and bring your whole, authentic self to work—we can’t wait to meet you!

Description

About Taproot

Taproot Foundation is a national nonprofit powering the next generation of pro bono service. For more than 20 years, we’ve connected nonprofits with high-quality, high-trust support from skilled professionals—so they can meet urgent challenges, grow their impact, and lead with confidence.

Today, we’re expanding that vision. We’re innovating our platform, deepening partnerships, and shaping a future-focused pro bono marketplace. Our aim: a system that meets nonprofit needs with ease, speed, and excellence—lowering barriers to access, centering community voices, and embracing innovation, including AI.

The Opportunity

The Senior Manager, Marketing & Communications is the campaign strategist and executor at the center of Taproot’s marketing engine. Reporting to the Head of Marketing & Communications, this role turns strategy into finished work: campaigns planned and delivered, content written, social channels growing, and launches carried to the finish line in service of Taproot’s bold vision to build the next-generation pro bono marketplace.

The Head of Marketing & Communications sets where the function is going. The Senior Manager takes a mandate, such as a campaign around a signature event or a flagship research release, shapes the strategy, builds the plan, and leads it through to delivery. This person is a maker at heart who loves producing the work, brings the independence to carry a project from hand-off through to the finish, and serves as an engaged thought partner who pushes thinking and offers input, with clear accountability for execution.

This role carries particular ambition for Taproot’s social media presence: someone who sees social as a channel that can shape action at the movement level, takes differentiated content approaches based on social platform, and who will modernize and evolve Taproot’s presence into new platforms and formats where the next generation of pro bono talent is ready to be engaged. A tech-forward mindset runs throughout, with curiosity about emerging tools, including AI, to expand reach, speed, and quality.

Reports to the Head of Marketing & Communications, with significant accountability for campaign execution and day to day marketing and communication operations. This role has no direct reports. Works across Programs, Strategic Partnerships & Advancement, Product, Finance, and Executive Leadership to align delivery with organizational priorities. Directs the work of contracted design and production partners, and interfaces with partners and sector collaborators in support of campaigns and convenings.

Key Responsibilities

Campaign Strategy, Planning & Execution

• Develop the campaign strategy for Taproot’s priority initiatives, such as the brand refresh activation, the 25th Anniversary campaign, or a flagship research release, translating the marketing strategy into audiences, objectives, channels, sequencing, and measurement.

• Lead two to three signature campaigns each year from plan to delivery, producing and coordinating work across channels.

• Maintain a rolling 6-12-month campaign calendar aligned to narrative priorities, resourcing realities, and organizational milestones.

• Develop briefs that give colleagues, contractors, and agency partners clear direction, sequencing, and success criteria.

• Partner with Programs, Strategic Partnerships & Advancement, and Product on launch planning and on materials that help colleagues share Taproot’s message consistently.

Content Creation, Storytelling & Brand Activation

• Write the work: campaign copy, email and web content, the stories behind research reports and case studies, and materials that support executive visibility.

• Carry Taproot’s refreshed voice with a contemporary, professional standard across every channel and format.

• Bring vision and ambition to Taproot’s social media, growing our presence beyond LinkedIn into platforms and formats, such as Instagram and TikTok, where the next generation of pro bono consultants is ready to be engaged.

• Create sharp, compelling social content made for each platform, experimenting with formats, trends, and emerging tools, and using simple measurement to show what is working.

• Partner with Programs to source and shape stories that show the human impact of skilled service.

• Hold a high-quality bar for clarity, craft, and brand consistency across the team’s output.

Design Direction, Performance & Delivery

• Direct contracted design capacity: scope, brief, art-direct, and review design work to a contemporary, distinctive visual standard.

• Ensure consistent application of Taproot’s refreshed brand across campaigns, channels, and materials.

• Manage contractors and freelancers for surge capacity, keeping high-frequency, brand-critical work in-house.

• Track and report campaign and channel performance, delivering clear summaries of what is working and what comes next.

• Keep the briefs, workflows, and planning rhythms that make delivery predictable and efficient for a lean team.

Other Duties

• Perform other duties as assigned to support Taproot’s marketing, communications, and organizational priorities.

This role requires occasional travel (up to 15%), as needed.

Requirements

Competencies Needed for Role:

• Campaign Execution Leadership: Proven ability to build and deliver integrated, multi-channel campaigns end to end, carrying work from mandate to finish.

• Exceptional Writing: A skilled, versatile writer who produces polished work across formats and carries a brand voice with consistency and craft.

• Social Media Vision: Deep fluency in social platforms and formats, with sharp instincts for each platform and a conviction that social can shape action at the movement level.

• Design Direction & Visual Judgment: Directs design work to a high visual standard, with a sharp eye for contemporary, distinctive brand expression.

• Independent Ownership & Initiative: Self-directed; takes a mandate and moves it to done, anticipating needs ahead of the ask.

• Strategic Contribution: Engages with strategy as a thought partner, pushes thinking, and translates direction into plans colleagues can act on.

• Values-Driven Leadership: Deep belief in Taproot’s values of Pragmatic Optimism, Impact Orientation, Playful Professionalism, and Progress, with commitment to equity and inclusion.

Qualifications

• 7-10 years of marketing and communications experience, including hands-on ownership of multi-channel campaigns from plan through delivery.

• Experience in a startup, high-growth, or otherwise scrappy and resource-lean environment, comfortable producing the work directly rather than delegating it.

• A strong, versatile writer across campaign copy, email, web, and social, with the range to shape the narrative behind research reports and case studies.

• Demonstrated social media fluency, with platform-native content and strategy across channels such as LinkedIn, Instagram, Facebook, TikTok, and short-form video.

• Experience directing contractors, freelancers, or agency partners: scoping, briefing, art-directing, and reviewing work to a consistent quality and brand standard.

• A data-informed approach, using metrics and audience insight to prioritize, optimize, and show what is working.

• Fluency with digital tools and genuine curiosity about emerging ones, including AI, to expand reach, speed, and quality.

• Self-directed and accountable, able to take a mandate and carry it to done while anticipating what the work needs.

• Direct experience with or exposure to product marketing is preferred.

• Nonprofit experience is welcome but not required. We are equally interested in candidates bringing startup, agency, or corporate marketing backgrounds.

Salary

Starting salary range is $90,000 - $105,000 per year. Exact placement within the range is based on location and experience.

To Apply

Please submit your resume and response to the application questions.

Apply through the Taproot Careers Page, not through a third-party website. Please apply by September 1. We will review applications and interview selected candidates on a rolling basis.

We know great candidates may not meet every qualification. If this role excites you, we hope you’ll apply.

Taproot is deeply committed to advancing diversity, equity, and inclusion in everything we do—from the work we lead to the culture we’re building. We believe that diverse teams and inclusive partnerships are essential to driving innovation, equity, and meaningful impact in the social sector. We welcome candidates of all backgrounds, identities, and experiences to apply.

About Lockwood: Lockwood collaborates with clients in the pharmaceutical, biotech, and medical device industries to identify effective, holistic, science-based strategies to address their objectives through medical communications. Our clients count on us to challenge their assumptions and help them creatively navigate around obstacles. From strategy through execution, we focus on accuracy, transparency, and scientific value to create programs that are evidence-based, clinically relevant, and contribute to the development of our clients’ brands. Over a third of our staff hold advanced scientific or medical degrees, and most work from where they live. Because our flexible structure provides better work-life balance, we attract the best talent, facilitate their best work, and as a result, are more responsive to our clients, wherever and whenever they do business.

Summary: In this role, the Scientific Director is responsible for the planning, development, and oversight of scientific content for an assigned account or accounts across various therapeutic areas including Oncology addressing different target audiences.

Responsibilities: Responsibilities include working with the Group Scientific Director to provide clients with strategic medical communication recommendations that support the achievement of brand goals, independently leading execution of content development activities, and liaising with other in-house or freelance staff to manage writing and other content-related tasks such as conducting background research, data-checking, and reference annotation.

Education: An advanced degree in science is required.

Professional Skills & Experience:

• Candidates must have 5 or more years of relevant job experience with promotional medical education and/or medical affairs content.
• This role requires demonstrated organizational, analytical, and interpersonal communication skills, as well as the ability to analyze and interpret scientific data, multitask, work independently, and manage projects within tight deadlines with limited direction.
• Experience with established professional medical editorial processes (eg, AMA style) and ethical guidelines is also required.
• Experience with solid and/or hematologic cancers is strongly preferred.

At Imply, our mission is to empower people and organizations to achieve more with their data.  We believe that better insights lead to better decisions, and that the right technology can remove barriers, spark innovation and create lasting impact.  In addition to our successful database business, we’re building the industry’s first observability warehouse, Imply Lumi. Built by the creators of Apache Druid, Lumi lets organizations store more data, support more use cases and spend less for observability. Imply Lumi is a high-performance, cost-efficient data layer built to decouple existing observability tools with zero disruption.

In this role, you will help redefine what is possible with observability and security data.  As part of the Platform Team you will play an important role in bringing  Imply Lumi to life.  Lumi delivers lightning fast queries, significant cost savings and seamless integration with leading observability technologies while giving customers the freedom to innovate without vendor lock-in.  You will partner directly with our teams who are innovating and building this first-in-class technology that allows our customers to unlock new levels of speed, scale and value from their data.

Backed by leading investors including a16z and Bessemer Venture Partners, Imply is on a fast growth trajectory, transforming how organizations manage and gain insights from their observability and security data. Our customers, including  Pepsi, Reddit, Roblox, Salesforce, and others, rely on our technology to power faster decisions, reduce costs, and unlock new possibilities. Come join a team of innovators and problem-solvers who are reshaping the future of data!

The Role

We’re looking for a talented Senior Software Engineer who is passionate about building scalable web services and cloud infrastructure for products used at thousands of companies around the world. You would be working with our Platform Engineering team, implementing reliable distributed systems that manage petabyte-scale data across a range of products. This role is a mix of software engineering, platform engineering, and cloud architecture. Must be comfortable working in a high performance remote-first environment.

Responsibilities

• Design and develop highly available services and infrastructure that operates across multiple geographic regions in a multi-cloud environment (AWS, Azure, GCP)
• Build, maintain, and operate SaaS, BYOC (Bring your own Cloud), and on-premise offerings.
• Maintain infrastructure-as-code for deploying resources on Kubernetes across multiple clouds.
• Participate in design reviews, code reviews, and on-call rotations. Work collaboratively as a member of a cross-functional team to build end-to-end customer experiences
• Demonstrate full lifecycle ownership of the products and features built, including writing documentation, manual and automated testing.

Requirements

• First and foremost - the desire and self-drive to succeed at a fast-paced, demanding startup.
• 6+ years of industry experience spanning software development, architecture, cloud technology, networking, and modern application design.
• Experience building large-scale, API-first production web services (Java required)
• Production experience working with AWS, Kubernetes, Helm, and using infrastructure-as-code frameworks such as Terraform.
• Strong oral and written communication skills; able to explain complex technical concepts at the appropriate levels for customers, non-technical stakeholders, and other engineers
• Bachelor’s degree in computer science, engineering, or a related field (or equivalent experience)

Bonus Points

• Experience with Oracle Cloud, GovCloud, Azure Cloud, GCP
• Familiarity with the BYOC (Bring your own Cloud) deployment model
• A history of contributions to open source projects

What we offer

• 100% Paid Medical, Dental and Vision Benefits
• 401(k) Program
• Fertility Coverage
• Pet Insurance
• Dependent Care FSA
• Mental Health Support
• Life and AD&D Insurance
• Unlimited Paid Time Off
• Wellness Stipend
• Home Office Equipment Reimbursement
• Pre-Tax Commuter Benefits

Individual compensation will be determined based on the candidate’s experience and qualifications aligned with Imply’s internal levelings guidelines and benchmarks. The below range encompasses roles with on target earnings. This role is also eligible to participate in Imply’s equity plan subject to the terms of the applicable plans and policies.

Compensation: $155,000 - $215,000

Don’t meet every single requirement? Studies have shown that certain minority groups are less likely to apply to jobs unless they meet every qualification. At Imply, we are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or for other roles in the future.

Imply is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, gender identity or expression, marital status, national origin, disability, protected veteran status, race, religion, pregnancy, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Please note, applications and candidate submissions are subject to our privacy policy and, for California residents, the CCPA terms available at https://imply.io/privacy.

—

Attention: Imply Applicants

Due to reports of phishing, we’re requesting that all Imply applicants apply through our official Careers page at imply.io/careers. All official communication from Imply will come from email addresses ending with @imply.io.

#LI-Remote

Company Description

Are you ready to shape the future technological landscape in Europe?

We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. With over 8,900 professionals across Europe, we help EU institutions, public and private organisations thrive in a rapidly evolving digital world. Are you ready to shape the future through technology? Your journey starts here. Take a look at some of our impactful projects here: https://netcompany.com/cases/

Job Description

Are you ready to join the forefront of technology as an Operations Engineer in Netcompany?

As an Operations Engineer you will:

• Investigate and resolve complex application issues, developing permanent fixes, workarounds, or temporary patches to restore service quickly.
• Maintain and optimize application performance, data integrity, and security across production and pre-production environments using proper data sanitization and anonymization practices.
• Manage and execute seamless application releases and infrastructure changes using automated deployment tools to support strict change management and governance standards.
• Provision and adapt hybrid, cloud, and virtualized infrastructure components to continuously meet evolving operational and service needs.
• Automate repetitive tasks and system provisioning by writing scripts and leveraging Infrastructure as Code (IaC) and orchestration platforms.
• Containerize and orchestrate applications to standardize delivery pipelines, improve system scalability, and streamline rollback procedures.
• Implement observability solutions and real-time monitoring tools to track system health, ensure cybersecurity policy compliance, and enable rapid incident response.
• Design, test, and document high-availability disaster recovery plans, operational runbooks, and incident response playbooks to minimize RTO and RPO.

Qualifications

What would make you a fit for the role:

• A relevant Bachelor’s degree and minimum 5 years of experience.
• Good knowledge of the application and infrastructure stack being supported, including web servers, application logic, and scripting for automation (e.g., Bash, PowerShell, Python).
• Knowledge of Java (JEE), PHP, .Net or other technologies and/or frameworks required to perform the tasks.
• Knowledge of relational database management systems (e.g., PostgreSQL, MySQL, Oracle) for basic querying, performance monitoring, and supporting developers.
• Experience in component-based and service-oriented applications development or configuration.  Understanding modelling languages or tools (e.g. UML).
• Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes) for deploying and managing applications.
• Experience with monitoring and observability platforms (Prometheus, Grafana, ELK, Dynatrace) and experience with CI/CD pipelines (e.g., Jenkins, Bamboo, GitLab CI) for operational deployments.
• Fluency with English language (C1+)

Additional Information

Being a part of the Netcompany team, you will be provided with:

• Opportunity to work in a modern environment.
• Competitive compensation & benefits package
• Hospitalization plan
• Hybrid working model
• Meal allowance
• Mobility budget or commuting allowance (if applicable)
• Well-being activities (on premises)
• Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
• Personalized development plan for targeted career growth

If you are looking forward to be part of a diverse environment, and have the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be!

By joining Netcompany Belgium, you will be an integral part of a distinguished team of 600+ tech enthusiasts working for international projects, primarily within the European Institutions market, with a unique opportunity to shape the future of digital services in an environment that values ideas and fosters growth.

#LI-VT1

Please upload your CV in English via the Apply button. All applications will be treated as strictly confidential.

We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our everyday working experience.

In the following link you may find our CV Submission privacy notice: https://netcompany.com/cv-submission-privacy-notice/

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

Are you excited to build AI products that solve meaningful, real-world problems and make a positive impact at scale?

As a Machine Learning Engineer at Axon, you’ll help build AI solutions that are transforming public safety and advancing our mission to Protect Life. You’ll work alongside talented ML engineers and scientists to bring new AI capabilities to products such as Fleet, Draft One, Axon Air, VR, and more—supporting the training, evaluation, testing, and deployment of machine learning models across Axon devices and the cloud.

You’ll be part of a multidisciplinary team tackling challenging problems across a broad range of AI domains, from computer vision and speech recognition to natural language understanding and generative AI. You’ll work at the intersection of cutting-edge research and real-world product development, where AI systems need to be accurate, scalable, secure, responsible, and dependable in the moments that matter.

This role also offers significant room to grow your technical scope and influence. You’ll have opportunities to explore emerging AI technologies, work across multiple product areas, learn from experienced engineers and scientists, and take ownership of increasingly complex systems. As the team and Axon’s AI capabilities grow, you’ll have the opportunity to shape technical direction, mentor others, and develop into a technical leader.

What You’ll Do

Location: Hybrid from our office in Seattle, Washington. Reports to: Manager, Machine Learning Engineering

• Turn emerging AI research into real products. Partner with scientists, engineers, and product managers to rapidly prototype new ideas, build proof-of-concepts, and help determine which technologies can become the next generation of Axon AI experiences.
• Build AI systems that operate at real-world scale. Architect and develop the infrastructure needed to train, evaluate, deploy, monitor, and continuously improve models running across Axon’s cloud and device ecosystem.
• Work across the modern AI stack. Tackle engineering challenges spanning model training and fine-tuning, large-scale evaluation, inference optimization, data pipelines, cloud infrastructure, and production ML systems.
• Help build the platform behind Axon AI. Design reusable platforms, infrastructure, and developer tooling that make it faster and easier for scientists and engineers to experiment, evaluate ideas, and move models from research into production.
• Advance how we build with generative AI. Explore techniques for evaluating, fine-tuning, optimizing, and operating large models, including approaches such as model distillation, quantization, and scalable evaluation.
• Solve challenging edge-and-cloud ML problems. Help bridge the gap between powerful cloud-based AI and models running in resource-constrained environments, balancing model quality, latency, reliability, privacy, and cost.
• Build secure and privacy-preserving AI systems. Architect solutions that enable models to continuously improve while maintaining rigorous standards for security, privacy, and responsible use of data.
• Collaborate closely with ML scientists. Translate state-of-the-art research into robust engineering systems and help develop new training, evaluation, and deployment techniques that can be applied across multiple Axon products.
• Own meaningful technical problems end to end. Go beyond implementing individual features—you’ll have opportunities to influence architecture, make key technical decisions, and see your work progress from an early experiment to technology used in real products.
• Raise the engineering bar. Help establish best practices for ML engineering, architecture, testing, observability, reproducibility, and responsible AI as Axon’s AI organization continues to scale.

Grow Your Career at Axon

• Expand your AI breadth. Work across computer vision, speech, NLP, generative AI, edge ML, and cloud ML infrastructure rather than being limited to a single model or domain.
• Deepen your technical expertise. Take on difficult systems problems at the intersection of machine learning, distributed systems, cloud infrastructure, and production software engineering.
• Grow your ownership and influence. Progress from owning individual systems to shaping architectures, technical roadmaps, and engineering practices used across teams and products.
• Learn across disciplines. Work closely with ML scientists, product teams, and experienced engineers, gaining exposure to both advanced research and the realities of shipping AI at scale.
• Build technical leadership. As you grow, you’ll have opportunities to mentor engineers, lead technical initiatives, influence cross-team decisions, and help define how AI is built at Axon.

What You Bring

• Bachelor’s degree in Computer Science, Engineering, Electronics, Mathematics, or another highly technical field.
• 6+ years of software engineering experience, including a proven track record of deploying AI/ML models to production in the cloud.
• Strong experience with cloud architecture and infrastructure as code.
• Proficiency in Python and C++, with experience using ML frameworks such as PyTorch or TensorFlow.
• Advanced, hands-on knowledge of Linux environments and systems.
• Strong problem-solving skills and the curiosity to dive deep into complex system architectures.
• Excellent software architecture and design skills, with a focus on building robust, scalable, maintainable systems.
• Ability to communicate effectively and collaborate across disciplines with scientists, engineers, and product managers.

Preferred

• Master’s degree or PhD in Computer Science, Engineering, Electronics, Mathematics, or another highly technical field.
• Experience with LLMOps, including model evaluation, monitoring, quantization, distillation/teacher-student approaches, and production deployment.
• Hands-on experience fine-tuning and optimizing large-scale models.
• Familiarity with model encryption, privacy-preserving machine learning, and secure AI techniques.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Location: This role is based out of our Seattle, WA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

#LI-Hybrid

Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.

Base Pay Range

$150,750—$241,200 USD

Don’t meet every single requirement? That’s ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com.  Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert:  Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.  All legitimate job openings are listed on our official careers page at https://www.axon.com/careers.  If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

CAIS is the pioneer in democratizing access to and education about alternative investments for independent financial advisors, empowering them to engage and transact with leading asset managers on a massive scale through a wide variety of alternative investment products and technology solutions. CAIS provides financial advisors with a broad selection of alternative investment strategies, including hedge funds, private equity, private credit, real estate, digital assets, and structured notes. CAIS also delivers industry-leading technology, operational efficiency, and world-class client service throughout the pre-trade, trade, and post-trade experience. CAIS supports over 50,000 advisors who oversee more than $6 trillion in network assets.

We are seeking a detail-oriented and motivated Revenue Senior Associate to join our Corporate Finance team. This is a mid-to-senior individual contributor role with broad visibility across CAIS’s revenue operations and close collaboration with Finance, Fund Management, Legal, and Operations. This high-impact role will own end-to-end revenue and AR processes across multiple subsidiaries and business lines, lead the utilization and optimization of revenue automation tools, and serve as a key contributor during month-end and year-end close.

Key Responsibilities

• Own the monthly revenue close process for multiple entities, including revenue accruals, reconciliations, journal entries, and preparing supporting schedules.
• Review customer contracts and evaluate revenue recognition under ASC 606; Ensure revenue across CAIS’s revenue streams is recognized in compliance with ASC 606, including contract review, accurate recording, and audit-ready documentation
• Oversee the end-to-end customer billing processacross CAIS’s various subsidiaries and business lines, covering management fees, placement fees, and platform revenue on a monthly, quarterly, or annual basis, validating against fund agreements prior to issuance
• Oversee incoming payments and monitor accounts for overdue balances, following up with clients, fund administrators, and custodians to resolve discrepancies and outstanding receivables
• Maintain accurate AR and GL records, including preparing and posting transactions, reconciling accounts, and investigating discrepancies
• Utilize and optimize BillingPlatform to streamline invoicing and automate revenue workflows, supporting broader revenue automation initiatives as needed
• Prepare aging reports and monthly AR financial reports, and contribute to month-end, year-end close, and annual audit processes
• Establish, document, and continuously improve internal controls and processes across the AR and billing function, identifying opportunities to improve efficiency as CAIS grows
• Partner with Fund Management, Operations, and Sales to ensure fee calculations and invoicing are accurate and aligned with executed fund agreements and advisor contracts
• Perform other duties as assigned related to accounts receivable and finance

Qualifications

• Bachelor’s degree in Accounting, Finance, or a related field
• CPA Strongly Perferred
• 4-6 years of revenue operations, billing, or accounts receivable experience within financial services
• Prior experience at a hedge fund, private equity firm, fund administrator, or alternative investment platform strongly preferred
• Self-starter who takes initiative, learns quickly in a fast-paced environment and will implement new methods to improve ways of working
• Strong attention to detail with exceptional critical thinking and problem-solving skills
• Exceptional organizational and interpersonal skills
• Impeccable written and verbal communication skills
• Strong commitment to continuous professional development and improvement of the team
• Excellent relationship management aptitude and attitude
• Demonstrated AI fluency: comfortable using AI-assisted tools (e.g. drafting, summarization, research) in day-to-day work, with sound judgment about when and how to apply them
• Prior experience in a small to mid-sized firm or startup environment preferred
• Experience with NetSuite and BillingPlatform or similar revenue automation tools preferred

CAIS is consistently recognized as a Best Place to Work, and our culture is at the heart of our success. We are committed to fostering an inclusive environment where employees can be their most authentic selves and feel inspired and supported to bring their voice forward to drive community, growth, and innovation. We are an equal opportunity employer, and do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.  Learn more about our culture, benefits, and people at https://www.caisgroup.com/our-company/careers.

CAIS’ compensation package includes a market competitive salary, a performance bonus, and exceptional benefits. If you are located in New York, New York, the base salary range for this role is $85,000 – $120,000. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location.

CAIS offers a comprehensive benefits package that includes generously subsidized healthcare with 100% employer paid dental and vision insurance, an employer matched retirement plan, wellness programs, and generous PTO and parental leave. Additionally, CAIS offers a flexible, hybrid in-office model; for most roles, we do require a minimum of 3 days in office per week.  For more information on our benefits and career opportunities, please visit our website: https://www.caisgroup.com/our-company/careers.

We use technology, including AI tools, to support parts of our recruitment process such as application screening, interview scheduling, and candidate communications. These tools are used to improve efficiency and consistency, but they do not replace human judgement. All hiring decisions are made by people, and we are committed to fair and unbiased assessment of every candidate.

Position: Lead Researcher and Subject Matter Expert (SME)

Engagement Type: Short Term Consultancy

Location: Fully Remote

Deadline: Rolling, position is open until filled

McColm & Company (McColm) is a mission-driven and customer-focused professional services firm that equips change makers with the knowledge, skills, and insights they need to succeed in an increasingly complex world. McColm specializes in supporting U.S. federal customers with national security, human services, foreign affairs, and emergency response-focused portfolios by managing bespoke professional training programs, delivering effective capacity building solutions, and providing highly specialized technical assistance and analysis expertise to decision makers.

McColm’s Justice and Resilience Practice supports U.S. Government clients working to identify and mitigate forced labor and human trafficking risks globally. McColm seeks a subject matter expert to serve as the Lead Researcher and Subject Matter Expert (SME) for a Strategic Assessment and Gap Analysis project related to force labor and human trafficking in global supply chains.

The Lead Researcher will serve as the methodological lead for this project and is the principal author of study. The project combines structured stakeholder interviews and focus groups, stakeholder surveys, document and policy review, analysis of utilization data, and comparative benchmarking. Findings are triangulated across data sources to characterize operational, technical, policy, content, and capability gaps, and to inform prioritized, evidence-based recommendations on future-state operating, governance, and funding models.

The position is fully remote and requires virtual meetings and briefings with government personnel and stakeholders. The Lead Researcher coordinates closely with the U.S. Government client, a Senior Project Director, a supporting Investigator/SME, and lived experience expert reviewers.

This position is classed as a 1099 Independent Contractor.

Duties

The responsibilities of the Lead Researcher and SME include, but are not necessarily limited to, the following duties:

• Serve as lead researcher and methodological lead for the assessment, drafting the methodology and tool development, including stakeholder mapping, sampling strategy, interview and focus group protocols, survey instruments, and the analytic framework.

• Design and lead all data collection activities, including structured stakeholder interviews and focus groups, stakeholder surveys, document and policy review, and analysis of utilization data.

• Lead comparative benchmarking analysis.

• Triangulate qualitative and quantitative findings across data sources; identify operational, technical, policy, content, and capability gaps; and characterize evidence limitations and confidence levels with methodological transparency.

• Draft substantive sections of the Draft and Final Strategic Assessment and Gap Analysis Reports, including current-state, governance, and sustainability assessments; utilization and comparative value findings; benchmarking observations; gap, risk, and maturity analysis; and future-state operating, governance, and funding options.

• Coordinate closely with the Senior Project Director, a supporting Investigator/SME, and network consultant reviewers, and participate in periodic virtual meetings with government personnel and stakeholders.

• Advanced degree (Master’s or higher preferred) in public policy, international relations, human rights, law, economics, social science research, or a related field, or equivalent professional experience.

• Demonstrated subject matter expertise in responsible sourcing, supply chain due diligence, forced labor risk mitigation, and/or anti-trafficking policy, including familiarity with federal anti-trafficking procurement requirements.

• Proven experience leading mixed-methods research or evaluations, including design of sampling strategies, interview and focus group protocols, and survey instruments, and triangulation of qualitative and quantitative data.

• Experience conducting program assessments, evaluations, gap analyses, or strategic reviews for U.S. Government clients or comparable institutional clients.

• Prior experience supporting U.S. Government clients through research.

• Strong analytical writing skills, with demonstrated ability to produce evidence-based reports and actionable recommendations for senior government decision-makers.

• Excellent stakeholder engagement and facilitation skills, including experience interviewing government, private sector, and lived experience stakeholders.

• Experience applying trauma-informed and survivor-centered approaches in the overall research approach and when engaging with lived experience expert reviewers and stakeholders.

• Experience with benchmarking or comparative analysis of digital tools or platforms, including governance, sustainability, and funding model assessment.

• Strong experience using AI tools for data analysis.

• Ability to work independently in a remote environment and manage competing deadlines across a phased workplan.

Compensation is offered according to job requirements, market dynamics, and experience/skills of the successful candidate. Contract and consultant roles are not eligible for benefits.

We are an equal opportunity employer offering employment without regard to race, color, religion, sex, age, sexual orientation, national origin, citizenship, gender identity or expression, disability status, or any other characteristic protected by federal, state or local laws.

Due to the high volume of applications McColm receives and to ensure we comply with our internal hiring policies, we regret we are not able to respond to individual phone calls or emails regarding submission status.

Join phData, a remote-first data and AI consultancy company with employees across the United States, Latin America, and India. We partner with industry leaders, including Snowflake, AWS, Anthropic, Glean, and dbt, to solve the complex data and AI challenges that slow large enterprises.

We’re growing fast, and we give our people real ownership over their work. We hire top performers and trust them to deliver results.

Why phData?

• Snowflake Implementation Partner of the Year — 7 consecutive years, and 2026 Snowflake AI Partner of the Year
• AWS Premier Tier Services Partner — the highest tier of recognition in the AWS Partner Network
• 2025 Fivetran Partner of the Year (4th consecutive year)
• 2025 dbt Labs Partner of the Year (3x winner) with Visionary partner status
• 2026 KNIME Customer Excellence Partner of the Year
• Preferred Partner in the Anthropic Claude Partner Network
• #1 Partner in Snowflake Advanced Certifications
• 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, and more)
• Recognized as an award-winning workplace in the US, India and LATAM

As a Senior Business Analyst at phData, you act as the bridge between complex business challenges and innovative technical solutions. You will challenge the status quo, lead with AI, and guide stakeholders through AI and digital transformations to ensure every dollar spent on technology delivers measurable business value.

Core Responsibilities

Executive & Stakeholder Discovery

• Lead high-impact interviews and workshops with Executives, IT, and Business Stakeholders to uncover root-cause problems and define project vision, scope, and success metrics.
• Understand enterprise business strategy and align solutions to clear business outcomes.

Process & Value Stream Design

• Map “As-Is” and “To-Be” value streams and business processes
• Identify bottlenecks and automation/AI opportunities, distinguishing full automation from human-augmented workflows.
• Quantify benefits (cycle time, error reduction, capacity, CSAT) to support prioritization.

Requirements for Data, AI & GenAI

• Elicit, analyze, and document functional and non-functional requirements, user stories, and acceptance criteria, including for AI/ML and GenAI features.
• Capture business rules, decision logic, and user journeys.
• Define data requirements (sources, quality, latency, privacy constraints).
• Specify model behavior, guardrails, and human-in-the-loop interactions.
• Address non-functional needs (performance, explainability, auditability, SLAs).

Delivery, Change & Outcomes

• Navigate complex organizational hierarchies and goals to build consensus.
• Support experimentation and rollout (PoCs, pilots), including test design, feedback loops, training, SOP updates, and communications.
• Partner with architects and developers to ensure designs meet business needs and oversee User Acceptance Testing (UAT).
• Own the quality and readiness of BA deliverables and coach project team members.
• Drive project outcomes by keeping alignment between business objectives, implementation, and success metrics.

AI-Enabled BA Practice & Client Relationships

• Use Generative AI tools (e.g., Claude, Glean, agents) to accelerate analysis, documentation, and solution design—letting the tech do the heavy lifting while you validate outputs, synthesize themes, and recommend future states.
• Establish, grow, and maintain strong customer relationships as a trusted advisor.

Qualifications

• 6+ years of experience in business analysis or product development in the data and analytics industry.
• 4+ years of experience in a client-facing consulting environment.
• Demonstrated ability to facilitate interviews and workshops across multiple domains and organizational levels, translating ambiguous needs into clear, structured requirements and user stories.
• Exceptional communication and presentation skills, able to explain complex topics to non-technical stakeholders.
• Expertise in Agile life cycles and tools (e.g., Jira, Azure DevOps, Confluence, Visio or similar).
• Hands-on experience leveraging AI to accelerate day-to-day BA activities in client delivery.
• Understanding of adoption and change management approaches and familiarity with industry-standard strategy frameworks.
• Comfortable with ambiguity, with strong curiosity for the “why” behind the “what.”
• Proven ability to coach and mentor others and contribute to reusable BA artifacts.
• Strong analytical and problem-solving skills.

#LI-DNI

phData celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at phData. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.

Who We Are

Nirvana is on a mission to modernize commercial insurance and enable a safer world. Our AI-driven technology platform delivers modern insurance and risk management to help our customers protect their businesses and to improve the safety of their operations.

We’ve already proven the scale—serving thousands of fleets and more than doubling our written premiums year over year. Our data moat is growing exponentially with more than 30 billion miles of telematics data, leading to more predictive models and new insights into how we can better understand and reduce risk.

With $270+ million raised, including our Series D round in December 2025, we’re only accelerating our growth, with strong support from top-tier VCs including Lightspeed, General Catalyst, and Valor. Nirvana’s leadership team has previously helped scale multi-billion-dollar companies from scratch, including Samsara, Rubrik, and Flexport, and includes industry veterans from Hiscox, The Hartford, and RLI.

About the Role

We’re looking for a Senior Product Manager to own the core platforms and data foundation that power our business, spanning pricing, risk, and the AI systems that run across the full insurance policy lifecycle. You’ll make them sharper, faster, and more defensible than anything in the market, while building the data advantage that compounds over time.

We’re a distributed team spread across the US & India, and offices in San Francisco, CA & Columbus, OH. We’re open to candidates in any location.

What You’ll Do

• Own both the roadmap and the execution: what gets built, in what order, and whether it actually ships.

• Talk to customers, brokers, and underwriters to understand what they need and prioritize the problems worth solving.

• Set the direction Engineering, Data Science, Actuaries, and GTM build toward, so the whole chain holds together from the data going in, to the price an underwriter uses.

• Shape the longer-term vision, starting with pricing and extending across the product suite over time.

About You

• 4-7 years experience in Product Management or equivalent roles, ideally shipping 0-1 products.

• Strong quantitative skills. You’re comfortable living in data and numbers, you notice when something is off and you dig into why.

• Excellent communication skills, written & verbal. You can present to customers and internal audiences like underwriting and explain a complicated decision simply.

• Credibility with technical partners. You earn trust in data science and engineering because you understand their work. You can make sound, technical decisions.

• Ability to drive cross-functional teams to ship products/features on aggressive timelines.

• Bias-to-action. you’re not afraid to get your hands dirty and do what needs to be done.

• Owner mentality. You take accountability end-to-end, especially in the messy middle where data, models and systems meet.

• Successfully able to work in high-growth & dynamic start-up environments.

• Undergraduate degree in a technical discipline (computer science, engineering, etc.) preferred. MS, PhD, or MBA is a plus.

Preferred:

• Experience building products where pricing or risk models directly drive revenue: insurance, lending or marketplaces

• B2B or fintech background

Benefits:

• Competitive salary & equity

• Medical, dental & vision insurance (100% employer paid)

• 401k with up to 4% company match

• Unlimited PTO

• Parental Leave

• Wellness reimbursement

We set our salary ranges using compensation data from companies similar to our stage and size. For this role, the estimated salary range for this position is $155,000-$220,000 . The actual base salary will vary depending on multiple factors unique to each candidate, including location, job-related knowledge, transferable skills, work experience and our assessment of your level during the interview process.

Nirvana offers a wide range of best-in-class, comprehensive benefits for this role including 100% employer paid healthcare plans, a healthy 401k match program, paid time off, parental leave, wellness reimbursement, work-from-home stipend and more.

In addition, Nirvana offers equity for all full-time employees, which is not included in the range listed above and will have a significant impact on your overall compensation.

Nirvana is committed to building a diverse and inclusive workforce. If you’re interested in this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. We’d like to consider you for this position and roles that may be a fit in the future. Nirvana is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age,

Who Are We?

Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.

P.S: We highly recommend reading The “API-First World” graphic novel to understand the bigger picture and our vision at Postman.

The Opportunity

We are looking for aKey Account Director to lead growth within a set of Postman’s most important enterprise accounts. This role is part of a new strategic go-to-market motion designed to deepen our engagement with large enterprises, expand our footprint, and deliver the full value of the Postman platform.

You will be paired with a pod that includes a Principal Solutions Engineer and a Field CTO, forming a high-caliber account team focused on building long-term, value-based relationships. Together, you’ll engage senior technology leaders, uncover complex challenges, and drive adoption of Postman’s enterprise and platform solutions at scale.

This is not a traditional “low-hanging fruit” sales role—this is about strategic account expansion, multi-threaded enterprise engagement, and solution selling.

Location: This is a fully remote role.

What You’ll Do

• Own and grow a portfolio of strategic enterprise accounts (e.g., Fortune 500, cloud-first companies, large-scale developer organizations).
• Deeply engage with senior buyers—CIOs, CTOs, VPs of Engineering, Platform, Security, and Collaboration—to position Postman as a critical platform solution.
• Drive multi-threaded sales campaigns that expand existing usage and convert massive developer adoption (tens of thousands of users) into enterprise-wide value.
• Lead complex solution sales cycles across collaboration, security, API governance, and emerging AI-enabled workflows.
• Identify customer pain points and design tailored value propositions that demonstrate ROI and impact at scale.
• Orchestrate cross-functional engagement with Customer Success, Product, and Marketing to maximize customer outcomes.
• Track, forecast, and report on account progress, pipeline health, and business results.
• Be a thought partner to your accounts, staying ahead of industry trends like agentic AI, workflow automation, and cloud-native development.
• Partner with relevant stakeholders to drive account strategy and expansion.

About You

• 10–15 years of enterprise sales experience, with a proven track record in strategic account management and expansion.
• Experience selling technical and platform products (developer tools, SaaS platforms, cloud infrastructure, or security solutions).
• Demonstrated success in solution selling—engaging with senior technology leaders and driving multi-million dollar expansion deals.
• History of working long cycles and successfully growing accounts over time.
• Ability to navigate large, complex organizations with thousands of users and multiple stakeholders.
• Collaborative mindset with experience working closely with technical teams (solutions engineers, architects, CTOs).
• Deep understanding of enterprise buyer personas (security, collaboration, platform, developer productivity).
• Curiosity and fluency in emerging technologies, particularly AI/agentic AI, and how they can automate workflows and deliver customer value.
• Strong executive presence, relationship-building skills, and the ability to influence at the C-suite level.

Why Join Us

• Be part of aninnovative sales model at one of the fastest-growing developer platforms in the world.
• Partner with world-class colleagues in a pod structure designed to maximize customer impact.
• Work with some of the largest and most innovative technology companies on the planet.
• Play a key role in shaping how Postman goes deeper into enterprise accounts and accelerates platform adoption.

The reasonably estimated OTE for this role is $350,000- $420,000 plus a competitive equity package. Actual compensation is based on the candidate’s skills, qualifications, and experience.

What Else?

In addition to Postman’s pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves.

At Postman we value in person collaboration. We are in office 5 days a week for all roles based out of our hubs in San Francisco Bay Area, Boston, Austin, New York City, Tokyo and London. For roles based in Bangalore, employees currently work in the office three days a week and will transition to five days per week by the end of the year. We were thoughtful in our approach which is based on collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our in office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.

Our Values

At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.

Equal opportunity

Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.

Who Are We?

Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.

P.S: We highly recommend reading The “API-First World” graphic novel to understand the bigger picture and our vision at Postman.

The Opportunity

We are looking for aKey Account Director to lead growth within a set of Postman’s most important enterprise accounts. This role is part of a new strategic go-to-market motion designed to deepen our engagement with large enterprises, expand our footprint, and deliver the full value of the Postman platform.

You will be paired with a pod that includes a Principal Solutions Engineer and a Field CTO, forming a high-caliber account team focused on building long-term, value-based relationships. Together, you’ll engage senior technology leaders, uncover complex challenges, and drive adoption of Postman’s enterprise and platform solutions at scale.

This is not a traditional “low-hanging fruit” sales role—this is about strategic account expansion, multi-threaded enterprise engagement, and solution selling.

Location: This is a fully remote role.

What You’ll Do

• Own and grow a portfolio of strategic enterprise accounts (e.g., Fortune 500, cloud-first companies, large-scale developer organizations).
• Deeply engage with senior buyers—CIOs, CTOs, VPs of Engineering, Platform, Security, and Collaboration—to position Postman as a critical platform solution.
• Drive multi-threaded sales campaigns that expand existing usage and convert massive developer adoption (tens of thousands of users) into enterprise-wide value.
• Lead complex solution sales cycles across collaboration, security, API governance, and emerging AI-enabled workflows.
• Identify customer pain points and design tailored value propositions that demonstrate ROI and impact at scale.
• Orchestrate cross-functional engagement with Customer Success, Product, and Marketing to maximize customer outcomes.
• Track, forecast, and report on account progress, pipeline health, and business results.
• Be a thought partner to your accounts, staying ahead of industry trends like agentic AI, workflow automation, and cloud-native development.
• Partner with relevant stakeholders to drive account strategy and expansion.

About You

• 10+ years of enterprise sales experience, with a proven track record in strategic account management and expansion.
• Experience selling technical and platform products (developer tools, SaaS platforms, cloud infrastructure, or security solutions).
• Demonstrated success in solution selling—engaging with senior technology leaders and driving multi-million dollar expansion deals.
• History of working long cycles and successfully growing accounts over time.
• Ability to navigate large, complex organizations with thousands of users and multiple stakeholders.
• Collaborative mindset with experience working closely with technical teams (solutions engineers, architects, CTOs).
• Deep understanding of enterprise buyer personas (security, collaboration, platform, developer productivity).
• Curiosity and fluency in emerging technologies, particularly AI/agentic AI, and how they can automate workflows and deliver customer value.
• Strong executive presence, relationship-building skills, and the ability to influence at the C-suite level.

Why Join Us

• Be part of aninnovative sales model at one of the fastest-growing developer platforms in the world.
• Partner with world-class colleagues in a pod structure designed to maximize customer impact.
• Work with some of the largest and most innovative technology companies on the planet.
• Play a key role in shaping how Postman goes deeper into enterprise accounts and accelerates platform adoption.

The reasonably estimated OTE for this role is $350,000- $420,000 plus a competitive equity package. Actual compensation is based on the candidate’s skills, qualifications, and experience.

What Else?

In addition to Postman’s pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves.

At Postman we value in person collaboration. We are in office 5 days a week for all roles based out of our hubs in San Francisco Bay Area, Boston, Austin, New York City, Tokyo and London. For roles based in Bangalore, employees currently work in the office three days a week and will transition to five days per week by the end of the year. We were thoughtful in our approach which is based on collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our in office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.

Our Values

At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.

Equal opportunity

Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.

About Outreach

Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.

About the Team

Our Digital Marketing team is small, but powerful.  We sit at the intersection of pipeline growth, segment marketing and brand experience, blending analytical rigor with creative energy. We are innovative and nimble to constant changes in the marketing landscape, driving key business results for the organization.

About the Role

The Senior Performance Marketing Manager is pivotal in driving pipeline growth by bridging marketing and operations to develop and execute data-driven campaigns across PPC, Social, Display, and Video Advertising Platforms. This role emphasizes uncovering new growth opportunities to enhance campaign performance and profitability.

Key responsibilities include launching and optimizing campaigns across platforms such as Google, YouTube, 6Sense, Bing, OpenAI, Meta and others that come available. The candidate will ensure scalability, maximize ROI, and follow best practices in campaign setup and structure with the ability to leverage AI in support of your responsibilities.

The ideal candidate will have a solid background in performance marketing and channel management and be eager to expand their responsibilities within the Go-To-Market organization for a more integrated approach to driving growth. This role offers a unique opportunity to help shape our performance marketing strategy as we accelerate our growth trajectory, with meaningful autonomy over channel strategy and budget allocation within your portfolio.

Location: Remote within the US

Your Daily Adventures Will Include

• Lead cross-functional partnership between Marketing and Operations to develop audience strategy, segmentation, and scalable performance marketing programs. Drive shared budget and KPI goals in the process.

• Manage and optimize paid campaigns across various channels, including YouTube, Google Ads, Bing Ads, Display, LinkedIn, Meta and Connected TV (CTV).

• Lead the development and execution of new channel and campaign experiments, identifying scalable opportunities to drive pipeline growth.

• Lead budget tracking, performance goals, and cross-functional collaboration to achieve business results and key performance indicator (KPI) goals.

• Create reports and monitor key performance metrics, including spend, revenue, return on ad spend (ROAS), and budgets.

• Understand immediately what is working, what isn’t, and what might be broken, proposing new strategies and tactics to improve the ROAS.

• Leverage customer segmentation and target market inputs to optimize media performance.

• Work closely with creative, product marketing, and sales teams to develop high performing ads.

• Manage portions of a budget in the range of $5M-8M per year.

• Manage multiple agencies that support the execution of your strategies, while also having your own ability to execute in the different platforms as needed.

• Serve as the strategic expert for our paid digital programs.

Our Vision Of You

• Demonstrated history of delivering measurable results through performance marketing.

• 7+ years of experience in growth marketing/performance marketing.

• Comfortable using AI-powered tools to inform media optimization, performance diagnostics, and audience segmentation, with curiosity to adopt new AI-driven platforms and techniques as they emerge.

• Proficiency with Google, Youtube, LinkedIn, and Bing platforms is essential; familiarity with additional channels is a plus with an expectation that you are a quick learner.

• Hands-on experience with CRM systems such as Salesforce.

• Building ABM segments and campaigns is a strong plus.

• Exceptional communication and organizational skills.

• Ability to thrive in a fast-paced, dynamic environment.

• Strong proficiency with analytics tools and platforms.

$110,000 - $140,000 a year

The base salary range for this role is$110,000 - $140,000 USD. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate’s skills, qualifications, and experience. We also have a location-based compensation structure; there may be a different range for candidates in other locations.

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Why You’ll Love It Here

• Flexible time off

• 401k to help you save for the future

• Generous medical, dental, and vision coverage for full-time employees and their dependents

• A parental leave program that includes options for a paid night nurse, and a gradual return to work

• Infertility/ assisted reproductive services benefit

• Employee referral bonuses to encourage the addition of great new people to the team

• Snacks and beverages in the Office, along with fun events to celebrate

• Diversity and inclusion programs that promote employee resource groups like Outreach Women’s Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We’re dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don’t think you meet all of the requirements listed below. We don’t want a few lines in a job description to get between us and the opportunity to meet you.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.